Ourisman Chevrolet of Bowie - Curbside Pick Up and Home Delivery Available

Thank you, Geoffrey, for taking the time to share your detailed feedback with us. Excellent customer service is our top priority, and we regret that your experience was less than ideal. We take your concerns seriously and value the opportunity to address them here. Our Service Director explained you notified our team of the small dents in the bed of your truck from pushing the vehicle into the stall. We understand your frustrations and apologize for not catching the dents sooner. We will improve our attention to detail moving forward. Since the dents occurred during your visit, our Service Director offered to have our bodyshop/Paintless dent repair company fix the dents. You requested to use your own company for repairs and we agreed. On October 25, we received an invoice from you for the repairs via email. We had a check cut and offered to mail it overnight. You requested to pick up the check yourself and arrived at the dealership on November 3. If you have any questions, our General Manager, Brad Hamilton, is available directly at Brad@OurismanCars.com. He will be grateful to have a discussion, should you choose to reach out. Thank you for sharing your feedback and allowing us to identify areas of opportunity. Enjoy the rest of your day.

Thank you so much for your review, Obed! We value the staff highlight for Medrick and will pass your kind words on. We're grateful to have them on our team. If you or your vehicle needs anything, from routine auto maintenance to extensive repairs, we're here anytime. Have a great rest of your day, and take care!

Curtis, thank you very much for your 5-star review! We take genuine pride in the excellent customer service we provide, and we're grateful you experienced that during your visit to Ourisman Chevrolet of Bowie. Glad to hear our team worked with you throughout the service process. If you or your vehicle needs anything, please don't hesitate to give us a call or visit our website! We're here anytime. Have safe travels! :)

Thank you so much for your 5-star review for Ourisman Chevrolet of Bowie! We take genuine pride in the excellent customer service we provide, and we're glad you experienced that during your service visit. We'll be sure to pass your kind words on to Medrick and the rest of our team and tell them to keep up the efficient, professional work. If you or your vehicle needs anything, we're here and happy to help! Have a great rest of your day, and drive safe! Thanks for being a part of the Ourisman Family. :)

Thank you so much for the five stars, Karen! We're pleased to hear about your great experience working with our Service Department. Glad they worked hard to service your vehicle quickly. Thanks, too, for your feedback on the car wash. If you need anything, you know where to find us! Enjoy the rest of your week, and have safe travels!

Sue, thank you very much for taking the time to leave a review! We're pleased to hear you consistently have a positive experience working with Buddy at Chevrolet of Bowie. We'll be sure to pass your kind words on. If you or your vehicle needs anything, please don't hesitate to reach out! We're here anytime and happy to help. Have a great rest of your day, and drive safe! :)

Thank you so much for your 5-star review! We're glad to hear our Service Department changed your oil and serviced the recall in a timely manner. We'll be sure to pass your kind words on and tell them to keep up the great work. If you or your vehicle needs anything, you know where to find us! Enjoy the rest of your week, and take care!

Thank you so much for your review, Steve! We're glad to hear about your professional and timely service visit with Ourisman Chevrolet of Bowie. We'll pass your kind words on to our team and tell them to keep up the fantastic work. Glad to hear about the car wash offer! If you need anything, you know where to find us. Thanks for supporting us. Have a great day, and drive safe!

Thank you very much, Alfie, for taking the time to leave a review! We appreciate the staff highlight for Nick and will be sure to pass your kind words on to him. Thanks for your purchase and choosing to service with us. If you ever need anything, we're here and grateful to assist. Hope to see you again at Ourisman Chevrolet of Bowie! Take care!

Thank you very much for your 5-star review, Shearlene! We're pleased to hear about your positive experience with Ourisman Chevrolet of Bowie. We'll be sure to pass your kind words on to Wardell and the rest of our team. Congratulations on the new vehicle--we hope you love it! If you ever need anything, let us know. Have a great rest of your Monday, and take care! :)