Reviews
Scott was great reviewed my service order with me and my
Scott was great reviewed my service order with me and my vehicle was completed when promised! Will refer a friend and return for future service!
Scott was great reviewed my service order with me and my
Scott was great reviewed my service order with me and my vehicle was completed when promised! Will refer a friend and return for future service!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Extremely helpful.
Extremely helpful. All questions answered and referred to accessory store for additional accessories. Thank you very much and I will be happy to refer friends
Extremely helpful.
Extremely helpful. All questions answered and referred to accessory store for additional accessories. Thank you very much and I will be happy to refer friends
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great experience as always on my new purchase from West
Great experience as always on my new purchase from West Herr. This is the 3rd new vehicle I've purchased from them. The buying process is always a pleasure with them. JJ and Sloan were great to work with. See you on the next one!
Great experience as always on my new purchase from West
Great experience as always on my new purchase from West Herr. This is the 3rd new vehicle I've purchased from them. The buying process is always a pleasure with them. JJ and Sloan were great to work with. See you on the next one!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
West Herr got me out of emergency pickle while in surgery
West Herr got me out of emergency pickle while in surgery recovery. Mustang pulled out of 3 yr storage for needed airbag recall to pass inspection, to renew registration then back into storage for another 2+ yrs. Narrow open window of opportunity to replace airbags to renew reg. All went smoothly. Zero complaints of any kind. Needed extra care w knowledge to perform recall. Normally took car to car shows. Very stress free experience. Highly recommend West Herr. Parts, service, vehicle purchases over years for entire family been fantastic!
West Herr got me out of emergency pickle while in surgery
West Herr got me out of emergency pickle while in surgery recovery. Mustang pulled out of 3 yr storage for needed airbag recall to pass inspection, to renew registration then back into storage for another 2+ yrs. Narrow open window of opportunity to replace airbags to renew reg. All went smoothly. Zero complaints of any kind. Needed extra care w knowledge to perform recall. Normally took car to car shows. Very stress free experience. Highly recommend West Herr. Parts, service, vehicle purchases over years for entire family been fantastic!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Professional as usual.
Professional as usual. Been a customer for many years. I have never had a problem.
Professional as usual.
Professional as usual. Been a customer for many years. I have never had a problem.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Alex was very helpful and super nice.
Alex was very helpful and super nice. Handled everything with extreme care and swiftness. Everyone was very polite and courteous
Alex was very helpful and super nice.
Alex was very helpful and super nice. Handled everything with extreme care and swiftness. Everyone was very polite and courteous
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Bob is honest and dependable-can always count on him!
Bob is honest and dependable-can always count on him! Treats me with respect and my vehicle is always done on time if not early!
Bob is honest and dependable-can always count on him!
Bob is honest and dependable-can always count on him! Treats me with respect and my vehicle is always done on time if not early!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Erica was efficient and a pleasure to buy a new Ford
Erica was efficient and a pleasure to buy a new Ford bronco through her.i highly recommend her.
Erica was efficient and a pleasure to buy a new Ford
Erica was efficient and a pleasure to buy a new Ford bronco through her.i highly recommend her.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Carlos Hernández it’s the sale seller everyones need.
Carlos Hernández it’s the sale seller everyones need.Ecxelent services and profesionalism.he explaind to me every page with so much dedication
Carlos Hernández it’s the sale seller everyones need.
Carlos Hernández it’s the sale seller everyones need.Ecxelent services and profesionalism.he explaind to me every page with so much dedication
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I had a nice smooth transaction when purchasing my newer
I had a nice smooth transaction when purchasing my newer car at West Herr Ford of Amherst NY. JJ Alquist and Sloan Mackin ,went out of the way to make the transaction fair for everyone involved. Thank you , Neal
I had a nice smooth transaction when purchasing my newer
I had a nice smooth transaction when purchasing my newer car at West Herr Ford of Amherst NY. JJ Alquist and Sloan Mackin ,went out of the way to make the transaction fair for everyone involved. Thank you , Neal
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase