Bergstrom Imports of Oshkosh Hours
At Bergstrom Automotive, we strive to be the recognized leader of guest service through our commitment to treat everyone
like family. You deserve complete peace of mind when it comes to owning your vehicle, regardless of whether it is new or pre-owned. We pledge to provide the finest personal service and facilities for our guests. As Wisconsin?s #1 Automotive Retailer, we support communities throughout the state with 25 Bergstrom locations, representing more than 35 brands. Every pre-owned vehicle we sell goes through an extensive certification process. We are committed to making sure you will be treated as one of the Bergstrom family.
"Where you get a great deal more!"
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WARNING! This dealer is/was selling Certified vehicles that do NOT meet the manufacturer's certification criteria. Instead of making the required... repairs in order to meet the criteria, we were pushed into another vehicle. This is completely unacceptable. I filed a complaint with the manufacturer regarding the vehicles this dealership was selling, and then was contacted by the dealer to try to get us to retract our complaint, because they were afraid of being audited. They take NO responsibility for the vehicles they sell. This is a huge dealer group, but we will NEVER buy another vehicle from Bergstrom.
Thanks for the feedback and sorry for the poor experience. These types of allegations obviously get our attention. We have a proud team who does thing...s the right (and legal) way. We'd love to learn more. Shoot us a message (email@example.com).
Saw a few vehicles online I liked but were not on lot. Did see similar Titan and submitted Credit App. Never called me or emailed me. Did not return calls... to find out the status. Still nothing over 2 weeks later. Worst part was I was pre-apprroved thru my credit union but wanted loan comparison
Thanks for the feedback. Sorry for the poor experience.
Found a car I liked on cars.com. We negotiated by text and email. We each gave a little. I flew in to pick up the car. It was as represented in the... pictures. Buying and processing of purchasing was quick and smooth. Bergstrom is a big dealership so I felt comfortable doing business with them. There is no reason for them not to take care of their customers. I would buy from them again. Gail Dix did a great job as my contact.
Jason Inda was extremely helpful in buying a used car, took the time to showed me how to use all the features. Also followed up to see if everything was... ok. So I would highly recommend seeing him for buying a car. The only complaint was the buying process took along time.
Thanks for the business! You're in good hands with Jason!
Summary: Bergstrom Imports of Oshkosh is a bait and switch operation. Details: Called about a 2018 Toyota Highlander listed on both Car Gurus and the... Bergstrom Imports of Oshkosh website. The availability & price listed were confirmed by a Bergstrom sales person named Terry. When I asked about making a deposit on the vehicle, she suddenly needed to double check with her manager. Then she went on to tell a story about one of their vehicles being priced too low by accident and that another couple was already buying this car.
Looking for used car no pressure Turk new just what we needed and we bought a vehicle in Oshkosh at used lot best no pressure place¿ Thanks Turk/Carey... Steve/Nancy
My husband and I were shopping for a different vechicle. We were not set on a make at this point. We drove a new Altima at Bergstrom. We were clear... that our intention was to see if we're interested in the Altima and would go from there. We were pressured that if we opened the door the deal was gone. AND two different offers were given in the same breath. We were treated extremely rudely. When I said ,"I don't like this pressure." The response was, "You're putting pressure on yourself". Unreal. Even the surrounding staff looked shocked. There were many disrespectful comments. Vladimir caused us to walk and we bought a car elsewhere. I've heard great things about Bergstrom but our experience was horrific.
Went shopping for a new car for my wife Kathy. We liked Bergstroms service on our Vibe that Kathy had done several times. We started looking online at... Cars.com, and found a Subaru we liked at Bergstrom in Oshkosh. About a week later we drove to Oshkosh to look around on a saturday. We wanted a 5door (hatchback) 4wheel drive, and a sunroof. Started looking around, and we met Jonathan, a younger guy salesman. He wasn't pushy, he just introduced himself, and asked if he could help us with anything. We told him what we were interested in, and he made arrangements for us to test drive some cars. We found the Subaru impreza sport we were looking at online, and drove that one first. We really liked that one. Then we drove a nice Subaru crosstrek which is basically a taller impreza, and it sort of reminded us of our Vibe. We then drove a Subaru outback which we really liked also, and they were really dealing on the outbacks. Because it was to be Kathy's car, and my F-150 takes up one side of our garage, we had to consider size and space. We did some wheeling and dealing, traded in our Vibe, which was a great reliable car, looked at numbers, re-examined the red Impreza 5-door sport,( that was loaded, had a moonroof, and 12 miles on it), we bought the impreza. If we only needed one car we probably would have bought an Outback, which was loaded, and a beautiful car also. Everyone at Bergstrom Subaru was great, from Jonathan our sales guy, the managers that worked on the numbers for us, and the finance guy that was easy to work with. The facility was clean, roomy, the offices were nice, and the waiting area had free beverages and snacks, comfortable furniture, nice layout. The Impreza sport 5 door is an awesome looking car, and for its size comfortably seats 4 adults, which we did, as we drove around this weekend with my parents, on a short shopping trip. It rides comfortably over bumpy streets, and handles like a sports car with its quick steering. It has plenty of power with the 4 cylinder 2.0 engine, and still gets great fuel mileage. The CVT automatic is awesome and smooth operating. With all the safety features, digital touch srceens, and the re-design on this model, we should be happy with this car for a long time. Kathy is thrilled with her new baby, and she even lets me drive it sometimes. Thanks Bergstrom Subaru.
Vehicles priced way over book value, hard to make a deal, would not budge off of the price!! Just got up and walked!
I am looking for a car for my son who gets his license soon. Saw a car I liked at this dealership so made arrangements to drive it. The sales person... went along with me and told me exactly where to go. I didn't like that. I would have preferred to take the car out on my on. Then when I got back the sales person started writing things up like I was going to buy the car right then and there. I felt pressured. I have bought lots of cars. I have dealt with this in the past but more recently it seems most dealerships have gotten away from that. I can deal with it. I might still buy a car there if it's what I want and I can get my price.