Reviews
Write a reviewSkip this place
The inventory on their site, and hence cars.Com is many months old, but they leave it to get you into the dealership, then try to sell you another car entirely. I called at 10 a.M. To ask if an Audi was still available, they said yes. At 11 a.M. It was nowhere to be found and the same guy said it was "just sold". Sorry, but if it was sold in that hour, it would still be sitting on their lot. Months later it's still listed, and the BMW they tried to sell me on the spot (for thousands more than market value) has never been listed. I'm wondering how many years their listed inventory has been stale. Garbage dealership, save your time and look elsewhere.
Skip this place
The inventory on their site, and hence cars.Com is many months old, but they leave it to get you into the dealership, then try to sell you another car entirely. I called at 10 a.M. To ask if an Audi was still available, they said yes. At 11 a.M. It was nowhere to be found and the same guy said it was "just sold". Sorry, but if it was sold in that hour, it would still be sitting on their lot. Months later it's still listed, and the BMW they tried to sell me on the spot (for thousands more than market value) has never been listed. I'm wondering how many years their listed inventory has been stale. Garbage dealership, save your time and look elsewhere.
- Customer service —
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hidden fees
They have advertising prices.They want you to finance with a markup on your APR%.Ask over the phone before you go there about dealer FEES.!!CALL THEM FIRST
Hidden fees
They have advertising prices.They want you to finance with a markup on your APR%.Ask over the phone before you go there about dealer FEES.!!CALL THEM FIRST
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hello Alex, we do our best to be transparent about any fees involved with financing. Our apologies for the confusion.
Highly recommended
Truly a professional and personal experience. Was blown away by amount of insight into search for used vehicle. Can't thank them enough for all dealing from search, to purchase to routine maintenance. Highly recommended and will be repeat customer
Highly recommended
Truly a professional and personal experience. Was blown away by amount of insight into search for used vehicle. Can't thank them enough for all dealing from search, to purchase to routine maintenance. Highly recommended and will be repeat customer
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your review, Brian!
Great service!
Exclusive Motor Sports is the best! This is my 2nd purchase from this dealership and both times I couldn?t be happier. I would not go anywhere else to purchase or to get my car serviced. Saeed is professional, honest and makes you feel at ease through whole process!!
Great service!
Exclusive Motor Sports is the best! This is my 2nd purchase from this dealership and both times I couldn?t be happier. I would not go anywhere else to purchase or to get my car serviced. Saeed is professional, honest and makes you feel at ease through whole process!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the great review, Nicole!
Stay away !! Be very careful when you sing!
Stay away from this place !! They advertise one price and hit you with hidden fees that they dont like to talk about be very carefull they would be your best friend to make the sale ;)
Stay away !! Be very careful when you sing!
Stay away from this place !! They advertise one price and hit you with hidden fees that they dont like to talk about be very carefull they would be your best friend to make the sale ;)
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Javier, we do our best to be transparent about any fees involved with purchasing. Sorry for the confusion.
Amazing Car Buying Experience!
Ed and the rest of the staff at Exclusive were great! They were easy to work with and gave me a great deal on my trade in and the vehicle that I bought. Best prices around for high end cars. I will definitely tell all my friends about them.
Amazing Car Buying Experience!
Ed and the rest of the staff at Exclusive were great! They were easy to work with and gave me a great deal on my trade in and the vehicle that I bought. Best prices around for high end cars. I will definitely tell all my friends about them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Alan, thank you for the review and recommending us to your friends! Glad we were able to help with your trade-in.
Highly recommend
Just bought a car from there yesterday all the sales men were very friendly and acomadating. They kept there word on holding a car for me buying the car was very quick would definitely buy another from them
Highly recommend
Just bought a car from there yesterday all the sales men were very friendly and acomadating. They kept there word on holding a car for me buying the car was very quick would definitely buy another from them
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the review, Ava! We always go above and beyond for our customers.
$250 to change a battery
$250 to change a battery. $100 diagnostic fee and 2 men to figure it out. Really? ?
$250 to change a battery
$250 to change a battery. $100 diagnostic fee and 2 men to figure it out. Really? ?
- Customer service 2.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Jennifer, we are sorry you had an issue with the price of service on your car. We only use genuine parts and hire top notch mechanics who can service complicated high-end systems, which in turn costs more.
THE BEST EXPERIANCE IVE EVER HAD BUYING A CAR!!
I MEAN WOW.... IF YOUR LOOKING FOR A USED CAR AND YOU NEED RELIABLE AND AMAZING QUICK SERVICE THIS IS THE PLACE FOR YOU. NOT ONLY DID I FIND THE PERFECT CAR BUT I ALSO FOUND MANY IN MY PRICE RANGE.THE ATMOSPHERE IS AMAZING AND THE PEOPLE ARE GREAT I REALLY COULDNT HAVE ASKED FOR A BETTER PLACE TO BUY MY CAR!!! I RECOMMEND THIS PLACE TO EVERYONE!!
THE BEST EXPERIANCE IVE EVER HAD BUYING A CAR!!
I MEAN WOW.... IF YOUR LOOKING FOR A USED CAR AND YOU NEED RELIABLE AND AMAZING QUICK SERVICE THIS IS THE PLACE FOR YOU. NOT ONLY DID I FIND THE PERFECT CAR BUT I ALSO FOUND MANY IN MY PRICE RANGE.THE ATMOSPHERE IS AMAZING AND THE PEOPLE ARE GREAT I REALLY COULDNT HAVE ASKED FOR A BETTER PLACE TO BUY MY CAR!!! I RECOMMEND THIS PLACE TO EVERYONE!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your review, Rija! So happy you found the car of your dreams with us!
Beautiful place, Terrible customer service
Your cars are so beautiful and your place is amazing! Too bad that your customer service stinks and you are rude. It's like you don't even want to sell any cars. Or maybe it was just me that you singled out. Must be, because you'd have been closed if you treated everyone this way. Also, if you are a potential customer and don't have a dealer's license, do not bother coming in to this place.The customer service person there said "We only serve dealers, all prices are wholesale prices." The best reviews are honest ones.
Beautiful place, Terrible customer service
Your cars are so beautiful and your place is amazing! Too bad that your customer service stinks and you are rude. It's like you don't even want to sell any cars. Or maybe it was just me that you singled out. Must be, because you'd have been closed if you treated everyone this way. Also, if you are a potential customer and don't have a dealer's license, do not bother coming in to this place.The customer service person there said "We only serve dealers, all prices are wholesale prices." The best reviews are honest ones.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hello Sara, I'm sorry to hear that you had this experience. The person you spoke with must have been mistaken, as you do not have to be a dealer to purchase a car from us.