Reviews
Write a reviewREF: Excellent servicing performed
REF: Excellent servicing performed on my 2005 AUDI A6 Quattro Monday, May 6-10, 2019 Dear Jason, I just wish to "thank you" for your most capable, knowledgeable, honest service performed on my car last week. FYI: I picked up my car at your shop on Friday, May 10 and, during the entire 2-hour drive back home to Hot Springs, the car "rode like is was NEW!" ... just like it felt when I first bought it (minus the rattle when driving it between 30-49 mi/hr. which was always a "problem" since day "1"....); it drove very smoothly, and felt very "light", and I felt no "sputtering" of the engine at all as mentioned previousl when I then had to shift gear to "S" (as I explained to you was the case since the day when I bought the car!). When I arrived home (on May 10), I left the car sitting in my garage, on idle, until today, May 16 (6 days!), and, when I turned the key today to drive the car, it started perfectly well, with zero shaking/rattling and loud noises until it would go "dead" on me prior to taking my car to you (which was the main reason for my taking my car to you ....). As you know, I have spent considerably on repair jobs on this car over the last year, wishing to keep it for a few more years as I love how it drives, how "comfy" it is, and love ALL THINGS GERMAN. But, I had suffered much disappointment with various mechanics and so you turned out to be my ANGEL FROM HEAVEN, who restored my faith in humanity and in German engineering, Thank you so very much for your many impressive abilities and for your honesty. Sincerely, Loyola Richards
REF: Excellent servicing performed
REF: Excellent servicing performed on my 2005 AUDI A6 Quattro Monday, May 6-10, 2019 Dear Jason, I just wish to "thank you" for your most capable, knowledgeable, honest service performed on my car last week. FYI: I picked up my car at your shop on Friday, May 10 and, during the entire 2-hour drive back home to Hot Springs, the car "rode like is was NEW!" ... just like it felt when I first bought it (minus the rattle when driving it between 30-49 mi/hr. which was always a "problem" since day "1"....); it drove very smoothly, and felt very "light", and I felt no "sputtering" of the engine at all as mentioned previousl when I then had to shift gear to "S" (as I explained to you was the case since the day when I bought the car!). When I arrived home (on May 10), I left the car sitting in my garage, on idle, until today, May 16 (6 days!), and, when I turned the key today to drive the car, it started perfectly well, with zero shaking/rattling and loud noises until it would go "dead" on me prior to taking my car to you (which was the main reason for my taking my car to you ....). As you know, I have spent considerably on repair jobs on this car over the last year, wishing to keep it for a few more years as I love how it drives, how "comfy" it is, and love ALL THINGS GERMAN. But, I had suffered much disappointment with various mechanics and so you turned out to be my ANGEL FROM HEAVEN, who restored my faith in humanity and in German engineering, Thank you so very much for your many impressive abilities and for your honesty. Sincerely, Loyola Richards
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
European Vehicle Allstars!! Couldn't be happier.
After traveling down from Leesburg, VA to find these guys w/ a loaded up 2014 X5, i felt there must be something 'too good to be true' and when we got there, me and my husband were so impressed from the time it took to tour the X5 until the 20 minutes it took us to leave in our new to us BMW!! Great customer service and the vehicle selection was awesome along w/ the cleanliness of all european cars on their lot.. Happy Customers and will be back to visit again and send ALL of our friends!!!! Thanks Mid Atlantic Motorwerkes!!!! Keep doing what you are doing as buying a used car can be scary, but you made everything great and better than expected!! Megan
European Vehicle Allstars!! Couldn't be happier.
After traveling down from Leesburg, VA to find these guys w/ a loaded up 2014 X5, i felt there must be something 'too good to be true' and when we got there, me and my husband were so impressed from the time it took to tour the X5 until the 20 minutes it took us to leave in our new to us BMW!! Great customer service and the vehicle selection was awesome along w/ the cleanliness of all european cars on their lot.. Happy Customers and will be back to visit again and send ALL of our friends!!!! Thanks Mid Atlantic Motorwerkes!!!! Keep doing what you are doing as buying a used car can be scary, but you made everything great and better than expected!! Megan
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks Megan, it was a pleasure doing business!
These guys know their stuff! Very happy we found!
