Modern Hyundai of Concord

Reviews

4.9 out of 5 4.9
182 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    November 29, 2018

    I really appreciated the customer service that was rendered and the level of respect the staff had presented me. This is the first dealership I went to... for servicing since I moved to Charlotte and I don't feel the need to look for another.

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    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Nicholas, thank you for your business and this review. We are happy to hear our team was able to serve you and demonstrate how we do business here. If... there is anything we can assist you with in the future, please let us know. Best, The Modern Hyundai of Concord Team

  • 5.0 out of 5
    November 25, 2018

    Great selection. Inventory on-line actually matched what was in the lot, providing clear information for each car. I identified what cars I wanted to... focus on looking at before getting onsite. Working with Dwayne was a straight forward transaction. I would have walked out if it became playing games with "let me go check with my manager...." The test drive route was great. Touring the shop and meeting the shop manager was appreciated. Dwayne did a great job explaining features of the car, and getting my phone set-up on blue tooth. Great experience across the board.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Pete, congratulations on your purchase! Dwayne is a great people person and he strives to create a positive buying experience for every customer. He ...will be very happy to hear he was successful in that endeavor. If you have any questions, please do not hesitate to come see us. Best, The Modern Hyundai of Concord Team

  • March 14, 2015

    This dealer takes the time to get to know you and work with you on the personal side of not just your purchase but also your service experience. Matt,... Tom and Kris are all first-class guys who explain things and are not high pressure but are thorough in knowing how to keep these cars on the road. I am very pleased with my whole experience at Modern and would recommend them to anyone.

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    Came in for service or repair
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    Dealer Response

    Thanks for great feedback GAP man. We appreciate the opportunity to service your vehicle. We look forward to seeing you back in the store. Thanks a...gain.

  • 5.0 out of 5
    November 20, 2018

    Came early-no problem! Made appointment easy and answered all my questions. Kind and considerate! Thank Modern and their staff for exceptional service!... Car washed too!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Elizabeth, thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Modern Hyundai of Conco...rd. If there is anything more that we can do, please come back and see us again. Take care! Best, The Modern Hyundai of Concord Team

  • 5.0 out of 5
    November 18, 2018

    A very pleasurable car buying experience. No pressure, super nice. Definitely would go back there for my next car. Left very satisfied with our purchase.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Tom, thanks for the wonderful review. We strive for 100% customer satisfaction on each and every purchase and we hope you enjoy your new vehicle for a... long time to come. It was truly a pleasure working with you. Best, The Modern Hyundai of Concord Team

  • 5.0 out of 5
    November 15, 2018

    Great dealership very friendly,very efficient wonderful mechanics with a knowledge of auto repair very comfortable waiting area great parts department... very knowledgeable and caring sales people are there to help you find the right vehicle for me

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    Came in for service or repair
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    Dealer Response

    Thanks for the great review, Phillip! Let us know if we can help you with anything else. Best, The Modern Hyundai of Concord Team

  • 5.0 out of 5
    November 6, 2018

    Service is always an easy process. Facility is clean and allows me to work while I wait. Service staff are courteous and always keep me informed.

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    Dealer Response

    We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with an...ything at all. Best, The Modern Hyundai of Concord Team

  • 5.0 out of 5
    November 5, 2018

    Jeff of the Service Department is and is always EXCELLENT! He displays the highest quality of Customer service and satisfaction. As a result, I always... go back to him whenever I need service for my vehicle.

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    Came in for service or repair
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    Dealer Response

    It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are... any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best, The Modern Hyundai of Concord Team

  • 5.0 out of 5
    October 29, 2018

    The people at Modern Hyundai are always helpful and friendly. They go out of their way to make sure you have a great experience. I love my Tuscon and will... buy from Modern Hyundai again.

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    Came in for service or repair
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    Dealer Response

    We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. T...ake care! Best, The Modern Hyundai of Concord Team

  • 5.0 out of 5
    October 16, 2018

    When I walked in Alex was expecting my son and I and greeted us with a big smile and had a big personality. She did not pressure me as I felt at the... Kia dealership prior to going to Modern Hyundai. She was easy to talk to and very honest and at the same time made me laugh. I had an awesome experience

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    Shopped for a new car
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    Dealer Response

    Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you ha...ve any concerns about your vehicle. Best, The Modern Hyundai of Concord Team

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Modern Hyundai of Concord

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