Reviews
Richard Tillman is the sale consultant that we dealt
Richard Tillman is the sale consultant that we dealt with, and he is courteous, knowledgeable, friendly, patient, and not pushy. He answered our questions, shared his knowledge about the vehicle, the company and the brand. He made the process enjoyable and took the time to explain. He also has a great sense of humor, and his zeal for customer service is evident. I recommend asking for Richard when you visit Modern Hyundai.
Richard Tillman is the sale consultant that we dealt
Richard Tillman is the sale consultant that we dealt with, and he is courteous, knowledgeable, friendly, patient, and not pushy. He answered our questions, shared his knowledge about the vehicle, the company and the brand. He made the process enjoyable and took the time to explain. He also has a great sense of humor, and his zeal for customer service is evident. I recommend asking for Richard when you visit Modern Hyundai.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Car was fixed
Car was fixed
Car was fixed
Car was fixed
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Friendly, very knowledgeable, customer service was top
Friendly, very knowledgeable, customer service was top notch. I couldn't have had a better experience
Friendly, very knowledgeable, customer service was top
Friendly, very knowledgeable, customer service was top notch. I couldn't have had a better experience
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Rhonda! We truly appreciate your kind words about our customer service and are thrilled to hear that you had such a positive experience at Modern Hyundai of Concord. We look forward to welcoming you back next time! Sincerely, The Modern Hyundai of Concord Team
My sales rep, Bruno, did a fantastic job!
My sales rep, Bruno, did a fantastic job! He was very knowledgeable, answered all my questions, and made the entire process very enjoyable. He allowed me to take a "long" test drive, both in "town" and on the highway so I could get a true experience of how the GV80 handled in normal conditions. Amber also did a wonderful job of explaining all the technology (and there's a lot!) and I appreciate the offer to answer any questions I may have after driving the car some more. Having employees as personable, knowledgeable and kind as Bruno and Amber, are the reason I gave Modern Hyundai 5 stars. I also appreciated that the sales manager, Joe, did not try strong arm tactics with me and willingly negotiated final price. Great job Bruno, Amber and Joe!!
My sales rep, Bruno, did a fantastic job!
My sales rep, Bruno, did a fantastic job! He was very knowledgeable, answered all my questions, and made the entire process very enjoyable. He allowed me to take a "long" test drive, both in "town" and on the highway so I could get a true experience of how the GV80 handled in normal conditions. Amber also did a wonderful job of explaining all the technology (and there's a lot!) and I appreciate the offer to answer any questions I may have after driving the car some more. Having employees as personable, knowledgeable and kind as Bruno and Amber, are the reason I gave Modern Hyundai 5 stars. I also appreciated that the sales manager, Joe, did not try strong arm tactics with me and willingly negotiated final price. Great job Bruno, Amber and Joe!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your wonderful review! We're thrilled to hear that Bruno, Amber, and Joe provided you with such a positive experience at Modern Hyundai of Concord. It's great to know that you found their knowledge and approach helpful during your time with the GV80. We appreciate your kind words and look forward to assisting you again in the future. Enjoy your new vehicle! Sincerely, The Modern Hyundai of Concord Team
The wait time was reasonable.
The wait time was reasonable. The Employees were courteous, the waiting room was clean and inviting.
The wait time was reasonable.
The wait time was reasonable. The Employees were courteous, the waiting room was clean and inviting.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful review! We're thrilled to hear that you found the wait time reasonable and our staff courteous. At Modern Hyundai of Concord, we always strive to create a clean and inviting environment for our customers. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Modern Hyundai of Concord Team
It was quick and easy, and my salesman was the best I've
It was quick and easy, and my salesman was the best I've ever had!
It was quick and easy, and my salesman was the best I've
It was quick and easy, and my salesman was the best I've ever had!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for your kind words! We're thrilled to hear that your experience at Modern Hyundai of Concord was quick and easy, and that you had the best salesman. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Modern Hyundai of Concord Team
Worked in my oil change when I had an emergency need to
Worked in my oil change when I had an emergency need to repair a flat tire.
Worked in my oil change when I had an emergency need to
Worked in my oil change when I had an emergency need to repair a flat tire.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your experience! We're glad to hear that we could assist you with your oil change and handle your flat tire emergency promptly. At Modern Hyundai of Concord, we strive to provide excellent service to meet our customers’ needs. We hope to see you again for your next maintenance visit! Sincerely, The Modern Hyundai of Concord Team
The personnel were helpful and courteous.
The personnel were helpful and courteous. Chad was my service writer, and although he said he had just started at the position, he was very knowledgeable and kept me informed of what additional services were recommended with being pushy. The entire experience was excellent.
The personnel were helpful and courteous.
The personnel were helpful and courteous. Chad was my service writer, and although he said he had just started at the position, he was very knowledgeable and kept me informed of what additional services were recommended with being pushy. The entire experience was excellent.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you! We truly appreciate your kind words about your experience at Modern Hyundai of Concord. It’s wonderful to hear that Chad provided you with knowledgeable and courteous service. We value keeping our customers informed without being pushy. We hope to see you again for your future servicing needs! Sincerely, The Modern Hyundai of Concord Team
The GM Tony Edmisten was so professional & friendly!
The GM Tony Edmisten was so professional & friendly! He led us to his sales team of Dmitri & Hamza & James from finance. The deal was smooth, and they catered to us the way we expected to be dealt with as Genesis customers. We now have our 3rd Genesis, a 2025 GV 80 Coupé all thanks to them! Modern Hyundai of Concord got the job done!
The GM Tony Edmisten was so professional & friendly!
The GM Tony Edmisten was so professional & friendly! He led us to his sales team of Dmitri & Hamza & James from finance. The deal was smooth, and they catered to us the way we expected to be dealt with as Genesis customers. We now have our 3rd Genesis, a 2025 GV 80 Coupé all thanks to them! Modern Hyundai of Concord got the job done!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with our team, including Tony, Dmitri, Hamza, and James. Congratulations on your 2025 Genesis GV 80 Coupé! We're glad that Modern Hyundai of Concord was able to cater to your needs as Genesis customers. We appreciate your loyalty and look forward to assisting you again in the future! Sincerely, The Modern Hyundai of Concord Team
Tyler provided great customer service.
Tyler provided great customer service. He was knolwedgeabout about the vehicles and the different models. He took time to answer my questions. I felt that he provided truthful answers and was very engaging with his communication. I appreciated all the staff that I interacted with as they were very professional. I also did not wait hours and hours. I was in and out and appreciated the fact that they valued my time.
Tyler provided great customer service.
Tyler provided great customer service. He was knolwedgeabout about the vehicles and the different models. He took time to answer my questions. I felt that he provided truthful answers and was very engaging with his communication. I appreciated all the staff that I interacted with as they were very professional. I also did not wait hours and hours. I was in and out and appreciated the fact that they valued my time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your wonderful feedback, Givonna! We’re thrilled to hear that Tyler provided you with great customer service and was able to assist you knowledgeably with our vehicles and models. At Modern Hyundai of Concord, we strive to respect our customers' time and provide professional interactions. We appreciate your kind words and hope to see you again soon! Sincerely, The Modern Hyundai of Concord Team