East Penn Auto Sales

I took an Uber from Allentown to see the in GOOD condition 2006 PT Cruiser they listed. This condition car had fender damage on front driver side as well... as 8 inch crack in window. When I turned the car on the service engine soon light came on. After explaining to Christopher that I did not intend to purchase any vehicle with light on and then another individual Isaiah came out stating "we can fix it its only the O2 sensor". He stated I could have it for $1600, then I stated I would take but that I wanted the 02 sensor fixed now and light off before I would take it - Isaiah stated FINE and the price went back up to $1800 because I had the audacity to ask for it be fixed. I made the payment and Isaiah took it off with the money and I never saw him again. Before he left he went outside and shut the door behind him so he could say something to Christopher that I couldn't hear. Christopher put the part in the vehicle and low and behold the SERVICE ENGINE was still on. I was very irritated and stated I specifically I would not take the car with the light on, Christopher looked at me as if to say this is your problem now. He then proceeds to tell me when I go down street to pay Notary (A FEE NO ONE EVER MENTIONED) I should ask Notary if he has another scanner to check while light is still on. I go down to the Notary and paid another $360 and asked if he had a scanner to check engine light - he looked at me like I was from outer space-why would he have that item? I proceeded to stop at Turkey Hill to get fuel and the Driver Side window that sometimes doesn't go down DOESN'T WORK AT ALL. I then cant get gas cap open back to the dealership I go only to have Christopher say its an after market cap that could get stuck, he ended up drilling a hole in in cap so I could use it. On my way home one highway found that drivers side window that doesn't work causes whistling through out car when you exceed 50 mph. This weekend my Daughter called me to pick her up on side of the highway because the car was shaking violently when she stepped on gas, now i have to have it checked out by a mechanic. If this is the type of experience you want go this Dealership. Im putting a complaint in with the Better Business Bureau. NO ONE SHOULD EVER GO HERE.

Very good ! I recommend ! The owner and his sales staff were very nice. I bought a car for my daughter few months ago, the car is running great and she... is very happy! I went back last week and bought myself a car and I like it very much ! Great people !!

I purchased a 2004 Jeep Liberty and had a great overall experience. There was no pressure in trying to sale me the vehicle. The vehicle I purchased was... very well priced. Also the other ones I looked at on the lot were competitively priced. They service what they sale before the vehicles go on the lot. It showed because the ones on the lot were clean in appearance. Along with the ones I test drove being mechanically sound. My Liberty had 4 new tires,new muffler,new inspection and was undercoated along with some minor repairs under the hood. The lot,garage and inside of the dealership were clean. I did finance the Liberty and even with my less then perfect credit they made it work. I also purchased a 2 year warranty from them. They did not push that onto me and it was something I suggested first.

Sam and his staff were at all times and in all situations courteous and knowledgeable and willing to work with the customer throughout the entire car buying... process. The transaction went smoothly with only a few minor speed bumps /misunderstandings along the way (and these were fixed immediately to the customer's satisfaction). Overall, EXCELLENT customer service! A

Have purchased two trucks. Staff is always helpful and honest. They are willing to work with buyers within their limits. Will continue to look/shop here... when in the market.

Bought a used car for my son, they were super friendly and very helpful! Would definitely recommend buying a car from them. We love the car and will be... back again.

Owner is very rude and very shady. Seems as if they were telling me something and then the owner wouldn’t even let me talk cause they wanted to go home... cause they were closing so. Bad customer service.

Shout out to this local,small dealership..It was my daughters 18th birthday,they hooked us up with agreat deal..They were very clean,friendly,non pressure... element.. The sales rep.-Sam treated us like humans and not like a pay check..I highly recommend them..

Horrible service bought a truck drove it home and engine blew and they did nothin got there money and did not care to help at all offerd to tow it back... they did not want to meet halfway or deal w me period passed me off from one person to another and accepted no reasponsibility at all horrible people

Sam helped us look through the car we were looking to buy, very informative, but also gave us plenty of time and space to make our decision. He explained... everything very well as we were going through financing. Overall very trustworthy.