Reviews
Write a reviewHappy Camper
I recently purchased a vehicle from B &B Auto. The process from test driving the vehicle through the purchase closing was so smooth. Dirk and staff were so very pleasant and professional! There was absolutely no high pressure type sales, as you deal with so often when going into the vehicle lot and inquries, etc!
Happy Camper
I recently purchased a vehicle from B &B Auto. The process from test driving the vehicle through the purchase closing was so smooth. Dirk and staff were so very pleasant and professional! There was absolutely no high pressure type sales, as you deal with so often when going into the vehicle lot and inquries, etc!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Used car
I have bought 2 cars from dirk he made my purchase easy he drove 50 miles to pick me up everything went smooth i live 400 miles away prices were fair
Used car
I have bought 2 cars from dirk he made my purchase easy he drove 50 miles to pick me up everything went smooth i live 400 miles away prices were fair
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
DON H. BROOKINGS S.D ON B&B AUTO, GREAT PLACE
WITH 3 TEENS AND A WIFE , THE PEOPLE AT B &B ARE GREAT, WHEN EVER I NEEDED A CAR OR TRUCK , THEY HELPED ME GET THE RIGHT ONE. I,M VERY PLEASED WITH THEM, I WISH ALL DEALERS WERE LIKE THEM, HELPFUL, FRIENDLY,, THANK YOU FOR BEING THERE WHEN WE NEEDED YOU
DON H. BROOKINGS S.D ON B&B AUTO, GREAT PLACE
WITH 3 TEENS AND A WIFE , THE PEOPLE AT B &B ARE GREAT, WHEN EVER I NEEDED A CAR OR TRUCK , THEY HELPED ME GET THE RIGHT ONE. I,M VERY PLEASED WITH THEM, I WISH ALL DEALERS WERE LIKE THEM, HELPFUL, FRIENDLY,, THANK YOU FOR BEING THERE WHEN WE NEEDED YOU
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Happy owner
Great vehicle and great ppl to work with! My whole family was happy with our new purchase. I literally did everything from my home after seeing the vehicle and checking it out in person. Once they had everything- they called to see if I was in agreement- all paperwork was all ready for me- they walked me through it all- went in and signed it all and off we were! Thank you B&B auto!!!
Happy owner
Great vehicle and great ppl to work with! My whole family was happy with our new purchase. I literally did everything from my home after seeing the vehicle and checking it out in person. Once they had everything- they called to see if I was in agreement- all paperwork was all ready for me- they walked me through it all- went in and signed it all and off we were! Thank you B&B auto!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
One strike
Very friendly and helpful in getting the vehical to Brookings but then big fail by not cleaning up the truck. It was covered in bird crap and just dirty.
One strike
Very friendly and helpful in getting the vehical to Brookings but then big fail by not cleaning up the truck. It was covered in bird crap and just dirty.
- Customer service 5.0
- Buying process —
- Quality of repair 2.0
- Overall facilities 4.0
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
We are sorry it was dirty but were very short handed at that time. We try to keep are vehicles as clean as we can but had people on vacation and could not get to it when we brought it from Huron. Sorry for the inconvience of coming to look at and not meeting your expectations.
poor service malfunctioning newer vehiclle
Missing paperwork incorrect information on paperwork. Certified vehicle needed several repairs and they would not honor or reimburse for repairs. Did not want to take responsibility for certification declaration. Poor customer relations. Don't Bother there are better Auto dealers out there
poor service malfunctioning newer vehiclle
Missing paperwork incorrect information on paperwork. Certified vehicle needed several repairs and they would not honor or reimburse for repairs. Did not want to take responsibility for certification declaration. Poor customer relations. Don't Bother there are better Auto dealers out there
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 3.0
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
We have never sold a vehicle to Jack Frost, need to know who you are to respond to poor review.
Bought a car online...
I saw a 1973 VW Super Beetle ad on Cars.com offered by this dealer. I sent a request for more info to B&B and Dirk answered my request the next day. I made an offer and Dirk accepted my offer. He helped me with making a deposit online using my Paypal debit card and emailed me a purchase order to sign and return to him, so no one else could buy the Beetle. I had an issue on transporting the Beetle, but they held it until I figured out the best way to get it from SD to Milwaukee, WI. It was almost two weeks from the day I saw the bug online, and I was looking at in in my driveway. Thanks to Dirk and B&B for making a sight unseen vehicle purchase a trustworthy and painless event.
Bought a car online...
I saw a 1973 VW Super Beetle ad on Cars.com offered by this dealer. I sent a request for more info to B&B and Dirk answered my request the next day. I made an offer and Dirk accepted my offer. He helped me with making a deposit online using my Paypal debit card and emailed me a purchase order to sign and return to him, so no one else could buy the Beetle. I had an issue on transporting the Beetle, but they held it until I figured out the best way to get it from SD to Milwaukee, WI. It was almost two weeks from the day I saw the bug online, and I was looking at in in my driveway. Thanks to Dirk and B&B for making a sight unseen vehicle purchase a trustworthy and painless event.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 3.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Couldn't even be bothered to reply to my email.
Couldn't even be bothered to call me or reply to my email.
Couldn't even be bothered to reply to my email.
Couldn't even be bothered to call me or reply to my email.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
B
I bought a 07 Silverado, and the truck was very clean with no damage what so ever to the truck! like new! no complaints here
B
I bought a 07 Silverado, and the truck was very clean with no damage what so ever to the truck! like new! no complaints here
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase