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City Auto Sales

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (157 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (157 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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J E Dawson deserves 5 star rating

J E Dawson has years of experience and knows the car business. He definitely deserves a 5 star rating for offering outstanding and friendly customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Satisfied Customer and Don Pugh is the guy

Don Pugh is the go to guy at City Auto Sales. He is laid back, very professional and great with people! Don Pugh Top Sales @City Auto

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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JE Dawson deserves a 5 star rating for his customer

JE Dawson deserves a 5 star rating for his customer service in getting me the car I needed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Looking for a used car to replace my car and I’ve

JE Dawson gave me a good deal on a used car. He found one that had low mileage and was just what I needed. He gets 5 stars for customer service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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FOUND A CAR ON LINE THAT MORNING RECEIVED A CALL FROM J

FOUND A CAR ON LINE THAT MORNING RECEIVED A CALL FROM J E DAWSON WENT TO THE DEALERSHIP THAT EVENING PROCESS WAS SMOOTH AND EASY IN AND OUT WITHIN TWO HRS J E WAS REALLY HELPFUL!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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DO NOT BUY FROM CITY AUTO SALES IN BESSEMER

I STRONGLY URGE ANYONE THATS LOOKING TO BUY A USED CAR TO NOT BUY FROM THIS CROOK OF A PLACE...THEY WILL SELL YOU A LEMON AND IF YOU ARE NOT CAREFUL THEY WILL HAVE YOU SIGN A ARBITRATION SO YOU CANT TAKE ANY LEGAL ACTIONS AGAINST THEM! BOUGHT A 10K PLUS CAR FROM THEM AND LESS THAN TWO WEEKS LATER THE TRANSMISSION WENT OUT, THEY REFUSED TO FIX IT AT THEIR EXPENSE AND BASICALLY LEFT ME OUT TO DRY!! PLEASE LISTEN TO ME AND TAKE MY WARNING TO HEART, DO NOT BUY FROM THEM THEY PRAY UPON UNSUSPECTING CONSUMERS AND WILL TAKE EVERY DIME YOU GIVE THEM!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I cannot say enough about how great our experience with...

I cannot say enough about how great our experience with City Auto Sales of Hueytown was. From the first phone call to driving her home... Everyone was friendly and professional. 2020 was rough. The pandemic created what I call 'COVID Challenges'. We thought this much vehicle could be out of our reach for now. No, it was a smooth transaction because the GM along with J.E. in finance, made it happen! We're very grateful. We have two toddlers under the age of 3 and needed an SUV to simplify our lives. Our 'new to us' Yukon Denali looked beautiful in the pictures... It is gorgeous in person, looks, and drives like it's brand new and the bucket seats in the middle, allow us to buckle'em in and they cannot touch each other = PEACE. A heartfelt THANK YOU to everyone at City Auto Sales of Hueytown!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Best Dealership I Have Ever Worked With

Bought a car for my daughter last Friday. First and foremost, the people at City Auto Sales are great! I really can't say enough good about everyone and the experience they provided. Keith, Kirt, Donnie, and Austin made it the best car buying experience I've had and truly did away with the distaste I had for the car buying experience! The day after we got home, we experienced a problem and they took care of it. Wasn't expected, but very thankful. If you are looking to buy a car, I high recommend City Auto Sales. You will not be disappointed!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Awesome Experience with this dealership.

I have always heard that this is not the dealership to go to. Kirt went above and beyond and made my car buying experience one of the best that I have ever had. If your looking for a vehicle I would stop and see Kirt. You won’t regret it. All the staff that we have met at the dealership were very professional. Thanks to all especially Kirt.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Worse car dealership ever tried to do business with. Would n

Worse dealership ever....salesman told me one thing and then denied it...said he called but no he did not. We literally sat by the phone for a week waiting to hear from him.We walked around 30 minutes before I finally had to hunt someone down. They're friendly at first but I guess according to your application and how much money they can get off your sale...they dump you and won't answer anything. I'm very sick with cancer and look bad and it hurts to be so mistreated....he got my twins hopes up and then denied he said what he did. I never met anyone else but I would never buy from them just because of Derrick.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.