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Extraordinary Service and Sales Experience
I have bought several cars over the course of 20+ years from this dealership and never had the first issue in sales or the quality of cars I bought. Very easy to do business with and always a smooth car buying experience. Lil Rob is amazing to work with.....I will keep coming back and recommending First Quality Auto to my friends and family for their car buying needs!
I purchased a 2010 Buick Lacrosse March 2017. My car has been in the shop three times since I purchased it. The AC did not work. The radiator had a leak, and a hose had to be replaced. Now there's problems with the power steering. Please stay away. This is ridiculous!!!
Wouldn't buy from there again.
I bought a CRV.. Little Rob was great to work with I checked the car out "good" i thight. Well after I bought and I my way home it blew a head gasket. I called Little Rob right away and he said bring it up there the next work day. Well a blown head gasket you can't drive and l I live 35 miles away so not a short tow trip. Long story short the heater core was totally shot in turn made it overheat and blow gasket Honda dealer said there was no way they would not of known the core was shot. I sent the owner a letter asking for assistance with the $3196.00 bill. Of course no response other than little Rob calling and saying he would see what he could do. It's obvious the cars are not checked out by a mechanic in detail before selling.
Wow drove down yesterday to purshase a 07 Tahoe. The truck was just what Tom said it was. The whole deal took less than. 30 minutes.
I have purchased 5 cars from First Quality Auto and I have been very pleased each time with the cars and the car buying process. I plan to go back the next time I need to buy a car.
From an out-of-towner
The whole process was at first a little worrisome being over the phone and long distance. My wife and I drove down 2.5 hours to pick up a Honda Odyssey I saw on Cars.com. Tom gave us a very reasonable price and when we went down to pick it up, the whole process went rather smoothly considering that I did not have all my ducks in a row. Mark (I believe the owner's name is) and Tom worked with us and we go our car out of the lot in a very short time. To date, we are still very happy with the Van and have talked about going back for our car when we need to upgrade.
nice used cars
I've bought a couple of cars from Tom. My newest, and favorite, is a 350 Z. Every time I drive it, I get compliments on it. People say it's the nicest 350 they've ever seen, and they want to know where I bought it. It was awesome to be able to afford to buy my dream car - it was a good price to begin with, and they gave me a fair price on my trade-in.
not your average used car dealer
I just bought a Chevy Avalanche from Tom. He put me in touch with a credit union so that I could get the best interest rate and payment. This was a smooth and easy transaction, and I'll definitely buy future vehicles from Tom.
I've bought quite a few cars from Tom! I keep going back because he always gives me a fair value for my trade, and a great price on the car I'm purchasing!
BEST EXPERIENCE OF BUYING A CAR EVER!!
My experience with Tom and the dearlership was the most pleasant and satisfying car buying i have ever done. I can not say enough about Tom. He was so very helpful in answering any questions I had. Tom went above and beyond what he had to do as a dealer. He truly is somebody you can trust to have your best interested at heart. I will be going back to this dearlership for my next vehicle and I drove 2 hours just to deal with him and it was the best decision I ever made. Thanks again Tom and I will be talking to you again soon to purchase another verhicle!!!