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San Tan Ford

(2,148 reviews)
Visit San Tan Ford
Sales hours: 8:00am to 9:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 8:00am–9:00pm 7:00am–7:00pm
Tuesday 8:00am–9:00pm 7:00am–7:00pm
Wednesday 8:00am–9:00pm 7:00am–7:00pm
Thursday 8:00am–9:00pm 7:00am–7:00pm
Friday 8:00am–9:00pm 7:00am–7:00pm
Saturday 8:00am–8:00pm 7:00pm–5:00pm
Sunday 10:00am–6:00pm Closed
2018 state dealer award
View 4 awards
2018 state dealer award
2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (480) 619-6186 (480) 619-6186
Used (480) 559-8347 (480) 559-8347
Service (480) 619-5108 (480) 619-5108

Reviews

(2,148 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of San Tan Ford from DealerRater.

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Loyal Customer

I am a repeat customer of San Tan Ford. The staff are nice and friendly. Every time I bring my 2015 Explorer for service I always see James Rubio and help me a lot regarding my car. Even without appointment. I got a new Ford Explorer 2017 XLT and Jim Berns help me a lot about my new Ford Explorer. He did a good job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Buying Experience

This is the fourth vehicle that we have purchased at San Tan Ford, the people are fantastic and the service is top notch. Jim Bern's is a great person to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

Good Job !!

Professional, no nonsense service. At the age of fifty seven, this was the best car buying experience of my life. I hope to return for future transactions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great people, great experience!! We will go back again!!

This was our second mustang purchase here & we loved the service!!! We will be back for our third mustang!! No sales pressure! Straight forward purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent Service

As stated in a previous survey, Mr. Jacques Dupoux asked questions and was very careful to understand what we were looking for in a car. Also, Mr. Dupoux was very mindful in selecting a car that fit our budget and ensured that are needs were met. We truly appreciate Mr. Dupoux attention to detail assisting us with obtaining two cars to accommodate our long commutes. Thank you for allowing Mr. Dupoux to serve us and allow us to be very satisfied with his service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Ford Focus

Always kind courteous helpful patient love taking my car to Santan Ford

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your kind words, Stephen! We are always happy to assist you! Take care!

San Tan Ford Service Department

San Tan Ford is the best....every time I come in for an oil change, they are prompt and courteous!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Jeffrey, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!

good experience

The agent, Sam Charbagi, and sales manager, Phil Cash, were very helpful in answering the questions I had. They were sincere in their efforts. I appreciated their assistance.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

John Dye

We had a great experience at San Tan Ford in Gilbert! We bought our new Ford F-150 FX4 truck, we had an awesome customer service experience from the time we stepped in to the time we bought our truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for letting us know about your great experience! Congratulations on your new F-150, and please don't hesitate to call or stop by if there is ever anything that we can do for you. Take care!

Rockstar Service

Excellent customer service from the moment we arrived to when we signed the papers and left. Contract signing took 10 minutes! Completely painless process. Love my new car! Thank you Shannon and Huggie!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.