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East Coast Auto Source

(236 reviews)
Visit East Coast Auto Source
Sales hours: 8:00am to 7:00pm
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Sales
Monday 8:00am–7:00pm
Tuesday 8:00am–7:00pm
Wednesday 8:00am–7:00pm
Thursday 8:00am–7:00pm
Friday 8:00am–7:00pm
Saturday 8:00am–1:00pm
Sunday Closed
(540) 707-0055 (540) 707-0055

Reviews

(236 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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They didn’t answer my message or even contacted me!

They didn’t answer my message or even contacted me!! Not sure if that is real

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I offered to make a deal, but he was firm In the price/

I offered to make a deal, but he was firm In the price/ so we could not come an agreement for the sale. I wish we could have made it happen.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Guessing you didn't want my business anyway!

All I wanted to know is if one of you wrecks were still available for sale! It was a pink 4 X 4 jeep. I wanted to pay cash. This was several months ago. You completely ignored me. I was going to try to order several wrecks from you but now I decided to buy from some one else! Do not use my information in any way! Do not give my information away to any other company's! Do not use my information for soliciting of any kind!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
5 people out of 7 found this review helpful. Did you?
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I email them and they never responded back it makes it

I email them and they never responded back it makes it hard to purchase with no communication

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

George was super accommodating to me before, during, and

George was super accommodating to me before, during, and after my time at East Coast Auto. The team is very friendly!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

no one calls back when i try to buy most unusaual same

no one calls back when i try to buy most unusaual same with orher dealers

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Dealer never got back to me about vehicle inquiry if I

Dealer never got back to me about vehicle inquiry if I can I would give them zero stars poor play to do business with!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Do Not Buy a Car From this Junk Yard

False advertise their vehicles. Picture shows a car with damage that still functions (i.e. door opens and operates). I expected a dealership not a junk yard in the woods with pictures of the lake house he built with his customers money. Takes deposits and won’t refund them upon being confronted with his false advertising. Do not buy here. It’s not a dealership. It’s a junk yard. Google the VIN before you buy to see how much ol George paid at auction.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
5 people out of 5 found this review helpful. Did you?
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Not worth the effort.

Never called me back when they said they would. Went on site and they acted like I was intruding. I was glared at and ignored. I guess they didn't really want to sell a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
8 people out of 8 found this review helpful. Did you?
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Did not hear from them about the Honda civic.

Did not hear from them about the Honda civic. Not enough pictures and information on vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.