Reviews
Write a reviewRepair after radiator hit by a deer
After I hit a deer on the interstate at midnight I had my car (eventually) towed to Independent Auto. Tom and Rick suffered through a month of delays in shipment of parts. After winning a battle with my insurance company, which wanted to declare the car totaled, they managed to repair my car. No other shop in this area could have done this.
Repair after radiator hit by a deer
After I hit a deer on the interstate at midnight I had my car (eventually) towed to Independent Auto. Tom and Rick suffered through a month of delays in shipment of parts. After winning a battle with my insurance company, which wanted to declare the car totaled, they managed to repair my car. No other shop in this area could have done this.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great experience
I worked with Peter. He was fantastic. Great customer service. He went out of his way to help. I am very pleased and will be referring anyone looking for a vehicle or repairs. I had a bad experience at another company before this and he was a breath of fresh air. Very accommodating and helpful.
Great experience
I worked with Peter. He was fantastic. Great customer service. He went out of his way to help. I am very pleased and will be referring anyone looking for a vehicle or repairs. I had a bad experience at another company before this and he was a breath of fresh air. Very accommodating and helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
great car
Great one stop shop I had the pleasure of receiving excellent service Keep up the great job we will be back for sure and im sending my sister
great car
Great one stop shop I had the pleasure of receiving excellent service Keep up the great job we will be back for sure and im sending my sister
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
2008 Honda CR V EXL
You just wouldn't find a better salesman! One can tell that Peter (salesman) loves what he does because it shows in his character in everyway. He went above and beyond for me. He actually stayed late on Labor Day holiday weekend when he had plans. Yes, he is the best! Thank you Peter. Love my new car. ALSO would like to acknowledge his workers. Very professional and nice people.
2008 Honda CR V EXL
You just wouldn't find a better salesman! One can tell that Peter (salesman) loves what he does because it shows in his character in everyway. He went above and beyond for me. He actually stayed late on Labor Day holiday weekend when he had plans. Yes, he is the best! Thank you Peter. Love my new car. ALSO would like to acknowledge his workers. Very professional and nice people.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Stand up Buisness
Independent auto is a great place to buy a car great quality of cars at good prices Peter the owner is awesome he made the car buying experience quick n easy so if you want a new car go check out independent auto in Central Falls
Stand up Buisness
Independent auto is a great place to buy a car great quality of cars at good prices Peter the owner is awesome he made the car buying experience quick n easy so if you want a new car go check out independent auto in Central Falls
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
2012 Jeep Liberty
Im a Massachusetts resident, but I just recently bought a Jeep Liberty from Independent Auto. I could not have been more pleased with the experience. The Jeep was in great shape both interior and exterior and though I’ve only had it a few weeks I’ve had no issues so far. The price was very reasonable and there was no hassle. Peter the sales manager was great, he was very friendly and knowledgeable. He walked me through everything that needed to happen to get the car all set up in MA and made sure it was taken care of. Overall he was a pleasure to work with and I would recommend Independent Auto to anyone looking into buying a car there!
2012 Jeep Liberty
Im a Massachusetts resident, but I just recently bought a Jeep Liberty from Independent Auto. I could not have been more pleased with the experience. The Jeep was in great shape both interior and exterior and though I’ve only had it a few weeks I’ve had no issues so far. The price was very reasonable and there was no hassle. Peter the sales manager was great, he was very friendly and knowledgeable. He walked me through everything that needed to happen to get the car all set up in MA and made sure it was taken care of. Overall he was a pleasure to work with and I would recommend Independent Auto to anyone looking into buying a car there!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I'd buy another one here
In October of 2018, I went to Independent Auto Sales. I saw a Hyundai Genesis I wanted. I purchased it. It began having a couple of problems. One by one , the problems were solved. It was an entailed process, however Independent really did good work. Hats off to Peter the sales manager. He went above and beyond even after hours to help me when I was having problems. He also got me financing. Hats off to Rick the general manager for following through on all his promises. Hats off to Ron the mechanic in the shop who did yeoman's work. I will be having my car serviced independent when there's a problem. Hats off to Gilberto the detailer. He made the car look brand-new when I picked it up. Red in the auto body shop does incredible work. If I need any work done or any touch-ups I will be taking it to Standard Auto Body, which is right across the street and owned by the same person. I picked the car up yesterday, hopefully it is all set. Thank you independent I will purchase another car from you
I'd buy another one here
In October of 2018, I went to Independent Auto Sales. I saw a Hyundai Genesis I wanted. I purchased it. It began having a couple of problems. One by one , the problems were solved. It was an entailed process, however Independent really did good work. Hats off to Peter the sales manager. He went above and beyond even after hours to help me when I was having problems. He also got me financing. Hats off to Rick the general manager for following through on all his promises. Hats off to Ron the mechanic in the shop who did yeoman's work. I will be having my car serviced independent when there's a problem. Hats off to Gilberto the detailer. He made the car look brand-new when I picked it up. Red in the auto body shop does incredible work. If I need any work done or any touch-ups I will be taking it to Standard Auto Body, which is right across the street and owned by the same person. I picked the car up yesterday, hopefully it is all set. Thank you independent I will purchase another car from you
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so very much for your kind words. It was absolute pleasure to serving you, and I'm sorry it took a while to take care of all problems, but it was a process which required some time. The most important is that you're happy owner of a beautiful car. Thank you for your patience and understanding. Welcome to the Independent Family.
Excellent used car dealer!
Peter in sales was a pleasure to work with. I have been looking for a particular make, model, and year for about three months. I drove down from Foxborough to Pawtucket to see this vehicle and Peter was just as nice (and funny!) in person as he had been on the phone. He made the whole process very easy, no pressure, and was true to his word. I got a good car with low miles at a great price and I definitely will tell my friends to check this place out! Thanks Peter!!!
Excellent used car dealer!
Peter in sales was a pleasure to work with. I have been looking for a particular make, model, and year for about three months. I drove down from Foxborough to Pawtucket to see this vehicle and Peter was just as nice (and funny!) in person as he had been on the phone. He made the whole process very easy, no pressure, and was true to his word. I got a good car with low miles at a great price and I definitely will tell my friends to check this place out! Thanks Peter!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Honest & Professional - Thank you for our new car!
Peter the Sales Manager was excellent. Upfront and honest. We felt very comfortable purchasing our vehicle from him. Prices were below book value and offers an extended warranty. Thank you - Mike L.
Honest & Professional - Thank you for our new car!
Peter the Sales Manager was excellent. Upfront and honest. We felt very comfortable purchasing our vehicle from him. Prices were below book value and offers an extended warranty. Thank you - Mike L.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
excellent buying experience
i was in search of a vehicle for my son, just to take him from point a to b without breaking the bank. fortunately, i came across one at independent auto sales through cars.com. the dealership?s appearance may not stand out, but the customer service was fantastic. i really would like to thank peter for making my car buying super easy. he was very knowledgeable and answered all my questions regarding safety. it was also really nice talking to him about raising boys, as he has two of them. i would recommend this dealership to anyone looking for a great deal.
excellent buying experience
i was in search of a vehicle for my son, just to take him from point a to b without breaking the bank. fortunately, i came across one at independent auto sales through cars.com. the dealership?s appearance may not stand out, but the customer service was fantastic. i really would like to thank peter for making my car buying super easy. he was very knowledgeable and answered all my questions regarding safety. it was also really nice talking to him about raising boys, as he has two of them. i would recommend this dealership to anyone looking for a great deal.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase