Carson Cars

Highly recommend going somewhere else. Dealer reassured me the car was in good condition and had a one-time owner who did regular maintenance. Not true. Took it into my mechanic and they immediately found break pads warn to 3%, door lock that was busted, bad gaskets and seals leaking oil all over the pan. Easily seen during an inspection. Had to fight to get them to cover it. And they wouldn't cover it all. Month later and something is wrong with the transmission.

I paid off my car in 2022, I’ve never received a car title and every time I call to talk to anyone I just get a run around and a voice mail. I no longer live in the Seattle area and I’m not able to walk in and talk to anyone. I’m starting to believe I was sold a car without a title.

Had an uncomfortable 5 hour ride home after buying a used van, from Carson Cars. Called Trevor our salesman, he never returned our call. Called the Mgr., he wouldn’t take our call. Took the van to Vancouver Toyota, they put it on the lift and recorded their findings, over $6,000.00 in repairs! Sent the multi page report to Carson and the response was call their repair dept, no apology. Also charged me over $800. for the car plate and tag, should have been $200. for a 2007 vehicle. The tags never came, bought the van July 2024. Contacted the DOL, they mailed my vehicle plate August 9th, I let Carson know what DOL said and they finally got the vehicle plate Christmas Eve, after we’d already moved to another state. Please file your complaints for FREE LEGAL HELP online at THE WASHINGTON STATE ATTORNEY GENERAL’s OFFICE, takes 10 minutes. After 3 COMPLAINTS, they will investigate CARSON CARS, and all of us who they ripped off could be compensated. Please, don’t get mad, get even.

My guy Carlos helped me out got me exactly what I wanted good reliable car low miles easy to work with great outstanding people reccomend 10/10

I would recommend this dealership, they were kind, Carlos Vazquez was super helpful and knowledgeable, and I felt like he really cared and wanted to see me get the best vehicle to fit my budget and my daily activities. need a vehicle.

My salesman Jacob was very nice! He didn’t pressure me into my purchase, and informed me about everything I should know. Highly recommend this dealership and Jacob!

when i originally purchased my car from them, they were give a 5/5 star review. its now turned into a 1 star. absolutely ridiculous. I purchased a Mazda from Carson Cars about a month and a half ago, and it has been nothing but trouble. Check Engine Light: The Mazda had the check engine light on from the start. Carson Cars assured me they’d take care of it and even guranteed a loaner car during repairs. Delayed Repairs: However, they didn’t get my Mazda into the shop or provide a loaner car until almost two weeks later. As a mom of three, and at the time i still had my job, not having a reliable car that didnt overheat every time i started it, really caused issues for me. They need to come up with a better way of scheduling and ensuring loaner vehicles and priprioritize repairs a different way...The fact it took 2 weeks to get the mazda into the repair shop while ensuring i had a loaner vehicle - caused the head gasket to blow.. which is a major repair.. Safety Hazard: To top it off, the passenger door unexpectedly flew open on the freeway while my son was sitting upfront. This is a serious safety concern. Financial Burden: I lost my job, due to the fact that I was not able to make it to work because of not having reliable transportation. Despite having my car longer than I’ve had it, they’re still expecting payments from me. It’s unfair and in my opinion, unreasonable. Unwillingness to Help: When I expressed my dissatisfaction Monday of this week, and requested that they keep the mazda, and we find a different vehicle for me, they were unresponsive. It was only until FRIDAY recreceived any type of communication from them, and it was that there is still extensive amount of engine repairs that need to be done. But they are still expecting their money, and basically told me that they will be towing the loaner car one way or another because i have not given them payment... news flash.... no car... no payment.. I have still yet to get a reply back about the request email i sent monday of this week.. and now all the big shot callers are gone for the weekend, and the bottom feeders cant help... In summary, my experience with Carson Cars has been a nightmare. I strongly advise against doing business with them. Save yourself the headache and find a more reputable dealership that wont have your kid almost fly out of the car on the freeway because of the door opening unexpectedly.

I would give this place no stars if I could! I came in asking to see a specific car I saw on their website. it was affordable in my price range. And wanted to get it, did all the information got approved, when I came in the day after to get the car they said they wanted me to see another car because the car I wanted has gotten into an accident, so I agreed to the other car, (it cost way more than the other car ) not even a month later I got the car checked because my AC wasn’t working, the people who looked at my car said it for sure have gotten into an accident. So I called them and told them about it to see if they could fix it, all they told me was they’ll give me a quote to fix it. After you pay for the car they do not care about you or the car. i told them you guys said it hasn’t been into an accident that was the whole point of switching cars. And he said i didn't tell you it was, my boyfriend was my witness there saying sir you were the one that told us that. They basically didn’t help or do anything. 0/10 THEY WILL TAKE YOUR MONEY DO NOT COME HERE!!! SCAM

David was a typical salesman not pushy but wanted to close the deal. Was able to work out a deal to suit my needs... I was asked to make a review for him and such at the time it would have been 5 stars but after later communications and lack of response to my emailed questions that score had dropped hence saying that he was the "typical" salesman...

I got my first car here. Billy was so nice, and I could tell he didn't want me to leave unhappy. I felt like I was in good hands with him.