Reviews
Write a reviewNot recommended.
Submitted online question and no one contacted me back. Waited a week and called and they were not knowledgeable about the import brand. For an import shop, you would think they would know about their automobiles.
- Customer service 2.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Karen & Jim's Mercedes Benz
Paul & Sheila are fantastic to deal with. It says "Good People Deserve Great Deals" on the building, that is how I feel about my purchase. True no pressure, honest, patient, and friendly service. I will likely be buying another vehicle from them very soon.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Put A Smile On My Face After Tragedy
My experience with Montevallo Imports, LLC. was absolutely wonderful. Sheila was a true blessing to me because 2 years ago I was in a life threatening car accident and that moment I thought I couldn't be happy after all I've been through, but Sheila was very patient and diligent with my situation, she and Reggie from Chase Bank helped me get the car of my dreams with a excellent price and financing rate, I have not stop smiling since and I am very proud to say that they are the best ever in dealership and customer service business.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
4 Runner
Found this car on Cars.com I was looking for a car for my soon to be 16 year old son. I found a good looking, used 4 Runner that was within my budget. Sheila Hartline was a pleasure to work with and more than fair on the price. The facilities were clean and well kept. I will definitely return when I need another vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
AMAZING!
I recently purchased a car from this dealer after being referred by my future in-laws who have purchased several cars from here. The owners are so helpful even after you purchase the car! If I have a question I just call and they recommend the best for say getting an alignment done or getting something fixed! They are even willing to help me save a couple extra bucks with getting a second key or getting a leather seat fixed with using their contacts and setting up the appointments for me even! I will definitely continue buying my cars from here simply just because not only do they have great prices that are very accurate with True Market Value, but they also have INCREDIBLE follow-up after you purchase the car! Plus their new facilities are at a great location and easily accessible.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Highly Recommended
The most honest, no pressure, car buying experience I have ever had! They got me a great interest rate. I was given top dollar for my trade-in. I highly recommend them. Thanks Paul and Sheila
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Experience at Montevallo Imports
I was referred by more than one person in my family to Montevallo Imports. Paul and Sheila helped me make a good long term, as well as short term, decision about what car to purchase. They were patient with me throughout the whole process. I was very happy with my purchase and would recommend them to anyone looking for a used car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Montevallo Imports
I was very pleased with my experience at Montevallo Imports. The staff was very helpful and willing to work with me to get the right price. I have been happy with my purchase and would recommend this dealership to anyone looking for a used car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Experience before and after the sell!!
Paul and Sheila helped me find the Altima I was looking for and beat the competition's price as well. They made the entire process a pleasure from start to finish. After taking possession of the vehicle I noticed a small crack on the front bumper and they agreed to fix it after the sell at no charge. Top notch service all the way around at Montevallo Imports! From Montevallo Imports a shake of the hand is all you need!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase