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Paul was very helpful and efficient. A pleasant waiting...
Paul was very helpful and efficient. A pleasant waiting room that I use because the work is always done quickly and well.
Great service just had my oil changed wheels rotated and coolant flush. Paul was great as he provided a clear understanding of what was needed and also a coupon to apply for service
Dealership is outstanding. Martin Ford treats me as I...
Dealership is outstanding. Martin Ford treats me as I expect to be treated. Very knowledgeable .and extremely helpful
Jennifer was very curtious and helpful, the work was done...
Jennifer was very curtious and helpful, the work was done in a timely fashion, and nothing was asked to have done that didn’t need to be done
Great dealership and salesman
Bought our fourth vehicle from this dealership and it was as easy and headache free as the other three. Norman Daniels is a great salesman who will go out of his way for a customer without being pushy.
Amazing service from Aron (Orchard Park location) and...
Amazing service from Aron (Orchard Park location) and Manny (Northtown location). Aron truly went out of his way to do everything he could to help me obtain a new vehicle in a very difficult market. Manny was wonderful in helping to complete the sale. Both gentlemen deserve the highest rating possible. I was incredibly impressed with their dealerships and them as individuals. Thank you for a great experience!
Robin Miller is terrific. She found a beautiful car for us, in the price range we requested. Circumstances, related to Covid made it necessary for me to purchase a car with “zero contact” with personnel in a dealership. West Herr was the only dealership which could accommodate this. Robin went to extraordinary lengths to help us. She drove the car to our home and I signed all the paperwork outside. Robin is, by far, the best sales associate I have ever worked with. She is tremendously helpful and tremendously efficient. Robin and West Herr Honda certainly deserve the highest possible rating, far beyond a mere 5 stars.
West Herr Honda Erik
Erik was excellent and very helpful...... He made you feel comfortable about getting a new car and explaining everything on the car.....this Honda dealership is very helpful with the customers
Arrived early and was taken care immediately Fast work,...
Arrived early and was taken care immediately Fast work, great customer service and good value
Very courteous and respectful. Explained things very...
Very courteous and respectful. Explained things very well. Waited in lobby while work was done and didn’t have to wait long. Been dealing with this dealership many years. 👍👍