First Quality Automotive

4.5 out of 5 4.5

Reviews

4.5 out of 5 4.5
15 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    May 22, 2017

    I purchased a 2010 Buick Lacrosse March 2017. My car has been in the shop three times since I purchased it. The AC did not work. The radiator had a leak,... and a hose had to be replaced. Now there's problems with the power steering. Please stay away. This is ridiculous!!!

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 3 found this review helpful. Did you?
  • 1.0 out of 5
    November 21, 2016

    I bought a CRV.. Little Rob was great to work with I checked the car out "good" i thight. Well after I bought and I my way home it blew a head gasket.... I called Little Rob right away and he said bring it up there the next work day. Well a blown head gasket you can't drive and l I live 35 miles away so not a short tow trip. Long story short the heater core was totally shot in turn made it overheat and blow gasket Honda dealer said there was no way they would not of known the core was shot. I sent the owner a letter asking for assistance with the $3196.00 bill. Of course no response other than little Rob calling and saying he would see what he could do. It's obvious the cars are not checked out by a mechanic in detail before selling.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    3 people out of 5 found this review helpful. Did you?
  • 5.0 out of 5
    March 11, 2015

    Wow drove down yesterday to purshase a 07 Tahoe. The truck was just what Tom said it was. The whole deal took less than. 30 minutes.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 17, 2014

    I have purchased 5 cars from First Quality Auto and I have been very pleased each time with the cars and the car buying process. I plan to go back the... next time I need to buy a car.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 13, 2013

    The whole process was at first a little worrisome being over the phone and long distance. My wife and I drove down 2.5 hours to pick up a Honda Odyssey... I saw on Cars.com. Tom gave us a very reasonable price and when we went down to pick it up, the whole process went rather smoothly considering that I did not have all my ducks in a row. Mark (I believe the owner's name is) and Tom worked with us and we go our car out of the lot in a very short time. To date, we are still very happy with the Van and have talked about going back for our car when we need to upgrade.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 27, 2012

    I just bought a Chevy Avalanche from Tom. He put me in touch with a credit union so that I could get the best interest rate and payment. This was a smooth... and easy transaction, and I'll definitely buy future vehicles from Tom.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 26, 2012

    I've bought a couple of cars from Tom. My newest, and favorite, is a 350 Z. Every time I drive it, I get compliments on it. People say it's the nicest... 350 they've ever seen, and they want to know where I bought it. It was awesome to be able to afford to buy my dream car - it was a good price to begin with, and they gave me a fair price on my trade-in.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 26, 2012

    I've bought quite a few cars from Tom! I keep going back because he always gives me a fair value for my trade, and a great price on the car I'm purchasing!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 21, 2012

    My experience with Tom and the dearlership was the most pleasant and satisfying car buying i have ever done. I can not say enough about Tom. He was so... very helpful in answering any questions I had. Tom went above and beyond what he had to do as a dealer. He truly is somebody you can trust to have your best interested at heart. I will be going back to this dearlership for my next vehicle and I drove 2 hours just to deal with him and it was the best decision I ever made. Thanks again Tom and I will be talking to you again soon to purchase another verhicle!!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 21, 2012

    My experience with Tom and the dearlership was the most pleasant and satisfying car buying i have ever done. I can not say enough about Tom. He was so... very helpful in answering any questions I had. Tom went above and beyond what he had to do as a dealer. He truly is somebody you can trust to have your best interested at heart. I will be going back to this dearlership for my next vehicle and I drove 2 hours just to deal with him and it was the best decision I ever made. Thanks again Tom and I will be talking to you again soon to purchase another verhicle!!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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