Reviews
Write a reviewThese guys give car dealers a good name!
From the first moment we walked into the sales room, we experienced an uncharacteristic calmness and helpfullness selecting a used car. There were a couple other customers waiting for different things like an oil change or minor service issue and everyone raved about the outstanding effort that Northland made to please them. We soon discovered that too! Our two hour drive up to Milaca was definitely rewarded with a great car and the trust that we made a fair deal and made some good friends. You will be helped nicely and if you don’t find what you are looking for, they’ll bend over backwards to still assist you!
These guys give car dealers a good name!
From the first moment we walked into the sales room, we experienced an uncharacteristic calmness and helpfullness selecting a used car. There were a couple other customers waiting for different things like an oil change or minor service issue and everyone raved about the outstanding effort that Northland made to please them. We soon discovered that too! Our two hour drive up to Milaca was definitely rewarded with a great car and the trust that we made a fair deal and made some good friends. You will be helped nicely and if you don’t find what you are looking for, they’ll bend over backwards to still assist you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Experience
We purchased a Jeep Wrangler from Mark. It was a very good experience nice vehicle just as advertised and very professional service. I would recommend him to anyone. Very honest and considerate. Tony
Great Experience
We purchased a Jeep Wrangler from Mark. It was a very good experience nice vehicle just as advertised and very professional service. I would recommend him to anyone. Very honest and considerate. Tony
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
They never got back to me.
They never got back to me. After I inquired about the vehicle, I then noticed it it was removed off their website later that day. I would have appreciated a response to let me know they sold it! I won't be buying from them.
They never got back to me.
They never got back to me. After I inquired about the vehicle, I then noticed it it was removed off their website later that day. I would have appreciated a response to let me know they sold it! I won't be buying from them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Never heard from them, so I moved on.
Never heard from them, so I moved on. Pretty unprofessional so I'd rather deal with people that want to return messages.
Never heard from them, so I moved on.
Never heard from them, so I moved on. Pretty unprofessional so I'd rather deal with people that want to return messages.
- Customer service —
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Mileage Fraud
Vehicle was advertised with low miles, up research found out vehicle had been tampered with and had MANY more miles and the reports clearly showed this. Seller was aware of this and said they will just sell to someone else than. Buyer WARNING, be aware.
Mileage Fraud
Vehicle was advertised with low miles, up research found out vehicle had been tampered with and had MANY more miles and the reports clearly showed this. Seller was aware of this and said they will just sell to someone else than. Buyer WARNING, be aware.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Disappointed in response from dealer
Asked about if a car had a clean title, but later I discovered on my own that the car that I inquired about was in a flood. Once I knew that, I wan't interested anymore. I never did get a response from Northland Auto Center.
Disappointed in response from dealer
Asked about if a car had a clean title, but later I discovered on my own that the car that I inquired about was in a flood. Once I knew that, I wan't interested anymore. I never did get a response from Northland Auto Center.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Love my traverse ltz!!
I was so happy with the service! I would definitely buy again! I sent my sister today and ahe was very happy too!! Thank you so much!!
Love my traverse ltz!!
I was so happy with the service! I would definitely buy again! I sent my sister today and ahe was very happy too!! Thank you so much!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Wow! A two-for! Thanks for the great review and we appreciate the business! Be sure to stop back for your first free oil change!
Very friendly and responsive
Although I did not end up purchasing a vehicle from Northland Auto Center, Mark and Gabe were very fast and informative in responding to all my questions. They gave me honest information about the vehicle and I really appreciate that type of customer service!
Very friendly and responsive
Although I did not end up purchasing a vehicle from Northland Auto Center, Mark and Gabe were very fast and informative in responding to all my questions. They gave me honest information about the vehicle and I really appreciate that type of customer service!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for thinking of us and leaving a review. We appreciate that you took the time to think of us and share the experience with others.
Amazing and honest service
You guys r the most honest shop i have ever been to. Even came in under the quote i was given . you guys will now have all my service. Thanks so much
Amazing and honest service
You guys r the most honest shop i have ever been to. Even came in under the quote i was given . you guys will now have all my service. Thanks so much
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Tanya, it made our day to see your review today and I brought in donuts for the crew to celebrate. Sorry to hear another dealer gave you a bum steer, but hopefully we can keep your VUE on the road a good long time. We look forward to seeing you again when you need us!
Chevrolet Captiva
This is the 2nd vehicle we have purchased from Northland Auto. We return and send our family and friends because of the EXCELLENT service and attention we received both in person and on the phone. This is a business model all businesses should follow. Car buying isn't always fun but when you have trust in the business you are buying from it is much easier. Removes all doubt. We drive 2 hours to do business with them and don't hesitate, as we know we will be well taken care of.
Chevrolet Captiva
This is the 2nd vehicle we have purchased from Northland Auto. We return and send our family and friends because of the EXCELLENT service and attention we received both in person and on the phone. This is a business model all businesses should follow. Car buying isn't always fun but when you have trust in the business you are buying from it is much easier. Removes all doubt. We drive 2 hours to do business with them and don't hesitate, as we know we will be well taken care of.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, Bonnie. Always good to see you and Tom. Glad you thought to take the time to leave us a review!