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West Herr Ford of Amherst

(815 reviews)

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(815 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of West Herr Ford of Amherst from DealerRater.

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Thank you to the service team Christopher, Brandon and

Thank you to the service team Christopher, Brandon and Gail… great experience with my Bronco !

Thank you to the service team Christopher, Brandon and

Thank you to the service team Christopher, Brandon and Gail… great experience with my Bronco !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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I had a leak after my oil change and they took great care

I had a leak after my oil change and they took great care of fixing the problem.Also they filled my tank up with gas!They stand behind what they do and took care of my truck wright away.Great job

I had a leak after my oil change and they took great care

I had a leak after my oil change and they took great care of fixing the problem.Also they filled my tank up with gas!They stand behind what they do and took care of my truck wright away.Great job

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Danyar was an amazing salesman to work with from the

Danyar was an amazing salesman to work with from the minute that I walked into the dealership all the way until I left with a new F150. The team at West Herr made the entire process easy and worked beyond what I asked for to secure the best financing in town for my purchase. Thanks again Danyar and West Herr!

Danyar was an amazing salesman to work with from the

Danyar was an amazing salesman to work with from the minute that I walked into the dealership all the way until I left with a new F150. The team at West Herr made the entire process easy and worked beyond what I asked for to secure the best financing in town for my purchase. Thanks again Danyar and West Herr!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Service was great had my vehicle in for oil change and

Service was great had my vehicle in for oil change and tire rotation, belts and hoses checked.

Service was great had my vehicle in for oil change and

Service was great had my vehicle in for oil change and tire rotation, belts and hoses checked.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Very Happy w West Herr.

Very Happy w West Herr. Went above and beyond to get me into a great truck. My salesman Eric was awesome got me in and out. Best car buying experience. Highly recommend.

Very Happy w West Herr.

Very Happy w West Herr. Went above and beyond to get me into a great truck. My salesman Eric was awesome got me in and out. Best car buying experience. Highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I had a great experience buying a new car from Amherst

I had a great experience buying a new car from Amherst Ford. Everyone from the dealership was great. My salesperson Jamie was easy to work with and very knowledgeable. I will definitely come back the next time I’m looking to buy another vehicle.

I had a great experience buying a new car from Amherst

I had a great experience buying a new car from Amherst Ford. Everyone from the dealership was great. My salesperson Jamie was easy to work with and very knowledgeable. I will definitely come back the next time I’m looking to buy another vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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All though it took time for my parts to come in but the

All though it took time for my parts to come in but the service was great thank you.

All though it took time for my parts to come in but the

All though it took time for my parts to come in but the service was great thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Thank you Gail for all your help getting my Truck

Thank you Gail for all your help getting my Truck serviced by the Mobile Unit! 5 ***** Lou D.

Thank you Gail for all your help getting my Truck

Thank you Gail for all your help getting my Truck serviced by the Mobile Unit! 5 ***** Lou D.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Scott was great reviewed my service order with me and my

Scott was great reviewed my service order with me and my vehicle was completed when promised! Will refer a friend and return for future service!

Scott was great reviewed my service order with me and my

Scott was great reviewed my service order with me and my vehicle was completed when promised! Will refer a friend and return for future service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Extremely helpful.

Extremely helpful. All questions answered and referred to accessory store for additional accessories. Thank you very much and I will be happy to refer friends

Extremely helpful.

Extremely helpful. All questions answered and referred to accessory store for additional accessories. Thank you very much and I will be happy to refer friends

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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