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Quick, safe, friendly and right to the point.
It was my first buy, and they all were really helpful, friendly and understanding. Always ready to answer. Good prices and the quality are top notch. I really valued the quality of deal, the car, and how helpful they were - Rakib and Marie and Matt, thank you very much !
This is the first new car I have bought or leased in 35 years. I've always had used cars. I had to wait 4 months for this HRV to be built but it was well worth the wait! Manny Torrado was the salesperson who was very patient with me and all my questions. Explained and walked me through everything about the car in detail. Would highly recommend!
Arrived for appointment and service was begun promptly.
Arrived for appointment and service was begun promptly. Dale was everything you could ask for in a service representative: friendly, concerned, instructive, gracious, reassuring. Checkout was easy. We relaxed in the waiting area, which was clean and comfortable. We enjoyed complimentary coffee and hot chocolate while waiting. Restrooms were very clean and well equipped. Overall, an excellent experience.
Snowbird Drives South
Great service! I appreciate their attention and suggestions to my vehicles maintenance requirements based on mileage. Work is fast and price is always fair. West Herr Lockport Honda got me ready for my trip to Florida!
They took good care of me, very thorough I’m very pleased
They took good care of me, very thorough I’m very pleased ! I’m very happy so far
Great Team at West Herr Honda-Lockport
We had a very positive experience at West Herr Honda Lockport. Saleswoman Marie T was refreshingly personable, extremely helpful, and not pushy. Gen. Mgr. John D was also friendly, professional, and very reasonable. Matt S’s extended warranty presentation was enlightening, and worthy. We definitely recommend this terrific team at West Herr Honda Lockport!
We are so happy to hear that, Christine! Thank you so much! 😊
It was very helpful and friendly.
It was very helpful and friendly. Fred Frankly an excellent sell person, l will recommend him to any one that planning to buy a car.
This dealership was great.
This dealership was great. Paul in the service department was absolutely great. He got me in even though there was a lot of snow from the blizzard 2 days before. I would recommend Paul to anyone.
Service personnel are friendly and courteous. Always explain the service done and what is needed for future maintenance. Waiting area is comfortable and very clean.
Laura - we are so glad to hear this! Thank you so much! 😊
West Herr Honda Service makes you smile.
As I was pulling up to the West Herr Honda service bay the doors were already opening. I was greeted in a timely and courteous manner. I was scheduled for a vehicle inspection and oil change. Both were completed within an hour while I waited. Amenities were nice. Comfortable chairs, wide-screen TV, courtesy WIFI and wide selections of coffee and latte flavors freshly brewed for you. When the vehicle service was completed, the service advisor - Paul McCarey- greeted and escorted me to the service bay. He explained everything that was serviced on the vehicle and thanked me for choosing West Herr Honda for my vehicle needs.
Mike - thank you so much for the kind review! We are so glad to hear that. Thank you so much for your business! 😊