Mackey Automotive

Miguel Ramos is a scammer who should not be working at this dealership! My father bought a car here and he was never given a title by Miguel who's always promising him to come back another day every time he goes and ask for his vehicle title. Very unprofessional and disrespectful! The car was given to Miguel as a gift to have it taken into the junk yard and Miguel went out of greed and sold it without authorization from owner! be Careful conducting business with Miguel Ramos!!!

This review is for Saratoga Ford, owned by Mackey Automotive. I assume the same deceptive practices apply to other brands which is why I am repeating it here. I placed an order for a Maverick pickup in September 2022 and put down a $1000 deposit. In July 2023, almost a year later, I was informed a vehicle matching my specs except for color was available. I confirmed I wanted it and asked that the $1000 deposit be applied toward my purchase. The next day, I was informed they would sell the vehicle to someone else with a $5000 markup. This is the height of bad faith. I have cancelled my order and requested a return of my deposit because I have no doubt that when another vehicle comes in they will mark it up again. Ironically, I chose this dealership because the salesperson at the time assured me they do not mark up popular vehicles. Note, I am required to include the name of the salesperson I worked with, Jeremy Watkins, but he was as upset as I was and went to bat for me.

Would not recommend had my car one day and the whippers were broken . Ny state inspection was day before how did it pass? Then next day windows start going up and down with out the keys in the car or hand also when driving in the rain . When you hook it up it has 6 codes wrong with it sent it back had it a week !!!! Waited approximately 2.5 weeks later get told everything was fixed like I have in text from them saying everything would get fixed!! Show up get told that they’re not fixing the windows and they’re not fixing what they now broke radio is stuck in safe mode !! Windows are broken …..what happen to we will fix all of what is wrong?!?!?also when picked up the car first time it was on e no gas got told oh sorry .

bought a 2016 jeep wrangler despite area jeep club advising against buying from them. Pointed out leaky rear shocks on test drive - was assured they would be checked. Picked vehicle up and was told they were checked & fine. Oil was found leaking from one shock within 1-2 days - no response from Mackey after they lied. One shock was leaking, the other had no oil - zero piston resistance. Also, transmission issue brought to their attention - like the shocks - no response after waiting 2 weeks. I emailed and emailed Joe P with no response. It was ONLY after sending an email stating that I was going to file a complaint with the attorney general's office did I get a reply. Check engine light came on - small evap issue, had to buy a gas cap. Auto parts employee asked me where I bought the jeep - told them Mackey's. He states "I heard they were shady". LOL live and learn - never again!

Joe P was an awsome salesman,very patient and understanding. The vehicle I was able to afford is amazing. I love it and the price is even better.love this place and the people that helped with the sale. I would recommend it to everyone.

Joe at Mackey is a one of a kind car seller and won’t see you as a dollar sign but rather as a real human. I don’t do reviews like this ever but this is to show how great the folks and especially how great joe is.

Everything was smooth sailing for my mother everyone's super nice. Everyone is super compassionate.

Recently purchased a Vehicle from Mackey and so far so good. The sales person (Tyler) was helpful and kept me informed about the vehicles progress from date of purchase until I picked it up. I would recommend talking to Tyler if you are looking for a vehicle

TYLERS the man helped me walk away with my dream vehicle for a decent price!

I was searching for a specific SUV which just happened to be at Mackys. I got there and worked with Derek. He didn't try to push me into the cat and let me take it on a very nice non rushed test drive where it felt natural to drive. After coming back I explained some concerns and he was very knowledgeable about the mechanics of the vehicle and made sure I understood everything. He even got me four brand new tires. When I decides to purchase the vehicle he made sure to get everything done quickly and efficiently knowing I was on a time crunch to sell my current car. I felt like he put me first and even awnsered my hundred of phone calls when I had questions. The day I picked my car up everything was perfect. Trevor even filled my windshield fluid for me before I pulled out of the lot. Thank you everyone for making this a seamless experience for me!