Niello Porsche Hours
We are committed to providing distinctive automotive products and exceptional service while treating our customers with
unyielding integrity. Please also visit our award-winning. We here at Niello are prepared to offer you the highest level of customer service and care. Niello Porsche uses only the latest in technology and houses state-of-the-art equipment. With decades of experience, you can be assured that our highly skilled Porsche service department is ready to serve you.
"The Oldest Porsche Dealership in the United States"
Best dealership by far that we have been to. Facility was very comfortable with good healthy snacks and beverages you want. Buying process was very quick... and car was fully service before taken home. Averall rating is AWESOME. Thank you staff.
We purchased a 2017 every disappointed we were mislead on many things on this vehicle our salesman needs a little more experience in sailing cars we were... told it was a turbo not true we were told it had all extras on it not true I know we should have done our homework a little better but we depend on the dealership bad mistake the manger after we contracted him was like well it’s your problem now they got our money we paid cash they don’t care now unfortunately we’re stuck with the car don’t get me wrong it’s a nice car but sure didn’t have the thing on it they said it did they offer us no recourse and unfortunately we have to take back there for our service we live about 2hrs away I’m looking into another dealership that will honor our service i would never buy another car from them again
Bought a 2012 Panamera. Candy assisted us. It was hard spending the money it takes to buy this exceptional car. Candy made the process painless,and they... got us a great rate. The Panamera replaced my wife's Jag. For the first time I am jealous of my wife's car. I highly recommend Niello Porsche in Rocklin, California.
Not too interested in my business. Contacted on line and got trade offer $5000 below market. Sales person never contacted me again. What else can I say... to get to 25 words on this review. Oh well!
I initially contacted the dealership, via email and received a lot of useful information from the staff. I wanted to make sure I had enough background... on the car, prior to making a two hour drive to the dealership. Once there, I received a warm welcome, was treated well, and went through the purchase process. Candy, Lee, and Rick were great through the whole process.
I bought a 02 acura rsx with 16k miles in exelent condition...this dealership have the best team best salesman..best manager and best finance person ...... Best dealership ever...thank you.
It is our 1st experience to deal with Niello Porsche in Sacramento. We know Niello through our friends in Sac area. Candy Beck is a truly Porsche Professional... Internet Sales Manager: Knowledgeable, efficient, organized and super responsive. We contacted her for 2014 Porsche Cayenne through email after we had a so-so experience with Porsche Steven Creek our local dealer. 30 min later through email, we got their best price to offer. We had conversation with her on the phone for about 20 min, kind of Question and Answer. The entire process was conducted and finalized over the phone from the comfort of my own home. We reviewed the car through pictures and confirmed the options we have requested. We don't need to test drive the car. We know the car very well, we want to make sure the car is truly perfect. We got their BEST PRICE UP-FRONT with NO HASSLE OR HAGGLE, who would have time and painful experience to go over that? It should be an enjoyable experience to buy the car we want. We bought 2014 Porsche Cayenne over the phone from Candy @ Niello Porsche !!! DONE !!! Candy worked tirelessly to guide us through the process with email/text and phone. She UPS the paper work to us overnight from Sac. The next day we sign the paper, and UPS overnight back to her for the next day. Saturday, I took a train up to Sac to get my 2014 Cayenne. She arranged a driver to pick me up at the train station right in the front of station, she sent me a text message providing driver's contact while I was on the train . 1st CLASS/VIP all the way. The car is ready and spotless as she said. She included new all-weather floor mats, and full tank of gas to drive home, and Gift Basket. Excellent !!! I would not mind to drive my new car home for 141 miles, it is good 2 1/2 hrs driving for me to know my Porsche. We can't endorse Candy Beck highly enough. We have already recommended her to several friends and family members for their Porsche. Thank You, Candy !!! Well Done ...
As a prior customer of Neillo Porsche I definitely new what to expect. However to my amazement my second purchase was even better than my first. Charles,... Garrett and Rick went fare beyond any expectations to put a great deal deal together for me. I shopped the deal everywhere to find a better deal and even checked with a friend in Southern California who works at a Porsche Dealer who informed me that it was a great deal. But of course I did not listen and did a hasty bad spontaneous decision and bought a car somewhere else. Several days later when I spoke again with Garrett and informed him of my bad choice he informed me that he would see if there was anything he could do for me. To my amazement he called me back within a short time and him and Charles put a great deal together to get me out of the car my wife didn't like that I purchased somewhere else and got us into the car we originally wanted. I cannot even believe that Neillo Porsche was so helpful. Absolutely the best overall customer service I have ever received. Thank you again to Charles, Garrett and Rick. You guys are the best!!!
Where do I even start. Garrett, Charles and Rick you three make buying a car such a pleasant experience. I have purchased many cars from many dealers and... hands down Neillo Porsche has the absolute best overall customer service and customer satisfaction. From the first moment I walked on the lot in blue jeans and a shirt I was treated with the it utmost courtesy and respect. Even after I made a hasty bad decision and bought a car somewhere else that my wife was not 100% satisfied with. Garrett and Charles saved the day and took that car in at a very fair trade and sold me the car my wife and I really wanted. As a retired business owner I know how important basic customer service is. Many business's now a days forget the basics of business 101. The entire staff at Neillo definitely does it the right way. It has been a true pleasure to purchase our new Cayenne from you. I offer a very sincere heart felt thank you to Charles, Garrett and Rick. Your the best!!!
I emailed Niello about a 2006 Porsche available for sale. Candy handled my request. I told her I needed to trade my car in and wanted to know whether they... could accommodate me. She said she needed to talk to her manager and would get back to me "in a few minutes." Long story short, it took her almost a week to get back with me. Very disappointing. Would not recommend her unless you don't mind shody customer service.