Reviews
In these tough times Ourisman's Service staff goes out of...
In these tough times Ourisman's Service staff goes out of its way to help their customers keep their cars on the road. I would recommend Ourisman!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This has been my 2nd car purchased at this dealership and...
This has been my 2nd car purchased at this dealership and if I could I would purchase another 2 more! The customer service has been EXCEPTIONAL and my wife and I feel as though we have create a friendship with Lew and his sales team. John Turner (our salesman) treated us with respect and understood what we were looking for. I would definitely recommend this dealership to anyone looking to purchase a new vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Spent time in showtoom working with Lew..sales manager....
Spent time in showtoom working with Lew..sales manager. This guy really knows his product line,his business and is an extremely nice person. I would not hesitate to purchase another new car fom him. His new sales person Daune was also very accomodating. Many cudos to this dealership and it's people.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This survey is for Ourisman in Bowie. I had a great...
This survey is for Ourisman in Bowie. I had a great experience with all the staff at the dealership. The transaction went very smooth, and I felt very welcome and warm. The staff went out of their way to make sure that I was satisfied in every way. Thank You Ourisman!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I've been buying cars from this dealership for years....
I've been buying cars from this dealership for years. They have always been fair and were nice people to work with. This time, I purchased one of the new Camaro's. Every other dealership tried to charge more than the sticker price. Ourisman gave me a great deal. I really love my new car. And, the GM was fantastic!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This would have to be the worst service department to...
This would have to be the worst service department to deal with ever. We took our 07 Tahoe in for Warranty work and it has come back to us, each time, worse then when it went in. Our truck has gone back 5 times now in the past 6 months, for things they ruined or put on defective parts. For example, they blew one of our tires and while putting a new tire on, they scratched the wheel really bad. They also put a deep scratch in the paint on one of our rear doors and proceeded to do an awful paint job. The paint had dirt in it, the gloss was peeling off and to top it off they got over spray on the passenger door. I could go on and on about everything they have done wrong or tried to pass off as acceptable work. I would not recommend this dealership for any type of service work. Purchasing our truck from them was fine. The sales people were great. Who would of thought the service department would be this awful.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair