Bought a 2004 Nissan Frontier from Mackey. They're con artists to say the least. The undercarriage and chassis were coated with some kind of spray to hide... the extensive rust. Muffler fell off two days after I got the truck. Brakes, axles, drive line, and everything are beyond repair.
Got the truck I wanted at a good price. Ric was great to me. I had trouble after 3 days and they replaced the starter for free.
I purchased a 2006 Jeep Commander from Mackey Automotive, and I'll admit I was initially hesitant to visit the dealership when I noticed some of the bad... reviews online....then again, if you look up reviews on just about any used car dealership, big or small....there seems to be a plethora of customers complaining about their purchase.... I live in the real world...where used cars (or even new) are not bullet-proof and I almost anticipate mechanical items to wear...or break....Ha, I own a Jeep! The "New Management" team as explained to me, is completely focused on customer satisfaction, so I gave them a shot. They had what I was looking for, put together an excellent deal for me on my Jeep, and the after sale service was great! My factory navigation stopped working in my Jeep a few weeks after leaving the lot, the Manager scheduled the repair (I guess it had to be sent out to a company specializing in the repair) and had my Navigation back in my vehicle and working within a week. The radio isn't covered, they didn't have to fix it, and I imagine between the price I stole the Jeep for, there wasn't much fat on the bone to cover my request. But they did! Bottom Line I guess....Give them a try, I had a great experience, and the sales staff and Manager were really decent people.
I called to see a specific used cat and asked the salesperson to let us know if the vehicle got sold before we drove down to look at it. When we arrived... the car was out back. When I asked her what was going on with it, she said they had taken a deposit it on it 2 days before... which was the day before I asked about the car. She then asked me if I was interested in some other car... felt like maybe they just wanted to get me there to sell me something so they "forgot" to tell me the other car was sold.
Justin was very nice, not pushy and tried hard to sell me a truck. I wasn't interested after driving truck. Don't understand why dealers put cars for sale... when they're not fixed. Didn't buy the truck
I just want to say thank you for providing an absolutely magnificent buying experience! Jeff's knowledge and passion for the cars you sell is first-rate,... and thanks to his ability to listen and invest himself into my perspective, I am living the dream with my fantastic new Jeep! Thanks also to Justin for the remarkable credit terms you were able to get for me, and for addressing any concerns I had no matter now seemingly small. You truly stand behind your brand and are a cut above the rest!
The sales representatives Jeff and Jessica were extremely friendly and helpful throughout the process. The used car I was buying had to have several repairs... before it past inspection. While it took longer than expected, it was worth it since it was a good deal plus the car was then repaired and ran properly before it left the lot. The sales reps and Justin the Manager were very patient during the wait.
The sales representatives Jeff and Jessica were extremely friendly and helpful throughout the process. The used car I was buying had to have several repairs... before it past inspection. While it took longer than expected, it was worth it since it was a good deal plus the car was then repaired and ran properly before it left the lot. The sales reps and Justin the Manager were very patient during the wait.
It was simple and easy. I worked with Justin and he made it super easy. I had such a good time with these guys. Would do it again.
I had the best experience buying a car here. I was able to get my dream car and I am very satisfied. I will send everyone I know to this dealership.