Burns Honda

people are pleasant and accurate in handling my trasaction a a a a a a

We have purchased several cars at Burns Honda over the years… always had a good experience… Lewandy is still learning but was very helpful and a pleasure to work with. Adrian was great with handling the contract and Raji was excellent in explaining every single detail… this is the dealership to go to!!! Thanks again… Mark and Linda

I took my car to burns Honda. I paid and the machine said approved. They didn’t see it in the system and wanted me to swipe again and I said no. It showed approved. They did not see in their system. They asked me to see if I could I could check the bank. I opened up the app and it showed hold which a purchase always says. The advisor took my phone said can I take this back to my mgr to show. I said It clearing said Honda. They asked if the. Could take my phone to show the service manager. Why he couldn’t get up and come over to see it was ridiculous. I was then told to call the bank. I said it said approved on the machine. My bank app showed Honda. I said give me my keys and I was told they couldn’t give me my car. I said you’re going to hold my car. I said I brought this car here. All my service was Done thst was at this dealership. I have had my car since 2020 with a my payments were made. I now own this car. I said I would never return to this dealership. I can’t believe a service manager would hold my car hostage. As I am yelling about the dealership my transaction is seen in the system. I was then told it was approved. I said give me my card and receipt this place and the people is xxxx. I was then asked if I wanted to talk to the service manage. I said no. Now he wants to talk to me. I got my car and called corporate and complained and was told they couldn’t believe it and apologized. I then called then call the dealership and ask to speak to the general manager. I left a message. I then get a call from the advisor. I said Have the Gm call me. The next call is from service manager I said I’ve asked to speak to him 2 times now. I was then transferred to the gm vm. I left a message. He called back and said thus he was sorry and could offer free serve the next time. An oil change Are you kidding mr. I said spit dealership is a piece. He them said I would hate to lose you as a loc customer. Give me a break. You must be stupid. I will never return to this dealership. I blasted them on social media and was told I should have called the police as they wouldn’t give me my car. Every one told me Turnersville is an amazing place and they care. I emailed the better business bureau. I call corporate back the next day and was told everything gets sent to the dealership. I will never buy a Honda again. I should have been given my money back. I can’t believe the feedback

Art Didomenico, our salesperson, was great! The buying process at Burns Honda was great and I was in and out with my new Accord Hybrid Touring in no time! Great experience!

Joseph Nahama was great to work with, explained all of the car's features during the test drive (2026 Passport). Was very helpful and cared about me as the customer. Well done Joey!!!

Joseph Flores, our salesperson, was very friendly and knowledgeable. The vehicle we were interested in wasn't originally on the lot, but he kept us updated as to when it would be expected. We feel he and Honda were very good to deal with.

Mr Wilder was very helpful in my car purchase. Didn’t feel pressured to do anything and worked with my schedule. Got a great deal on a used vehicle

John mckeen did the service on my 2019 CRV. I had a problem with my AC and it was blowing hot air after a repair. He went out of his way to make things right when he didn’t have to. I was unaware of access to a warranty. I can’t say enough good things about John and the Honda team. Great job!

Friendly and Professional. It was a great experience dealing with Brian and the folks who work there.

my experience was not very good. not only was the price inflated I was told I couldnt buy the vehicle without the accesories I didnt want. I want the side step with lights and I didnt want the rails on the roof. So now I have a vehicle I'm not 100% happy with. needs to say I'll never eturn to this dealership.