Beverly Hills Porsche

Have had the most horrendous experience here, firstly because of Scott and then Chris, both in the service department. We believe because we're an LGBT couple and my wife is a trans woman that we were discriminated against, as we were given downright inferior treatment, including being told repeated lies that the manager is now aware of after we spoke to him during our last visit. Scott repeatedly lied about our Porsche status, which was in the shop two months ago for a month, lo and behold, same issue two months later and they're replacing the same part again! Chris could not handle basic customer service issues and was abhorrent in his behavior, but frankly, Scott was even more so. So embarrassing. When we texted Chris to let him know this was the same part replaced two month ago, he ignored us. Because of these negative experiences, we've decided to go to Downtown Porsche for an SUV. Discrimination is illegal in the state of CA by the way.

John Ditch and his team have a passion for helping people and offer an obviously World Class Porsche product. Thanks to John and his team for helping me achieve my dream car. This is my 3rd Porsche but not my last. My first Porsche was a 911S bought in Santa Barbara, second was a Porsche 930 bought in Santa Monica, private party. John’s team kept me in the loop and were very patient with me as it took me some time to pull this together. Thanks John and Team! Tony

The car was well priced but I expected a little more from this dealership as it is Porsche and its in Beverly hills! I was expecting a basic car detailing- yes, it was rinsed off with water but nothing more -many streaks and spots visible. Similarly insides of it had spots that were easily removed by a wet cloth but they could have done it before I came over or just after the purchase. The main sales guy did not explain the various functions available in the car but mainly took care of the purchase process. The sales person was not well versed with some of the addon options and gave incorrect information - fortunately a different sales person provided better information and support.

very nice and helpful employees. Paul was great and accomodating. Car was ready . They were all amazing

Professional and transparent. Darrin provided excellent customer service. I highly recommend this dealership. Great team

The paint was damaged and they tried to play it off that I was overly picky. The hood had hard water stains that even outsourcing could not completely rectify. The sales person said if you don’t want it we have others lined up. Needless to say the car was still for sale last I looked.

first and most important the car is fantastic and i appreciate Samuel locating and securing it. that said, i didn’t find him consistently responsive during the search. he tried to move me off my desired color and also tried to get me to buy over equipped cars.Deven, his assistant was patient and fantastic teaching me the car. my car was delivered with under inflated tires and Samu told me they would reset…. they don’t. also after i signed and paid… he rushed me out the door and i didn’t know how to charge it where to charge or how to operate the digital landscape of the car…. deven was great!!! helpful and patient but it would have been better for all if he had been able to help me at the dealership and not have to drive 30 min each way to my house to help me

Been buying here for 9 years. Always 100% satisfied. Definitely the best dealership in Los Angeles.

BHP’s Porsche brand ambassador, Brandy D., was extremely helpful and knowledgeable. I particularly liked the more complete set of photos and additional details about the vehicle of interest provided by the seller.

Overall, decent experience. Got a good deal and was out of there quickly. However, for a Porsche and Beverly Hills, I expected more in terms of service. Car wasn’t cleaned or ready when I got there even though gave salesperson plenty of notice. No follow up after sale either to see if all is good or any questions with the car. Called them with questions, left a message with front desk - 2 days later still waiting for a call back.