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Boardwalk Volkswagen Lotus

(236 reviews)
Visit Boardwalk Volkswagen Lotus
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday 11:00am–6:00pm Closed
New (866) 414-9785 (866) 414-9785
Used (650) 239-4836 (650) 239-4836
Service (650) 239-4838 (650) 239-4838

Reviews

(236 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Boardwalk Volkswagen Lotus from DealerRater.

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recent buy of a Chevy Volt

The process was smooth and easy. I was treated well and well instructed re the nuances of my new vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Solid Service - except front license plate

All was good! Solid communication and timing for oil change. Vehicle was also returned w a clean exterior. Only complaint is how the front license plate on the vehicle was returned. We have elongated screws holding the front plate in AND seems that they were tampered with (either pulled/bend/or tried to be removed). The front plate was bend and the screws were lose. Unfortunate...considering it's a novelty plate that is important to us. I'm 100% confident going in that the front plate was in working and perfect condition. I checked myself.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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boardwalk chevrolet

This was best and easiest car buying experience I have had. I was referred to the sales group through my relationship with the service manager of another marque in the dealership group. The entire sales team was friendly, knowledgeable and made the entire process quick and painless. I was very pleased with the pricing, as they were very quick to explain the various rebates and adjustments. the entire process took less than an hour and felt more like a visit with friends than an onerous chore. I have purchased cars from numerous high end brands and this was by far the best sales experience I have had. I would give Boardwalk an unqualified endorsement and would quickly recommend them to a anyone in the market for a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience buying a Bolt

Knowledgeable staff answered all of my questions and helped me quickly get the car I wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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50th Aniv Camaro

Excellent service and professionals from Sales to Finance dept

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Good to go

Salesman was professional. They went out of the way trying to find perfect vehicle for me on the lot. There was no pushing this and they let me take my time on deciding what I want to do. I am truly happy with my decision of buying a vehicle to them .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Silverado

Oliver was great and found the truck I was looking for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Truck Purchase

Had A great experience purchasing a new truck especially with Oliver and who helped us throughout the process.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Service on my 2013 Cadillac XTS

Vehicle was in for a beauty treatment and a 55000 mile checkup. Took it in the afternoon before my appointment and got it back the next morning. My last visit was October 2016 and this one was April 2017. The labor price went up $25.00.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Fantastic service from Dean Peters!

I've started thinking about getting a Volt last August - Dean took me for a test drive and I fell in love with the car. The timing, however, was just not right as we still had a year to go on our current lease. Dean kept in contact with me, without being a pushy salesman! He called us towards the end of March to tell us about the deal being offered on the Volts - I am all about numbers - and Dean made the numbers work - and I now have a brand new Volt with all the bells and whistles at a very good price! His service is absolutely outstanding! I will be definitely be referring him to anyone looking for a car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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