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Carson Cars

3.9
(451 reviews)
Visit Carson Cars
Sales hours: 9:00am to 8:00pm
Service hours: 9:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 9:00am–6:00pm
Tuesday 9:00am–8:00pm 9:00am–6:00pm
Wednesday 9:00am–8:00pm 9:00am–6:00pm
Thursday 9:00am–8:00pm 9:00am–6:00pm
Friday 9:00am–8:00pm 9:00am–6:00pm
Saturday 9:00am–8:00pm Closed
Sunday 10:00am–6:00pm Closed
2018 consumer dealer award View 2 awards
2018 consumer dealer award 2015 consumer dealer award

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(425) 954-2625 (425) 954-2625

Inventory

See all 253 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since May 2024.
Carson Cars is a second generation family operated business since 1968.
Carson Cars is the home of Guaranteed Credit Approval.
We finance ALL credit situations with great rates and terms!
Winner of Evening Magazine's BEST of Western Washington for BEST INDEPENDENT DEALER! 5 years running!
Voted Quality Dealer of the Year by Washington Dealers Association!
Family Owned & Operated since 1968! FREE WARRANTY on EVERY vehicle! GUARANTEED CREDIT APPROVAL!

Service center

Phone number (425) 954-2625

Service hours

Monday
9:00am–6:00pm
Tuesday
9:00am–6:00pm
Wednesday
9:00am–6:00pm
Thursday
9:00am–6:00pm
Friday
9:00am–6:00pm
Saturday
Closed
Sunday
Closed

Meet our employees

View all 7 employees View less employees

Reviews

3.9
(451 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Carson Cars from DealerRater.

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1.0

Sold me a car that had no heat.

Sold me a car that had no heat. Did not detail the car when they promised to detail it twice! They had their repair shop "fix" my car but the issue was never addressed. I paid for and installed the parts myself because they couldn't be bothered to replace a stupid blower motor! I was told by their repair facility that the power steering pump needed replaced and the transmission mount. When I picked up my vehicle; there was no proof or paperwork to prove any of it had been fixed. Our salesman Jack was all about just getting the sale; no compassion or worry for customers.

1.0

Sold me a car that had no heat.

Sold me a car that had no heat. Did not detail the car when they promised to detail it twice! They had their repair shop "fix" my car but the issue was never addressed. I paid for and installed the parts myself because they couldn't be bothered to replace a stupid blower motor! I was told by their repair facility that the power steering pump needed replaced and the transmission mount. When I picked up my vehicle; there was no proof or paperwork to prove any of it had been fixed. Our salesman Jack was all about just getting the sale; no compassion or worry for customers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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5.0

I needed a vehicle quickly and Carlos was instrumental on

I needed a vehicle quickly and Carlos was instrumental on getting the car I wanted

5.0

I needed a vehicle quickly and Carlos was instrumental on

I needed a vehicle quickly and Carlos was instrumental on getting the car I wanted

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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5.0

I have been a customer with this company for more than 2

I have been a customer with this company for more than 2 years and not once they have let me and family down. From the management to the salesman they went far and beyond their limits to have us approved for a vehicle Especially with no and low credit scores. Scott, Robert, Carlos and Fernando all helped us. Carlos: Hats off to you our main salesman whom never gave up despite myself from being very difficult. Fernando: kudos for you - who strongly recommend to test drive the vehicle after a several No’s from us. Robert: appreciate your help with our car insurance especially when most insurance place gave us high prices. Scott: You have a great team - appreciate the each and everyone. For my review : What I really love about this company: this is a family own business and they treat people/customers as their own. Carson Cars thank you so much for never letting us down. Keep up the good work and hope to see you all soon for another vehicle.

5.0

I have been a customer with this company for more than 2

I have been a customer with this company for more than 2 years and not once they have let me and family down. From the management to the salesman they went far and beyond their limits to have us approved for a vehicle Especially with no and low credit scores. Scott, Robert, Carlos and Fernando all helped us. Carlos: Hats off to you our main salesman whom never gave up despite myself from being very difficult. Fernando: kudos for you - who strongly recommend to test drive the vehicle after a several No’s from us. Robert: appreciate your help with our car insurance especially when most insurance place gave us high prices. Scott: You have a great team - appreciate the each and everyone. For my review : What I really love about this company: this is a family own business and they treat people/customers as their own. Carson Cars thank you so much for never letting us down. Keep up the good work and hope to see you all soon for another vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
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1.0

My experience with Carson Cars was deeply disappointing.

