Reviews
Write a reviewSO DISAPPOINTED ☹️
I'm so disappointed with these "human beings" ... I just bought a 08 gmc Acadia and HAVENT EVEN GOTTEN MY PLATE IN THE MAIL YET!!!! And guess what... It won't start... ALREADY!!! MY xxxx NEW CAR IS STUCK AT THE LIBRARY... THANKS FURTHMILLER!!
SO DISAPPOINTED ☹️
I'm so disappointed with these "human beings" ... I just bought a 08 gmc Acadia and HAVENT EVEN GOTTEN MY PLATE IN THE MAIL YET!!!! And guess what... It won't start... ALREADY!!! MY xxxx NEW CAR IS STUCK AT THE LIBRARY... THANKS FURTHMILLER!!
- Customer service 1.0
- Buying process 5.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Great vehicles and great prices
We have bought 3 vehicles from Furthmiller and they were very nice and dependable. We will definitely buy from them again. They are honest and friendly
Great vehicles and great prices
We have bought 3 vehicles from Furthmiller and they were very nice and dependable. We will definitely buy from them again. They are honest and friendly
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
You need to buy your next car here!
Quick friendly reliable service. He listened to what we needed and made it happen. I felt like I was buying a car from a friend. I definitely will buy another vehicle there. Do yourself a favor if you need a car at a fair price with friendly service check this place out.
You need to buy your next car here!
Quick friendly reliable service. He listened to what we needed and made it happen. I felt like I was buying a car from a friend. I definitely will buy another vehicle there. Do yourself a favor if you need a car at a fair price with friendly service check this place out.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Pleased customers
I bought a 2015 Chevrolet Equinox very pleased with Furthermore's service. Second time buying from them. I also bought a 2007 GMC Envoy from them in 2016.
Pleased customers
I bought a 2015 Chevrolet Equinox very pleased with Furthermore's service. Second time buying from them. I also bought a 2007 GMC Envoy from them in 2016.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Honest Customer Service
We just bought a mini-van from them. They let us look around before approaching us to see if we had questions. They weren’t pushy and never tried to “sell” us a car. They were forthcoming with information and went over the vehicle record with us. They even deducted $100 from the price because the vehicle we purchased had not yet been detailed. I would definitely go through them again.
Honest Customer Service
We just bought a mini-van from them. They let us look around before approaching us to see if we had questions. They weren’t pushy and never tried to “sell” us a car. They were forthcoming with information and went over the vehicle record with us. They even deducted $100 from the price because the vehicle we purchased had not yet been detailed. I would definitely go through them again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for your time in reviewing our small business, and the kind words! Reviews, both good and bad, are appreciated! Thanks once again for your purchase!
Shopping Around
My girlfriend and I went looking for a car, when we stumbled on this humble small dealer. All in all it was a pleasant experience. They were honest and they let you know what the details on the cars were.
Shopping Around
My girlfriend and I went looking for a car, when we stumbled on this humble small dealer. All in all it was a pleasant experience. They were honest and they let you know what the details on the cars were.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you VERY much for the kind review!
BUYERS BEWARE!!!!!
BUYERS BEWARE!!!!! We purchased a car after our son's car was totaled by a drunk driver. We were hoping for a reliable car for a college student. 3 days after we purchased the car, it began stalling out. We took it for an inspection and found there was nearly $1000 worth of repairs for a car we paid $3200 for. We tried to work with the dealership to replace the very basic repairs and they refused. I would caution anyone who does business here to be careful! They are NOT honest and we will NEVER purchase from them again. We want a dealership with INTEGRITY that doesn't take advantage of kids just trying to have a reliable car to get to school. SO disappointed.
BUYERS BEWARE!!!!!
BUYERS BEWARE!!!!! We purchased a car after our son's car was totaled by a drunk driver. We were hoping for a reliable car for a college student. 3 days after we purchased the car, it began stalling out. We took it for an inspection and found there was nearly $1000 worth of repairs for a car we paid $3200 for. We tried to work with the dealership to replace the very basic repairs and they refused. I would caution anyone who does business here to be careful! They are NOT honest and we will NEVER purchase from them again. We want a dealership with INTEGRITY that doesn't take advantage of kids just trying to have a reliable car to get to school. SO disappointed.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
We made every reasonable effort to work something out with this customer, after we found out the stalling problem was due to a dirty throttlebody that needed a simple cleaning for under $100 to resolve the issue. The Customer told us they like the car and would give us a glowing review if we gave them $300, no less. We just didn’t feel that was a fair or reasonable resolution or approach to ask for more than triple the repair cost of the stalling issue for a glowing review, so we accept this poor review as punishment for not paying their requested amount. We are sorry for the frustration of the situation and hoped for a happier outcome.
Long trip - great deal!
We were looking for a seasoned older vehicle that hadn't been abused, and that was priced right. They had the right one. They were honest and upfront about the problems with the vehicle so that I was able to make a good decision about my purchase. It was worth the 250mile round trip from Ohio!
Long trip - great deal!
We were looking for a seasoned older vehicle that hadn't been abused, and that was priced right. They had the right one. They were honest and upfront about the problems with the vehicle so that I was able to make a good decision about my purchase. It was worth the 250mile round trip from Ohio!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your purchase Randall!
used car buyer
Lynda and I had a very good buying experience with Furthmiller. Colissa was a very personable, helpful, non-pushy sales person who gave us the information we needed to make our decision. And Jay was very helpful and efficient in handling our deal closure. Great Job !!!
used car buyer
Lynda and I had a very good buying experience with Furthmiller. Colissa was a very personable, helpful, non-pushy sales person who gave us the information we needed to make our decision. And Jay was very helpful and efficient in handling our deal closure. Great Job !!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
SO appreciative of your comments and review, thank you!
bad customer service and over priced crap cars
They sell broken cars and won't acknowledge the problems when addressed and won't come off on there over priced, high mileage cars! I definitely wouldn't recommend.
bad customer service and over priced crap cars
They sell broken cars and won't acknowledge the problems when addressed and won't come off on there over priced, high mileage cars! I definitely wouldn't recommend.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for the 1 Star review, because it is good to receive all types of feedback! Here is why: The 5 star reviews we receive show our potential customers how hard we work to provide great cars and fantastic customer service, and we have LOTS of them. The 1 star reviews represent the extremely small percentage of the population that we HAVE to deal with that may have expectations that we just can't satisfy, regardless of price or processes, and that is just part of being in Retail business. We encourage all customers to have mechanic inspections on any potential used vehicle before they purchase so they know what they are buying, especially on older, higher mileage, and lower priced vehicles. We never sold JoshMC a vehicle according to our records, and must assume this 1 Star review is fueled by frustration because we could not discount our vehicle enough to reach his smaller budget.