Dealer on Cars.com since April 2009
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|Tue||8:00 AM - 8:00 PM|
|Wed||8:00 AM - 8:00 PM|
|Thu||8:00 AM - 8:00 PM|
|Fri||8:00 AM - 6:00 PM|
|Sat||8:00 AM - 5:00 PM|
|Mon||7:00 AM - 6:00 PM|
|Tue||7:00 AM - 6:00 PM|
|Wed||7:00 AM - 8:00 PM|
|Thu||7:00 AM - 6:00 PM|
|Fri||7:00 AM - 6:00 PM|
|Sat||8:00 AM - 5:00 PM|
Found a car I liked on cars.com. We negotiated by text and email. We each gave a little. I flew in to pick up the car. It was as represented in th...e pictures. Buying and processing of purchasing was quick and smooth. Bergstrom is a big dealership so I felt comfortable doing business with them. There is no reason for them not to take care of their customers. I would buy from them again. Gail Dix did a great job as my contact.
My husband and I were shopping for a different vechicle. We were not set on a make at this point. We drove a new Altima at Bergstrom. We were clear... that our intention was to see if we're interested in the Altima and would go from there. We were pressured that if we opened the door the deal was gone. AND two different offers were given in the same breath. We were treated extremely rudely. When I said ,"I don't like this pressure." The response was, "You're putting pressure on yourself". Unreal. Even the surrounding staff looked shocked. There were many disrespectful comments. Vladimir caused us to walk and we bought a car elsewhere. I've heard great things about Bergstrom but our experience was horrific.
Went shopping for a new car for my wife Kathy. We liked Bergstroms service on our Vibe that Kathy had done several times. We started looking online at... Cars.com, and found a Subaru we liked at Bergstrom in Oshkosh. About a week later we drove to Oshkosh to look around on a saturday. We wanted a 5door (hatchback) 4wheel drive, and a sunroof. Started looking around, and we met Jonathan, a younger guy salesman. He wasn't pushy, he just introduced himself, and asked if he could help us with anything. We told him what we were interested in, and he made arrangements for us to test drive some cars. We found the Subaru impreza sport we were looking at online, and drove that one first. We really liked that one. Then we drove a nice Subaru crosstrek which is basically a taller impreza, and it sort of reminded us of our Vibe. We then drove a Subaru outback which we really liked also, and they were really dealing on the outbacks. Because it was to be Kathy's car, and my F-150 takes up one side of our garage, we had to consider size and space. We did some wheeling and dealing, traded in our Vibe, which was a great reliable car, looked at numbers, re-examined the red Impreza 5-door sport,( that was loaded, had a moonroof, and 12 miles on it), we bought the impreza. If we only needed one car we probably would have bought an Outback, which was loaded, and a beautiful car also. Everyone at Bergstrom Subaru was great, from Jonathan our sales guy, the managers that worked on the numbers for us, and the finance guy that was easy to work with. The facility was clean, roomy, the offices were nice, and the waiting area had free beverages and snacks, comfortable furniture, nice layout. The Impreza sport 5 door is an awesome looking car, and for its size comfortably seats 4 adults, which we did, as we drove around this weekend with my parents, on a short shopping trip. It rides comfortably over bumpy streets, and handles like a sports car with its quick steering. It has plenty of power with the 4 cylinder 2.0 engine, and still gets great fuel mileage. The CVT automatic is awesome and smooth operating. With all the safety features, digital touch srceens, and the re-design on this model, we should be happy with this car for a long time. Kathy is thrilled with her new baby, and she even lets me drive it sometimes. Thanks Bergstrom Subaru.
441 lifetime reviews of the Service Department.
Eric Moore was very informative and courtious. The work on my CRV was completed before the time given and my vehicle was cleaner than when I dropped ...it off!
Steve greeted me as I drove in for service. He was very professional and friendly. He came and told me that my car would be ready soon and walked me... to my car before saying goodby. I also enjoyed reading while waiting in your very nice lounge area enjoying coffee and cookies.