After reviewing with google and finding some mutual friends that have dealt with Motorwerkes, we finally made our way there to get our BMW repaired and couldn't have been happier w/ their knowledge and customer service!! The service manager Jason Zook is a professional and the owner was there for us the whole way through to the point that if/when we are looking to purchase another BMW, we will DEFINITELY be back to them!! Selection is great and pricing is awesome from what we compared online and their cars were ultra clean!!! (website is cool too!)
These guys know their stuff! Very happy we found!
After reviewing with google and finding some mutual friends that have dealt with Motorwerkes, we finally made our way there to get our BMW repaired and couldn't have been happier w/ their knowledge and customer service!! The service manager Jason Zook is a professional and the owner was there for us the whole way through to the point that if/when we are looking to purchase another BMW, we will DEFINITELY be back to them!! Selection is great and pricing is awesome from what we compared online and their cars were ultra clean!!! (website is cool too!)
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thanks for your business!
My new "used" car buying experience
We found the car that we wanted online. After the initial contact from us, we got almost immediate reply. Arranged to see the car that weekend!!! In 4 days, we drove out of the salon with our new used car!!! The owner Greg was fantastic, responsive and polite. We never felt that we had to buy the car. The finance part was sorted by Dallas. He set everything up and we were good to go! Very pleased! Happy, too!
My new "used" car buying experience
We found the car that we wanted online. After the initial contact from us, we got almost immediate reply. Arranged to see the car that weekend!!! In 4 days, we drove out of the salon with our new used car!!! The owner Greg was fantastic, responsive and polite. We never felt that we had to buy the car. The finance part was sorted by Dallas. He set everything up and we were good to go! Very pleased! Happy, too!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks Suzana... Enjoy your BMW!
Great Cars, Friendly no pressure sales
I purchased a 2006 Z4 some time back and unfortunately it was totalled in Oct 2013. I loved the Z4 so much I started researching on the internet for same year or newer. I first came across Mid Atlantic during a search and found a 2011 Z4 with all the features I was looking for. I continued my searching for other dealers and their prices were higher and options less. I made several call to Mid Atlantic asking about the car, warranty, recalls and car fax reports. They did without hesitation provide all the information on the exact spec sheets they had on file from BMW. I made the 2 hour drive to their dealership and purchased the car in Dec 2013. Then in March of 2014 one of my other cars was involved in an accident which left me with only 1 car. I immediately went to the Midatlantic web-site and found another car, this time an X3. I called and within 3 hours (2 of driving) I purchased another vehicle from them. Because it was late, the salesman stayed open passed closing waiting for me to test drive the car first, then I purchased after a test drive. I will continue to purchase BMW's from Midatlantic, there is no pressure from the sales associates and they provide quality cars.
Great Cars, Friendly no pressure sales
I purchased a 2006 Z4 some time back and unfortunately it was totalled in Oct 2013. I loved the Z4 so much I started researching on the internet for same year or newer. I first came across Mid Atlantic during a search and found a 2011 Z4 with all the features I was looking for. I continued my searching for other dealers and their prices were higher and options less. I made several call to Mid Atlantic asking about the car, warranty, recalls and car fax reports. They did without hesitation provide all the information on the exact spec sheets they had on file from BMW. I made the 2 hour drive to their dealership and purchased the car in Dec 2013. Then in March of 2014 one of my other cars was involved in an accident which left me with only 1 car. I immediately went to the Midatlantic web-site and found another car, this time an X3. I called and within 3 hours (2 of driving) I purchased another vehicle from them. Because it was late, the salesman stayed open passed closing waiting for me to test drive the car first, then I purchased after a test drive. I will continue to purchase BMW's from Midatlantic, there is no pressure from the sales associates and they provide quality cars.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the great feedback and appreciate you driving from so far away to visit the BEST pre-owned BMW Sales, Service, Parts facility in the mid atlantic region!! come back anytime to us for new inventory all the time at: www.midatlanticmotorwerkes.com !!! Appreciate your business!! Greg Shaffer / Owner of Mid Atlantic Motorwerkes in Harrisonburg, VA
So Far Soooooooooooooo Good.
We have not purchased yet as we are looking for a specific car. I hope they find it for us as they are very transparent. I have retired from 32 years in the New Car Dealership experience & I am impressed with these folk. Keep up the good work....
So Far Soooooooooooooo Good.
