Went today to look at a couple chevy trucks they had. I asked how much they where and the guy told me a price that was WAY over any other I have found... and when I told him I wasn't interested he started yelling at me and told me that I was lying about the same truck I was looking at at their lot for a lot better price. Very poor customer service. I would avoid this place at all costs.
I have purchased several vehicles and the Staff always let me know everything about the vehicle and if something happens they're eager to search and resolve... the issue and get me on the road again. I would recommend and tell to anyone including family and friends this is The Place for a Used Vehicle.
Horrific experience....so I contacted these guys about a used vehicle. The lady (secretary?) was extremely nice and offered me to come test drive the... car, which would be for my wife. I told her thank you. I was busy browsing that evening, still looking and researching, planning to go visit the next day. Late morning next day one of the guys calls me and says he had a missed call from my number. I explained I was interested in a particular car but my credit union valued the car lower than what he had it priced. I told him the value and he said "Well, I can sell it to you for that." I thought "cool, these people are really looking to move cars out." Then......I was beginning to say "That's the thing, I was hoping to get tax, title and license financed in but at this price I have a couple hundred in the bank that can take care of that." By the time I finished "tax, title, and license" in my sentence he said "well I can't do any better than that you have a nice day sir".......and HUNG UP ON ME. WOW. He just had a sale pending my coming to look over the vehicle and I was so furious that he hung up on me I wasn't going to call him back, even for a good deal, after being rude like that. I guess he ASSUMED I was going to ask him to go even lower on price, which was not the case had he given me 3 more seconds of time to finish my sentence. Unbelievable.
Rude individual to deal with. Once you show dis-interest in a vehicle... you're no longer important! Don't waste your time!
Great place to buy a truck if you want one with a rolled back odometer!
Who is Scott? Which truck are you referring to? Pretty harsh accusation since this is the first I hear of this.
I bought my vehicle from John 2.5 years ago and the process was very easy. He treated me so much better than the other places I shopped around at! My car... is in excellent condition and still running strong. I am actually getting two more vehicles from him soon because I refuse to go anywhere else! I recommend Two Car Guys to all of my friends and family. He's a no nonsense guy and very upfront and honest... Isn't that what everyone wants in a car sales man?
I'm also from Iowa John brags his Nissian Titan up how clean it is then won't send close up pictures. Calls me a tire kicker yells at me.I'm a successful... businesses man myself been self employed for 23 years as a Marine repair sales and service shop.If I treated people like this I would go broke.There is no customer service at this Two Car Guys just an arrogant guy named John.
I emailed to ask what their bottom dollar would be on a car they had advertised, outright purchase no trade. They replied: When could I come in for a test... drive. I advised them that they were getting the cart ahead of the horse, since I lived approximately 300 miles away and that was a little to far to drive just to test drive a used vehicle.. Their reply was: No test drive, no price quote! They are very unprofessional!!! Stay away from "Two Car Guys"
The dealers are rude!!! They treat you poorly for asking questions about the cars they are selling & also will not supply you a vehicle report.
We telephoned this dealer to get complere information on his listing. We asked questions about whether a Carfax was available,and if they knew if it were... 1 owner or how many owners the vehicle had. We were told that we were "bottom feeders" and hung up on. We are in sales and couldn't believe that a professional would behave in this manner, especially one who advertises "clean great vehicles at fair prices".