Reviews
The dealership was friendly,efficient and addressed my
The dealership was friendly,efficient and addressed my request to check my Honda over for an upcoming girls only road trip. Which they happily did so to put my mind at ease.
The dealership was friendly,efficient and addressed my
The dealership was friendly,efficient and addressed my request to check my Honda over for an upcoming girls only road trip. Which they happily did so to put my mind at ease.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mark and the rest of the team at West Herr were nothing
Mark and the rest of the team at West Herr were nothing but welcoming and professional throughout the entire process. They were always quick to answer any questions or accommodate any request I made. If you want a sales team that doesn’t just see you as a sale, West Herr is the place to go. I’ll definitely be heading back to West Herr when I’m looking for a car again.
Mark and the rest of the team at West Herr were nothing
Mark and the rest of the team at West Herr were nothing but welcoming and professional throughout the entire process. They were always quick to answer any questions or accommodate any request I made. If you want a sales team that doesn’t just see you as a sale, West Herr is the place to go. I’ll definitely be heading back to West Herr when I’m looking for a car again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Mark and the rest of the team at West Herr were nothing
Mark and the rest of the team at West Herr were nothing but welcoming and professional throughout the entire process. They were always quick to answer any questions or accommodate any request I made. If you want a sales team that doesn’t just see you as a sale, West Herr is the place to go. I’ll definitely be heading back to West Herr when I’m looking for a car again.
Mark and the rest of the team at West Herr were nothing
Mark and the rest of the team at West Herr were nothing but welcoming and professional throughout the entire process. They were always quick to answer any questions or accommodate any request I made. If you want a sales team that doesn’t just see you as a sale, West Herr is the place to go. I’ll definitely be heading back to West Herr when I’m looking for a car again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Outstanding friendly service.
Outstanding friendly service. Took the time to explain the work needing to be done and doing exactly what they promised. I especially recommend them as they do a video from the tech personnel showing each step for clarity. Thank you very much!
Outstanding friendly service.
Outstanding friendly service. Took the time to explain the work needing to be done and doing exactly what they promised. I especially recommend them as they do a video from the tech personnel showing each step for clarity. Thank you very much!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
great service with knowledgeable info for your car with
great service with knowledgeable info for your car with fast service in timely manner. awesome place
great service with knowledgeable info for your car with
great service with knowledgeable info for your car with fast service in timely manner. awesome place
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
In for a recall, oil change and inspection.
In for a recall, oil change and inspection. Excellent service from Paul and all the technicians. Thanks to the shuttle driver too!! A very good experience. First time at West Herr Lockport. They have a new customer.
In for a recall, oil change and inspection.
In for a recall, oil change and inspection. Excellent service from Paul and all the technicians. Thanks to the shuttle driver too!! A very good experience. First time at West Herr Lockport. They have a new customer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
My experience with West Herr has been excellent from the
My experience with West Herr has been excellent from the day I purchased my vehicle. It was a pleasure to work with Paul. The repairs were taken care of. He explained to me the upcoming maintenance that I will need. I never felt pressured. I don't think that I could have had a better experience. Thank you!
My experience with West Herr has been excellent from the
My experience with West Herr has been excellent from the day I purchased my vehicle. It was a pleasure to work with Paul. The repairs were taken care of. He explained to me the upcoming maintenance that I will need. I never felt pressured. I don't think that I could have had a better experience. Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
I came in for a Honda recall.
I came in for a Honda recall. I was courteously greeted, and the repair was swift and well done. I am very happy with my service experience, and wholeheartedly recommend West Herr Honda. The waiting room was comfortable and provided refreshments.
I came in for a Honda recall.
I came in for a Honda recall. I was courteously greeted, and the repair was swift and well done. I am very happy with my service experience, and wholeheartedly recommend West Herr Honda. The waiting room was comfortable and provided refreshments.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Excellent Service from Paul and the techs at West Herr
Excellent Service from Paul and the techs at West Herr Honda of Lockport and recommend to all of my contacts.
Excellent Service from Paul and the techs at West Herr
Excellent Service from Paul and the techs at West Herr Honda of Lockport and recommend to all of my contacts.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Customer service was over the top,from beginning to end.
Customer service was over the top,from beginning to end... Provided a ride home for me in the courtesy van..Also answered all my questions!! Thank you West Herr Honda
Customer service was over the top,from beginning to end.
Customer service was over the top,from beginning to end... Provided a ride home for me in the courtesy van..Also answered all my questions!! Thank you West Herr Honda
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair