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Gleason Motors

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (9 reviews)

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Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (9 reviews)

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I asked him to fix my truck on 11/2.

I asked him to fix my truck on 11/2. He promised he’d have it fixed before Thanksgiving. I got it in late January. He said he’d buy it. Tomorrow. And tomorrow. And tomorrow. Then ghosted me. Unreliable, unprofessional, and shady af. You’re warned.

I asked him to fix my truck on 11/2.

I asked him to fix my truck on 11/2. He promised he’d have it fixed before Thanksgiving. I got it in late January. He said he’d buy it. Tomorrow. And tomorrow. And tomorrow. Then ghosted me. Unreliable, unprofessional, and shady af. You’re warned.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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NOT A SAFE Environment

If I were you I would never buy a car from this guy. He is the rudest most unprofessional guy you could ever meet. He never answers the phone and when he does he never knows what he's talking about. I've gone over their like 20 times when the website and his sign on the door says open and nobody's been their. When we finally were able to see him he not only was super rude but says he lost the key so we could do a test drive so we came by another day and test drove it finally after weeks of contacting him. But that was the easy part. When it came to purchasing the vehicle he cept on harassing us saying the price over and over. Be the way let me tell you a fun fact. Before we even purchased it he said and I quote " Guarantee It will pass inspection because it has to because I'm in authorized car dealer" and he said that like 40 times. Than after that we got it put on our insurance and then got the car registered. We went over put the License plate on and then we realized even tho he promised it would pass inspection and everything worked he lied straight to all our faces. The emergency brake didn't work not even one percent and their was no heat meaning no defrost because the blower moter was destroyed. He said bring it in and we'll fix it. It was a job that should of taken 2-3 days tops for most people only a few hours but yet it took over 2 weeks. Remember how I said he doesn't answer the phone well you can enjoy that too because he had the car for over 2 weeks without giving us any update on the progress and never answered his phone. So to get the car fixed was about $1,000 and he kept screaming why don't you just give me the title and I'll give you your money back in a very rude tone , because he was mad about having to fix it so it can pass inspection. If it doesn't pass inspection he can loose his dealer license. When we finally went to pick it up he not only continued to yell about giving him the title back saying he can sell it for way more now. Than when I started to drive out of their lot he continually was hitting the car over and over than walked off while screaming the hole time. Today I finally got the car after all the commotion and emotional trauma he caused me especially since it was my first car and I went to get it inspected and the car got rejected because the tires were falling off and is going to need parts to fix it. And I also have the paper to prove it failed. And the people who inspect the car said the car dealer has no choice but to fix it but I'm going to just pay someone to fix it because I don't want to go back to Gleson Moter because not only of the trauma he caused me but also because I'm afraid that he will hurt me since he also kept screaming and throwing his hands.

NOT A SAFE Environment

If I were you I would never buy a car from this guy. He is the rudest most unprofessional guy you could ever meet. He never answers the phone and when he does he never knows what he's talking about. I've gone over their like 20 times when the website and his sign on the door says open and nobody's been their. When we finally were able to see him he not only was super rude but says he lost the key so we could do a test drive so we came by another day and test drove it finally after weeks of contacting him. But that was the easy part. When it came to purchasing the vehicle he cept on harassing us saying the price over and over. Be the way let me tell you a fun fact. Before we even purchased it he said and I quote " Guarantee It will pass inspection because it has to because I'm in authorized car dealer" and he said that like 40 times. Than after that we got it put on our insurance and then got the car registered. We went over put the License plate on and then we realized even tho he promised it would pass inspection and everything worked he lied straight to all our faces. The emergency brake didn't work not even one percent and their was no heat meaning no defrost because the blower moter was destroyed. He said bring it in and we'll fix it. It was a job that should of taken 2-3 days tops for most people only a few hours but yet it took over 2 weeks. Remember how I said he doesn't answer the phone well you can enjoy that too because he had the car for over 2 weeks without giving us any update on the progress and never answered his phone. So to get the car fixed was about $1,000 and he kept screaming why don't you just give me the title and I'll give you your money back in a very rude tone , because he was mad about having to fix it so it can pass inspection. If it doesn't pass inspection he can loose his dealer license. When we finally went to pick it up he not only continued to yell about giving him the title back saying he can sell it for way more now. Than when I started to drive out of their lot he continually was hitting the car over and over than walked off while screaming the hole time. Today I finally got the car after all the commotion and emotional trauma he caused me especially since it was my first car and I went to get it inspected and the car got rejected because the tires were falling off and is going to need parts to fix it. And I also have the paper to prove it failed. And the people who inspect the car said the car dealer has no choice but to fix it but I'm going to just pay someone to fix it because I don't want to go back to Gleson Moter because not only of the trauma he caused me but also because I'm afraid that he will hurt me since he also kept screaming and throwing his hands.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Polite, courteous, and professional

