Reviews
1n 2006 purchased A Burns Honda CRV.
1n 2006 purchased A Burns Honda CRV. Drivin until 2025 with 135,000 original miles. It was time for an upgrade to new technology. With that being said I saw the 2022 CRV EX-L for sale on line at Burnes Honda. Mike Burgo greeted walking us over to his desk. He has very friendly and most informative without making me feel awkward discussing about this vehicle. My husband took a test drive and were overwhelmed with the many features. My 2006 though I loved her, was no match to what this suv offered. Mike explained all in great detail that even I could comprehend. He is truly an asset to your team! We worked out a price and agreed to purchase. 10 stars! The manager came over and helped us even more! Then we met the finance manager who was very informative about all of the details. After driving for a week Burnes Honda made me a very happy customer. The CRV is awesome and tomorrow we will pick up the registration. Thank you Mike for your professional advise, again 10 stars! Respectfully, Margaret (Peggy) Ackerman-
1n 2006 purchased A Burns Honda CRV.
1n 2006 purchased A Burns Honda CRV. Drivin until 2025 with 135,000 original miles. It was time for an upgrade to new technology. With that being said I saw the 2022 CRV EX-L for sale on line at Burnes Honda. Mike Burgo greeted walking us over to his desk. He has very friendly and most informative without making me feel awkward discussing about this vehicle. My husband took a test drive and were overwhelmed with the many features. My 2006 though I loved her, was no match to what this suv offered. Mike explained all in great detail that even I could comprehend. He is truly an asset to your team! We worked out a price and agreed to purchase. 10 stars! The manager came over and helped us even more! Then we met the finance manager who was very informative about all of the details. After driving for a week Burnes Honda made me a very happy customer. The CRV is awesome and tomorrow we will pick up the registration. Thank you Mike for your professional advise, again 10 stars! Respectfully, Margaret (Peggy) Ackerman-
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Burns Honda: Hello.
Burns Honda: Hello. The maintenance work on my 2010 Accord was a big job. Included replace the timing belt, replace the water pump, replace all six spark plugs, lube and oil change with filter, multi-point inspection. Thanks to the maintenance supervisors Rob Regan, Dan Rodriguez, and the Lead Tech Gaby Martinez. Great job !
Burns Honda: Hello.
Burns Honda: Hello. The maintenance work on my 2010 Accord was a big job. Included replace the timing belt, replace the water pump, replace all six spark plugs, lube and oil change with filter, multi-point inspection. Thanks to the maintenance supervisors Rob Regan, Dan Rodriguez, and the Lead Tech Gaby Martinez. Great job !
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Review is correct. R. Hahn
In market to buy a used car.
In market to buy a used car. Worked with salesman Art DiDomenico. He was very professional, informative but not pushy. Answered all of my questions with candor and was very patient with my questions and needs. Upfront with everything and worked with me to find the perfect fit and price. Friendly & positive approach made you want to buy a car from him!
In market to buy a used car.
In market to buy a used car. Worked with salesman Art DiDomenico. He was very professional, informative but not pushy. Answered all of my questions with candor and was very patient with my questions and needs. Upfront with everything and worked with me to find the perfect fit and price. Friendly & positive approach made you want to buy a car from him!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
My service advisor, Carlton Smith was vary nice to work
My service advisor, Carlton Smith was vary nice to work with and professional and the tech, Gaby Martinez performed the scheduled work on my Ridgeline as was needed and also kept my engine clean after the oil was changed.
My service advisor, Carlton Smith was vary nice to work
My service advisor, Carlton Smith was vary nice to work with and professional and the tech, Gaby Martinez performed the scheduled work on my Ridgeline as was needed and also kept my engine clean after the oil was changed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does recommend this dealer
- Came in for service or repair
My 2019 crv was recalled and they fixed it after I got
My 2019 crv was recalled and they fixed it after I got at home , won't start so call towing to private mechanic shop.He said he can't do that job because recall issue. Call towing again to same dealer. Nextday they said battery problem, so went auto zone get new battery installed .Next day shopping at store crv won't start again, Call towing again to this Burns Honda dealer.They said it's my crv problem nothing wrong with recall service what they done. I asked other customerservice person to check one more time what they done. He call me next day and explain they missed the part when they worked recall service. Terrible service and mechanics. I lived this area for 40years . I like to share my story to everyone .
My 2019 crv was recalled and they fixed it after I got
My 2019 crv was recalled and they fixed it after I got at home , won't start so call towing to private mechanic shop.He said he can't do that job because recall issue. Call towing again to same dealer. Nextday they said battery problem, so went auto zone get new battery installed .Next day shopping at store crv won't start again, Call towing again to this Burns Honda dealer.They said it's my crv problem nothing wrong with recall service what they done. I asked other customerservice person to check one more time what they done. He call me next day and explain they missed the part when they worked recall service. Terrible service and mechanics. I lived this area for 40years . I like to share my story to everyone .
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Joe Flores and Naji were really nice.
Joe Flores and Naji were really nice. The finance woman who did the final paperwork to purchase our car could be a little more pleasant and not so short with her answers. The detail department could do much better.
Joe Flores and Naji were really nice.
Joe Flores and Naji were really nice. The finance woman who did the final paperwork to purchase our car could be a little more pleasant and not so short with her answers. The detail department could do much better.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
I just bought a 2026 Honda Civic and I was very pleased
I just bought a 2026 Honda Civic and I was very pleased with the sales staff. I’m very happy with my new car.
I just bought a 2026 Honda Civic and I was very pleased
I just bought a 2026 Honda Civic and I was very pleased with the sales staff. I’m very happy with my new car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good people and great leaders have a responsibility to
Good people and great leaders have a responsibility to protect and protect thanks you all
Good people and great leaders have a responsibility to
Good people and great leaders have a responsibility to protect and protect thanks you all
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I had such a great experience at Burns Honda purchasing
I had such a great experience at Burns Honda purchasing my Civic! Huge shoutout to Nico (and Cress, the manager) for making the process so smooth. Nico was professional, knowledgeable, and actually took the time to listen to what I wanted instead of pushing me toward something else. What impressed me the most was his patience. I came in with my three kids and let’s just say it wasn’t the easiest environment — but he still took the time to walk me through everything calmly and made sure I felt confident in my decision. In a world where it’s hard to find genuine people who put your needs first, Nico stood out. Burns Honda has definitely gained a lifelong client. If you’re in the market for a car, definitely go see Nico!
I had such a great experience at Burns Honda purchasing
I had such a great experience at Burns Honda purchasing my Civic! Huge shoutout to Nico (and Cress, the manager) for making the process so smooth. Nico was professional, knowledgeable, and actually took the time to listen to what I wanted instead of pushing me toward something else. What impressed me the most was his patience. I came in with my three kids and let’s just say it wasn’t the easiest environment — but he still took the time to walk me through everything calmly and made sure I felt confident in my decision. In a world where it’s hard to find genuine people who put your needs first, Nico stood out. Burns Honda has definitely gained a lifelong client. If you’re in the market for a car, definitely go see Nico!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Never wracking yet comfortable experience as it was my
Never wracking yet comfortable experience as it was my first time purchasing. Needed a car mainly to commute to work. Dealership answered all questioned and discussed different options and what fitted best for me.
Never wracking yet comfortable experience as it was my
Never wracking yet comfortable experience as it was my first time purchasing. Needed a car mainly to commute to work. Dealership answered all questioned and discussed different options and what fitted best for me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
