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Midway Auto Group

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (160 reviews)
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Sales hours:
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Sales
Monday 9:00am–6:00pm
Tuesday 9:00am–6:00pm
Wednesday 9:00am–6:00pm
Thursday 9:00am–6:00pm
Friday 9:00am–6:00pm
Saturday 10:00am–5:00pm
Sunday Closed
(469) 913-1270 (469) 913-1270

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (160 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Awesome service from a team that pays attention!

From the moment I walked into Midway Auto Group I was treated to a great customer service experience! Shawn Conway answered all my questions honestly and with expertise. The thing I liked most is that I didn't feel pressured or haggled out of my money. Shawn made sure I had time to LOVE the deal I was getting. Even when I didn't like the "terms", Shawn went back to the drawing board and came back with something I could work with. The dealership is friendly, well organized and fast in service. I drove away in my new car confident that my time and money were well spent. I would recommend Midway to anyone looking for a quality car from a superior team that truly wants you to love what you drive and aren't just trying to make a sale! THESE GUYS ROCK!!! Almost forgot to mention that most of their cars are in a warehouse/showroom and not outside in the elements! You can browse in the comfort of AC/Heat and test drive right off the showroom floor. LOOOOOVED IT!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Best Buying Experience!

I worked with Shawn and Mark for my 2013 Ford Explorer. Shawn didn't hesitate when I asked if we could get everything processed online. He was very professional and upfront on all the details. Mark ensured I got the payment I needed. I couldn't be happier with my purchase. Definitely recommend Midway Auto Group in Addison!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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great buying experience

Loved Shawn at Midway Auto Group! He was super helpful, went above and beyond to get me the best rate on my dream car even when I told him I couldn't afford it, he made it happen! I am extremely satisfied with the customer service here and would definitely recommend anyone else to come buy from him!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service, pleasant experience

Sean - is - great ! I bought a vehicle from midway auto, FROM outer state. This is the first time i'm buying a vehicle from outer state so i was pretty nervous. I bug the shrillex out of Sean, and he was very helpful through all the process, patiently answered all my questions. This was indeed a very pleasant experience, Midway Auto Group has my approval. Two thumbs and two big toes up!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best Dealership in the area

Very professional and easy to work with. They gave us a great deal and we couldn't be happier with our vehicle. I would absolutely recommend Midway Auto Group!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Exceptional Customer Service

I am a first time customer at Midway Auto Group and excited about the service that I received when purchasing my vehicle. Tracy and Mark provided exceptional customer service exceeding my service expectations. It is the exceptional customer service that has allowed me to share my experience with others and we will come back to Midway Auto Group for the next purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Exceptional Customer Service

I am a first time customer at Midway Auto Group and excited about the service that I received when purchasing my vehicle. Tracy and Mark provided exceptional customer service exceeding my service expectations. It is the exceptional customer service that has allowed me to share my positive experience with others and we will come back to Midway Auto Group for the next purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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BEST EXPERIENCE!

Tracy is an amazing salesman and customer service representative. I had a wonderful experience buying my vehicle from him! Upfront and willing on all information! I got the car of my dreams and for the price I wanted with absolutely no hassle. Quick and easy, definitely worth the travel! I HIGHLY recommend this Auto Group to anyone looking for a great deal and a beautiful vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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excellent service

Mr. Scot Pate is an excellent saleman, finacing and sevices. I will recomment to my frients about this midway auto group. One more time, thank-you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Good Experience

Worked with Mark on buying a Jeep. The experience was easy and took little time to complete. Was able to purchase a vehicle within 1 hr of showing up. Mark was professional and very easy to work with. I would recommend Midway Auto Group to anyone without reservation. When I am ready for my next car I will definitely look here first. -J.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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