Carl Swope Toyota

I purchased my new 2019 4Runner here in April from Chuck McIntyre. Chuck has been working there for quite a few years now. I bought my 2006 Tacoma from him. Chuck is a caring, personable fellow who is an actual enthusiast for Toyota vehicles. I've kept in touch with Chuck over the years. And as I approached buying another Toyota, he was there, ready to show me any vehicle that had my interest. After I decided on a new 4Runner, I then narrowed it down to a specific trim, color, and options. Chuck went to their inventory manager, Donna Hood, to see what was in the region. There was one at a distance. So Donna planned to isolate one for me coming from Japan. However, I really didn't want to wait that long, so I asked if they could do a dealer trade to get the one already in the region. After coming to an agreed dealer trade, my 4Runner arrived at Swope Toyota. I went there after work to pick it up, but first to do a test drive to make sure everything was good. Unfortunately, as I drove it up to highway speeds, I noted a wobble/shimmy in the steering at about 55-65MPH. I called Chuck and told him. He said they'll make it right. So Chuck told Cole Miller, the service manager, what was going on. Cole figured it was the Dunlop tires on the 4Runner, as he had seen this before. The next day, they isolated it to the tires and Chuck let me know they were going to go ahead and replace all 4 tires at their cost (as Toyota corporate tells them to take it up with Dunlop.) I asked that since they are replacing them, if they would use the Michelin Defender LTX specifically, and I would cover the cost difference. Not only did the put on the tires I preferred, they took care of the total cost. The 4Runner is nice and smooth on the road now. The paperwork was a breeze. Chuck McIntyre brought me to Mary Thompson, the F&I manager. Mary remembered me from when I bought the 2006 Tacoma. She had everything ready and we had the papers done in a snap. In the end I bought the vehicle I wanted at a good price. From a dealership with plenty of good folks working there! Thanks again to Chuck, Donna, Cole, and Mary.

Great service from our salesman Jeremy Harris and from Mary who did all our paperwork ! We are a Toyota Family! Thanks for the wonderful experience!

Lee Legaspi is an excellent specialist. He made sure I understood everything. I would recommend him highly to anybody that wants to buy a car. Mary Ellen Thompson in finance was vey helpful in making sure I got the best interest rate. While I was waiting for my car I had a vey good conversation with Lacey Klink. My buying experience was not stressful Lee made sure I was comfortable. Overall I highly recommend Swope Toyota. This was my first time buying from them. My sister has bought 2 vehicles from this dealership and my brother one. I really like my 2019 RAV4.

I recently bought my second new Rav4 from Swope Toyota in over 4 years. Love the service and the quality of my vehicles. I’ll probably be back in the next 4-5 years!

My experience buying this car was nothing short of professional yet enjoyable. Customer service was awesome. I was on a time crunch to buy and everything was ready for me when I came in to purchase my 2019 Toyota Corolla LE. I will refer this dealership to anyone I know.

Lee worked hard to make sure I was satisfied. I drove from Bowling Green to buy my Highlander and would recommend him to anyone! I appreciate his kindness. Thanks Swope Toyota!

Chuck was amazing!! He made our buying experience super easy and painless. I would definitely recommend using him as your sales person!! Keith was also excellent! He made all the paperwork and finance easy! Great place to purchase a vehicle!!

I recently purchased a used vehicle from Swope Toyota. Our sales person, Gary Allen, and Keith Hodges that handled the finances were both professional and friendly! The transaction was fast and stress free. This is the second vehicle I have bought from the Swope family of dealerships and I would highly recommend them if you are looking for a new or used vehicle. They went out of their way to make sure we were completely satisfied.

Very good buying experience. The sales man was very helpful. They have a great sales staff and everyone was friendly. I would highly recommend Swope Toyota

The GM called and apologized for my experience here. She was extremely nice and honestly, had she been there that day, would have resolved the issues I had with the salesman.