Reviews
Write a reviewAvoid this place. Horrible experience.
We were interested in a Toyota they had. The Carfax and Autocheck both showed it was a clean, 1-owner car with no accidents. The pictures made the car look good, but then we came to look at the car in person, and this is where things went south. It was very obvious the car was in a front end accident. The bumper was not attached correctly on the passenger side headlight, and it was clearly re-painted. There were also spiderwebs all over the car too. One of the salesman tried to say that it did have an accident on the carfax, and that the airbags didn't deploy. Also, they tried to say an old lady sold the car to them. I didn't know grandmas all drove sporty cars with a V6?
Avoid this place. Horrible experience.
We were interested in a Toyota they had. The Carfax and Autocheck both showed it was a clean, 1-owner car with no accidents. The pictures made the car look good, but then we came to look at the car in person, and this is where things went south. It was very obvious the car was in a front end accident. The bumper was not attached correctly on the passenger side headlight, and it was clearly re-painted. There were also spiderwebs all over the car too. One of the salesman tried to say that it did have an accident on the carfax, and that the airbags didn't deploy. Also, they tried to say an old lady sold the car to them. I didn't know grandmas all drove sporty cars with a V6?
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Moschetto's buying experience
I bought a 2016 dodge cargo van. And it was the best vehicle buying experience of my life. Fred, Jason, Brandon and nick went out of their way to make my experience easy. I would recommend this dealership to anyone who wants to buy a car with out any hassle. They are the best!
Moschetto's buying experience
I bought a 2016 dodge cargo van. And it was the best vehicle buying experience of my life. Fred, Jason, Brandon and nick went out of their way to make my experience easy. I would recommend this dealership to anyone who wants to buy a car with out any hassle. They are the best!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mochetto Brothers is all about customer satisfacti
This past spring, I made a purchase at Moschetto Brothers located in Methuen, Massachusetts. I spoke with Don and Fred at Moschetto Brothers several times prior to my arrival at the dealtership. My impression of Don and Frank was that they were both professional and well-informed about the industry. They made me feel comfortable in dealing with them. In my opinion, Moschetto Brothers is all about customer satisfaction. They are fair, knowledgable and treat customers with respect. To me, that is worth any monetary discount any day! Thank you Moschetto Brothers for your expertise and great customer service. Keep up the good work! Thank you.
Mochetto Brothers is all about customer satisfacti
This past spring, I made a purchase at Moschetto Brothers located in Methuen, Massachusetts. I spoke with Don and Fred at Moschetto Brothers several times prior to my arrival at the dealtership. My impression of Don and Frank was that they were both professional and well-informed about the industry. They made me feel comfortable in dealing with them. In my opinion, Moschetto Brothers is all about customer satisfaction. They are fair, knowledgable and treat customers with respect. To me, that is worth any monetary discount any day! Thank you Moschetto Brothers for your expertise and great customer service. Keep up the good work! Thank you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Friendly and easy to work with
I walked in and was immediately welcomed. I was able to quickly get into the car I wanted to drive and wasn't pushed into something else. They made the process of buying a car quick and easy while not pressuring me into it. I feel confident in the warranties, the car, and the deal I received. I recommend this deal to anyone who wants a pleasant experience!
Friendly and easy to work with
I walked in and was immediately welcomed. I was able to quickly get into the car I wanted to drive and wasn't pushed into something else. They made the process of buying a car quick and easy while not pressuring me into it. I feel confident in the warranties, the car, and the deal I received. I recommend this deal to anyone who wants a pleasant experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 2.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best Dealership I've Been To!!
I couldn't be happier with the Lincoln MKT I purchased from Moschetto Bros! I was looking for this specific car and Moschetto Bros had the BEST Price AND BEST Condition for this car. Don and Jason were a pleasure to deal with!! A special thanks to Don for detailing the car before we took delivery. The quality, prices, atmosphere, and respect they give their customers is above all other dealerships I went to! Give them a try, they are worth the drive and you will be happy you did!!
Best Dealership I've Been To!!
I couldn't be happier with the Lincoln MKT I purchased from Moschetto Bros! I was looking for this specific car and Moschetto Bros had the BEST Price AND BEST Condition for this car. Don and Jason were a pleasure to deal with!! A special thanks to Don for detailing the car before we took delivery. The quality, prices, atmosphere, and respect they give their customers is above all other dealerships I went to! Give them a try, they are worth the drive and you will be happy you did!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Ms. Lynne, Paralegal
Fred, Don, and Jay are the BEST. They really worked with me to find the perfect car for me and my daughter. They made the buying process simple and stress-free. The day after I drove out of their lot with my new car (well, new to me :) , they called me to follow-up and see how I liked the car to make sure I was happy with it. They really do go above and beyond to make you feel comfortable. I drove almost 2 hours (with traffic) to get there, but it was well worth it. I would recommend these guys to anyone who is looking to buy a used vehicle. They take great care of their cars.