My experience with Carson Cars was deeply disappointing. Initially, they misled me into a lease when I clearly intended to purchase. Once the deal was sealed, their customer service vanished into thin air. When they finally offered assistance, it came in the form of courtesy cars, both of which were complete disasters. The first one broke down, leaving me to deal with towing, and the second one had its transmission fall out on the freeway. The staff's behavior was shockingly rude and unprofessional throughout, demonstrating a lack of integrity and commitment to customer satisfaction.

1.0

My experience with Carson Cars was deeply disappointing.

My experience with Carson Cars was deeply disappointing. Initially, they misled me into a lease when I clearly intended to purchase. Once the deal was sealed, their customer service vanished into thin air. When they finally offered assistance, it came in the form of courtesy cars, both of which were complete disasters. The first one broke down, leaving me to deal with towing, and the second one had its transmission fall out on the freeway. The staff's behavior was shockingly rude and unprofessional throughout, demonstrating a lack of integrity and commitment to customer satisfaction.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
0 people out of 0 found this review helpful.
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5.0

The people are kind and they’ll help you out a lot.

The people are kind and they’ll help you out a lot. Love this dealership.

5.0

The people are kind and they’ll help you out a lot.

The people are kind and they’ll help you out a lot. Love this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
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5.0

2 experiaces over 10 year period.

2 experiaces over 10 year period. Very satisfied with professional, respectful , friendly approach.. Carlos and Scott’. As an older female who is skeptical of car dealer trades, I am well pleased on these two occasions I was treated respectfully , honestly and fairly.

5.0

2 experiaces over 10 year period.

2 experiaces over 10 year period. Very satisfied with professional, respectful , friendly approach.. Carlos and Scott’. As an older female who is skeptical of car dealer trades, I am well pleased on these two occasions I was treated respectfully , honestly and fairly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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5.0

Carlos is a very pleasant salesman.

Carlos is a very pleasant salesman. Everyone there is welcoming and relaxed. There is a large variety of good vehicles with good prices.

5.0

Carlos is a very pleasant salesman.

Carlos is a very pleasant salesman. Everyone there is welcoming and relaxed. There is a large variety of good vehicles with good prices.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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5.0

Very helpful , worked with what i had even though i did

Very helpful , worked with what i had even though i did not have enough cant thank Carlos enough for his help and honesty.

5.0

Very helpful , worked with what i had even though i did

Very helpful , worked with what i had even though i did not have enough cant thank Carlos enough for his help and honesty.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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5.0

I have been to this dealership for the past 6 months just

I have been to this dealership for the past 6 months just looking for that special ride. Today was finally the day I signed those papers! Thank you to Mr Carlos and also Mr Luis for all their help during this process. I will be coming back again for another future purchase. They went over and beyond to make sure I left with a reliable vehicle. Thanks so much guys!! You are awesome 😎👍

5.0

I have been to this dealership for the past 6 months just

I have been to this dealership for the past 6 months just looking for that special ride. Today was finally the day I signed those papers! Thank you to Mr Carlos and also Mr Luis for all their help during this process. I will be coming back again for another future purchase. They went over and beyond to make sure I left with a reliable vehicle. Thanks so much guys!! You are awesome 😎👍

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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5.0

As we Arrived to Carson their Customer Service was

As we Arrived to Carson their Customer Service was Awesome, we were comfortable. They kept informed as to what was happening. Test drive was comfortable. They assisted me in choosing a vehicle .Very friendly staff Carlos & Robert sealed the deal no High Pressure. I will return when I buy a vehicle again. I will recommend Carson Cars to MY acquaintance. Thank You Kindly

5.0

As we Arrived to Carson their Customer Service was

As we Arrived to Carson their Customer Service was Awesome, we were comfortable. They kept informed as to what was happening. Test drive was comfortable. They assisted me in choosing a vehicle .Very friendly staff Carlos & Robert sealed the deal no High Pressure. I will return when I buy a vehicle again. I will recommend Carson Cars to MY acquaintance. Thank You Kindly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
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See all 451 reviews