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Awesome Service Experience
My service advisor Eli always makes sure he listens to my issue, provides me with quality estimates and service repair plan, and a loaner vehicle as well if needed due to service duration!
Very friendly staff and nice atmosphere. They take very good care of my car and will give you a loaner if needed. I highly recommend them.
Honest folks work here
I recently purchased a fog lamp for my 2015 Infiniti QX80 that was an out of the box failure. I contacted Ms. Jackie Cregger for help on a solution. Ms. Cregger worked diligently with the local Infiniti dealership to try to get my part covered with them but did not have any success. After the manager Jermaine stepped in, I was refunded my money in full by Modern because the local dealearship repaired the issue and charged me for the purchase of a new fog lamp. Modern is a great fair and honest place to purchase parts. Jermaine is a great asset to the company. Thank you Ms. Cregger and Jermaine.
We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Modern INFINITI of Winston Salem Team
Fantastic car buying experience
Josh York was excellent to work with, very knowledgeable and professional. Easiest car buying experience ever! Highly recommend Josh and Modern Infinity of Winston Salem.
Hello Holly, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Josh was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Regards, Modern INFINITI of Winston Salem Team
Dealership was very willing to work a deal that was suitable for us . I have bought many cars over the years probably the best And easiest deal I’ve ever done.
Hunter, thank you for reaching out! Reviews like these mean the world to us and I will be sure to relay to the team. Take care and have a great day. Best, Modern INFINITI of Winston Salem Team
Josh is the best salesman of Modern Infiniti
I have brought my third car from Modern Infiniti of Winston Salem. All three times I have experienced the best customer service. My sales rep Josh is one of the best. The patienceA and understand Ing can’t be match anywhere else. Thank you Infiniti for helping me to make one of my dreams come true.
Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Congratulations on the new car! Modern INFINITI of Winston Salem Team
Interested in a used Lexus I saw online.
I couldn't be happier! Cameron and his staff made this a very pleasant buying experience. I was given a fair price for my trade and they made all of the necessary repairs to the car I purchased. I am a very satisfied customer. I would certainly consider buying from this dealer again.
Thank you so much for taking the time to share your feedback with us, Cameron! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best regards, The Modern INFINITI of Winston Salem Team
Excellent Service Department
Easy to schedule a time that was convenient for me. Drop off and pick up was easy. Care to take precautions during this odd time.
We're excited to hear that our team took care of you and that everything went very smoothly. We hope to work with you again in the future. Modern INFINITI of Winston Salem Team
The staff is knowledgeable and very helpful. We went in for tire purchase and were shown the correct tires and not gouged. The correct maintenance was briefed for the vehicle.
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care, The Modern INFINITI of Winston Salem Team
Service is exceptional
Very professional staff. Very knowledgeable and courteous.The employees are always checking with customers to make sure their needs are being met; such as refreshments or whatever they may need.
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Modern INFINITI of Winston Salem Team