My son bought a car from here. He paid in cash. When there was a problem with the title, the owner worked with us to fix the problem. When it couldn't be fixed in a timely manner, he refunded our money. No hassles and very polite and apologetic. Told him that if the vehicle is still available with a clean title before my son finds a replacement, we'd purchase the vehicle. Polite, courteous, and professional, all the way.

Polite, courteous, and professional

My son bought a car from here. He paid in cash. When there was a problem with the title, the owner worked with us to fix the problem. When it couldn't be fixed in a timely manner, he refunded our money. No hassles and very polite and apologetic. Told him that if the vehicle is still available with a clean title before my son finds a replacement, we'd purchase the vehicle. Polite, courteous, and professional, all the way.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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AVOID AT ALL COSTS

This man is the WORST. He sold us a car that wouldn't start 48 hours later, then told me to get off his property I was "trespassing". He wont fix anything, won't stand by anything. I noticed in another review he did the "gas cap" thing with others too. He "tightens" the gas cap, AKA resets the check engine light, then tells you the car is fine.. he's not even a nice scam artist, he's and AH. Now filing with BBB and taking this disgusting man to court.

AVOID AT ALL COSTS

This man is the WORST. He sold us a car that wouldn't start 48 hours later, then told me to get off his property I was "trespassing". He wont fix anything, won't stand by anything. I noticed in another review he did the "gas cap" thing with others too. He "tightens" the gas cap, AKA resets the check engine light, then tells you the car is fine.. he's not even a nice scam artist, he's and AH. Now filing with BBB and taking this disgusting man to court.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Awesomeness

Great service awesome deals easy credit check purchased the vehicle originally from Gleason’s motor He is a man who stand by his vehicles and service

Awesomeness

Great service awesome deals easy credit check purchased the vehicle originally from Gleason’s motor He is a man who stand by his vehicles and service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Terrible vile man.

DO NOT BUY. Bought a car from him problem after problem. Just wants to get through the 30 day warranty then " willing to work with you to fix the problem at your cost" told me my gas cap was one of the many problems he had replaced that 2 weeks later check engine light back on took it back said he tightened the gas cap and was all set 1 week later light back on took it to another shop needed a canister vac for the gas tank $290.00 dollar part called him and said i should'nt have to pay for something that was'nt fixed. He then proceeded to tell me to f off and spit out the f word thirty more times. this guy is the biggest joke i have ever met. buyer beware!!

Terrible vile man.

DO NOT BUY. Bought a car from him problem after problem. Just wants to get through the 30 day warranty then " willing to work with you to fix the problem at your cost" told me my gas cap was one of the many problems he had replaced that 2 weeks later check engine light back on took it back said he tightened the gas cap and was all set 1 week later light back on took it to another shop needed a canister vac for the gas tank $290.00 dollar part called him and said i should'nt have to pay for something that was'nt fixed. He then proceeded to tell me to f off and spit out the f word thirty more times. this guy is the biggest joke i have ever met. buyer beware!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Do not buy from them!!!!??

Bought a truck from them. Said it was from Florida no rust. After driving for a few months the frame twisted. It was completely rusted out!!!! Took it back and they did a half add repair it broke again!!! Don't trust them to do another repair. Out $7000. Buyer beware!!!?

Do not buy from them!!!!??

Bought a truck from them. Said it was from Florida no rust. After driving for a few months the frame twisted. It was completely rusted out!!!! Took it back and they did a half add repair it broke again!!! Don't trust them to do another repair. Out $7000. Buyer beware!!!?

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service

These guys worked with me . I got a great car. Go see them. Wonderful people. They were fast and friendly. I got a great deal too.

Great service

These guys worked with me . I got a great car. Go see them. Wonderful people. They were fast and friendly. I got a great deal too.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Gleason motors

They are the best used car dealers in Orange, Ma. They work very hard to get the right vehicle for you. Courteous and friendly service. Go the extra mile for their customers.

Gleason motors

They are the best used car dealers in Orange, Ma. They work very hard to get the right vehicle for you. Courteous and friendly service. Go the extra mile for their customers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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