We have not purchased yet as we are looking for a specific car. I hope they find it for us as they are very transparent. I have retired from 32 years in the New Car Dealership experience & I am impressed with these folk. Keep up the good work....
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thanks for the great feedback and appreciate you driving from so far away to visit the BEST pre-owned BMW Sales, Service, Parts facility in the mid atlantic region!! come back anytime to us for new inventory all the time at: www.midatlanticmotorwerkes.com !!! Appreciate your business!! Greg Shaffer / Owner of Mid Atlantic Motorwerkes in Harrisonburg, VA
Good clean cars
I had a very good and comfortable professional treatment from the sales consultant Mr. Dallas who helped thru selection of Pre-owned BMW Z-4
Good clean cars
I had a very good and comfortable professional treatment from the sales consultant Mr. Dallas who helped thru selection of Pre-owned BMW Z-4
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thanks for the great feedback and appreciate you driving from so far away to visit the BEST pre-owned BMW Sales, Service, Parts facility in the mid atlantic region!! come back anytime to us for new inventory all the time at: www.midatlanticmotorwerkes.com !!! Appreciate your business!! Greg Shaffer / Owner of Mid Atlantic Motorwerkes in Harrisonburg, VA
Great Service
Great service and people there are really kind and friendly!
Great Service
Great service and people there are really kind and friendly!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for the great feedback and appreciate you driving from so far away to visit the BEST pre-owned BMW Sales, Service, Parts facility in the mid atlantic region!! come back anytime to us for new inventory all the time at: www.midatlanticmotorwerkes.com !!! Appreciate your business!! Greg Shaffer / Owner of Mid Atlantic Motorwerkes in Harrisonburg, VA
BMW authority in Harrisonburg! WOW!! Impressed
My husband and I were shopping around the charlottesville area and then discovered Mid Atlantic Motorwerkes in Harrisonburg... We are blown away not only with how comfortable these folks are to deal with, but the pre owned BMWs they have on display are top notch and clean, most importantly the pricing is far better than the 'dealer'! I was informed they service everything after the sale with 3 mechanics on site and that made us feel great about our purchase experience with them. keep up the great work by not acting like the 'dealer' in this tough business you must deal with on a day to day. good dealers are hard to come by and you have our business for life! we will NEVER get away from BMW! :)
BMW authority in Harrisonburg! WOW!! Impressed
My husband and I were shopping around the charlottesville area and then discovered Mid Atlantic Motorwerkes in Harrisonburg... We are blown away not only with how comfortable these folks are to deal with, but the pre owned BMWs they have on display are top notch and clean, most importantly the pricing is far better than the 'dealer'! I was informed they service everything after the sale with 3 mechanics on site and that made us feel great about our purchase experience with them. keep up the great work by not acting like the 'dealer' in this tough business you must deal with on a day to day. good dealers are hard to come by and you have our business for life! we will NEVER get away from BMW! :)
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the great feedback and appreciate you driving from so far away to visit the BEST pre-owned BMW Sales, Service, Parts facility in the mid atlantic region!! come back anytime to us for new inventory all the time at: www.midatlanticmotorwerkes.com !!! Appreciate your business!! Greg Shaffer / Owner of Mid Atlantic Motorwerkes in Harrisonburg, VA
Premium highline type cars LESS than city prices!
It's rare these days to find a independent dealer that specializes in european autos that is as friendly and knowledgeable as these folks at mid atlantic motorwerkes. Before you run out and purchase from some place like Washington DC or similar, give these guys a close look and you'll find they are better pricing and the pressure is NON existent! Helpful and caring about the end user is why me and my wife ended up buying a really nice BMW from them and they are worth the drive.
Premium highline type cars LESS than city prices!
It's rare these days to find a independent dealer that specializes in european autos that is as friendly and knowledgeable as these folks at mid atlantic motorwerkes. Before you run out and purchase from some place like Washington DC or similar, give these guys a close look and you'll find they are better pricing and the pressure is NON existent! Helpful and caring about the end user is why me and my wife ended up buying a really nice BMW from them and they are worth the drive.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the great feedback and appreciate you driving from so far away to visit the BEST pre-owned BMW Sales, Service, Parts facility in the mid atlantic region!! come back anytime to us for new inventory all the time at: www.midatlanticmotorwerkes.com !!! Appreciate your business!! Greg Shaffer / Owner of Mid Atlantic Motorwerkes in Harrisonburg, VA