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Midway Auto Group

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (160 reviews)
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Sales hours:
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Sales
Monday 9:00am–6:00pm
Tuesday 9:00am–6:00pm
Wednesday 9:00am–6:00pm
Thursday 9:00am–6:00pm
Friday 9:00am–6:00pm
Saturday 10:00am–5:00pm
Sunday Closed
(469) 913-1270 (469) 913-1270

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (160 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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It was a very fun quick and easy.

They are very friendly and to the point... I had been looking for 4 mths and both ppl i talk to were nice and made it easy to buy....

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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JeepPurchase

Very personable, helpful sales team. No hard sales techniques. Easy to deal with. I would recommend them to others.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Midway auto group

The customer service is great and will meet your needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Carla Butler

I would definitely recommend Midway Auto Group to anyone interested in purchasing a new vehicle. The process was painless and they were extremely friendly and helpful. I am excited that I will be driving my new SUV home today !!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Beware of Owner Sean Amir

My problem is with the owner Sean Amir. He doesn't stand by his vehicles and goes back on his word. When you purchase a vehicle and the vehicle isn't what was represented, the dealership should do what they can to fix the problem. The salesman that sold me the vehicle said that Midway would take care of me. They didn't. I worked out a poor agreement on my part just to put this deal to rest. Even after the owner agreed to reimburse me a small amount to help repair the vehicle, he never followed through even after he promised 3 separate times in emails to follow through. My advice is to know what and who you are dealing with. With an "F" rating at the BBB, you can make your own choice.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.

Excellent experience

Sam was great to deal with and the overall experience was excellent. Great SUV, great price and awesome service. Can't ask for more than that.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great car buying experience!

We found a vehicle advertised online and followed up with Samantha Massey here at Midway. Samantha was extremely helpful and professional. There was zero pressure to make a decision and she left us alone to make a decision. The buying process, including the credit application, was very smooth. The manager was able to get a great financing deal for us and there, again, was no pressure to purchase "add-ons." It was a great experience and we got the vehicle we wanted at a fantastic price!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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IS 250 Excellent Service

Sam was awesome. I went in, test drove and with in 30 minutes, I was in my new IS 250. No hidden fees or false advertisement. I definitely recommend Sam and Midway Auto

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service no GImmicks

Sam took great care of me. I purchase a IS 250. Everyone was friendly and the service was fast,. No Gimmicks or pushy sales people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Great Experience

Samantha was a pleasure to work with. Everyone was helpful and friendly, answering all of my questions and concerns without high pressure tactics. Inventory was well kept with good deals.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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