Ms. Lynne, Paralegal
Fred, Don, and Jay are the BEST. They really worked with me to find the perfect car for me and my daughter. They made the buying process simple and stress-free. The day after I drove out of their lot with my new car (well, new to me :) , they called me to follow-up and see how I liked the car to make sure I was happy with it. They really do go above and beyond to make you feel comfortable. I drove almost 2 hours (with traffic) to get there, but it was well worth it. I would recommend these guys to anyone who is looking to buy a used vehicle. They take great care of their cars.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best car-buying experience
Purchasing my car from Moschetto Bros. was easy and pleasant from start to finish. I knew what car I was looking for, and after doing an online search I found this dealership had the exact model and year I wanted. Within an hour or so of submitting the online form, I received a follow-up call from Jason and made an appointment to see the car later that week. When I arrived, the car was detailed and waiting for me out front to test drive. There was no pressure to buy, but after receiving what I thought was a standard purchase price and a very fair trade-in value for my car, it was an easy decision. Both Jason and Fred, the owner, were wonderful to deal with. I was happy to support this family-owned business and wouldn't hesitate to recommend them to others. I only wish they were closer to me so that I could go there for servicing as well.
Best car-buying experience
Purchasing my car from Moschetto Bros. was easy and pleasant from start to finish. I knew what car I was looking for, and after doing an online search I found this dealership had the exact model and year I wanted. Within an hour or so of submitting the online form, I received a follow-up call from Jason and made an appointment to see the car later that week. When I arrived, the car was detailed and waiting for me out front to test drive. There was no pressure to buy, but after receiving what I thought was a standard purchase price and a very fair trade-in value for my car, it was an easy decision. Both Jason and Fred, the owner, were wonderful to deal with. I was happy to support this family-owned business and wouldn't hesitate to recommend them to others. I only wish they were closer to me so that I could go there for servicing as well.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Overall Very Good experience
I had a fairly specific set of cars I was looking for. As I was expanding my search radius, they had the car that fit what I was looking for. I checked the car over very carefully and it was in excellent condition, well described and service/maintenance had been recently performed (by them). Jason in sales was very helpful and knowledgeable but not pushy. He gave very good price, financing and extended warranty options. Several small issues that I raised before pickup were addressed promptly and correctly. Everybody at the dealership was very friendly, helpful and professional. They showed me the service area and it looked organized, clean and efficient. Buying a car is stressful and not always easy but they made the experience very positive. I would definitely recommend them as a place to buy a pre owned vehicle.
Overall Very Good experience
I had a fairly specific set of cars I was looking for. As I was expanding my search radius, they had the car that fit what I was looking for. I checked the car over very carefully and it was in excellent condition, well described and service/maintenance had been recently performed (by them). Jason in sales was very helpful and knowledgeable but not pushy. He gave very good price, financing and extended warranty options. Several small issues that I raised before pickup were addressed promptly and correctly. Everybody at the dealership was very friendly, helpful and professional. They showed me the service area and it looked organized, clean and efficient. Buying a car is stressful and not always easy but they made the experience very positive. I would definitely recommend them as a place to buy a pre owned vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very satisfied customer...
I have been buying my vehicles from Fred at Moschetto Bros for many years. I am always pleased with the customer service they provide from sales right to service! They are very thoughtful and helpful throughout the process of buying a car and maintaining it. There is an incredible team of very professional people there and they always go out of their way to make the experience of buying a car a good one. I have recommended many people to them that have purchased vehicles over the years and all of them have been very satisfied customers as well. I have purchased both personal vehicles as well as work vehicles...My next car will definitely be purchased from Moschetto Bros ...I would not go any where else!!
Very satisfied customer...
I have been buying my vehicles from Fred at Moschetto Bros for many years. I am always pleased with the customer service they provide from sales right to service! They are very thoughtful and helpful throughout the process of buying a car and maintaining it. There is an incredible team of very professional people there and they always go out of their way to make the experience of buying a car a good one. I have recommended many people to them that have purchased vehicles over the years and all of them have been very satisfied customers as well. I have purchased both personal vehicles as well as work vehicles...My next car will definitely be purchased from Moschetto Bros ...I would not go any where else!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
incredible staff and service
Moschetto Bros. will be the only place I ever purchase my vehicle for sure. They're staff is friendly and helpful as well as their service dept. I wanted to take my Ford Escape in for an oil change, so I called ahead and Jason told me they were so busy at the time and were going to set up an apptmt. for another day. Instead he managed to fit me in for my oil change within 30 to 45 min. Upon my arrival Jason greeted me and took it right in and 25 min. later I was on my way. The service is impeccable and Freddy has a great staff to boot!!! Thanks to Jason for fitting me in due to them being extremely busy and shorthanded at the time.. Much appreciation and look forward to trading my vehicle in soon for another great deal.. :)
incredible staff and service
Moschetto Bros. will be the only place I ever purchase my vehicle for sure. They're staff is friendly and helpful as well as their service dept. I wanted to take my Ford Escape in for an oil change, so I called ahead and Jason told me they were so busy at the time and were going to set up an apptmt. for another day. Instead he managed to fit me in for my oil change within 30 to 45 min. Upon my arrival Jason greeted me and took it right in and 25 min. later I was on my way. The service is impeccable and Freddy has a great staff to boot!!! Thanks to Jason for fitting me in due to them being extremely busy and shorthanded at the time.. Much appreciation and look forward to trading my vehicle in soon for another great deal.. :)
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase