[{"id":155312,"personPtyId":39239507,"firstName":"Reece","lastName":"J","titleText":"Marketing Director","emailTxt":"andrew@majorworld.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":8840,"certifiedEmployee":false,"deptDscrp":"Sales"}]

Major World Chrysler Dodge Jeep Ram

3.1 out of 5 3.1
Rectangle 48
Sales 11:00 AM - 5:00 PM
Service Closed

Major World Chrysler Dodge Jeep Ram Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

9:00 AM - 7:00 PM

Sunday

11:00 AM - 5:00 PM

Service

Monday

7:30 AM - 5:00 PM

Tuesday

7:30 AM - 5:00 PM

Wednesday

7:30 AM - 5:00 PM

Thursday

7:30 AM - 5:00 PM

Friday

7:30 AM - 5:00 PM

Saturday

8:00 AM - 2:00 PM

Sunday

Closed

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

3.1 out of 5 3.1
192 lifetime reviews. Includes reviews of Major World Chrysler Dodge Jeep Ram from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    July 29, 2020

    Beautiful Experience , I Was Also Able To Speak With Someone Immediately . I Am Thankful and Look Forward To Purchasing With Them Again !

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    May 22, 2020

    Can’t buy anything from them because they won’t even answer the phone. What kind of place is this??????? They have a car that I want and at this point... I’m practically begging to buy it from them.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    May 13, 2020

    I got a car from them 3 years ago now my lease is up and they wont take my lease return back, hung up on me at least 10 times.. i hope they go out of business... with this type of customer service!!!

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Friendliness
    1.0 out of 5
    Pricing
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Reece J

    Marketing Director

    NOT RATED

  • 4.0 out of 5
    April 20, 2020

    Cool place and nice cars just a little too pricy I’ve been coming there for 3 years and is still the same vibes to the place

    4.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 3.0 out of 5
    March 3, 2020

    The sales person really didn’t know what he was doing he made me wait with my 2 daughters for 6 hours in there (after all paperwork was done ) , other... people around who work there were very nice but no my salesman Mohamed

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    2.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 19, 2020

    Last week, we visited Auto Major to find a car to lease. We were warmly greeted by a sales consultant, Wilson Kim, who was extremely friendly and knowledgeable.... He listened to our family’s needs- particularly our safety concerns- and presented us with five options of vehicles that met our demands. We settled on a perfect fit, and Wilson was extremely patient and professional with us in explaining all the vehicle features, and even helping us to find a good insurance plan. We were so impressed with his attention to detail and personal investment throughout the whole process. He even continued to follow up in the days following the sale to make sure we understood all the tech features of the car! Thank you Wilson- you made a complicated process much easier and enjoyable!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 6, 2019

    Met with Johnathan yesterday an he made us feel at home. Then today was the big day he is happen for us magic drove out with a 2019 Durango Nothing but... Love the for those over there.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    September 18, 2019

    Definitely very friendly when working on a deal. But once you sign The contract, sale person does not gives a rats ass !! I say so because I brought... a band new 2019 Jeep track hawk. In the the first week I was already in the Service department (check engine light was on, it was extremely low on coolant, driver side front fender and hood was not matching alignment, transmission mount is still bad. No biggie right?? Small repairs, let's remember it's a band new vehicle, yes very strange . One thing that really bothered me after two months the rear bumper clear starts peeling off, WTF. I when back to the dealership and showed Gary my salesman he reassured me the dealership will take care of it...long story short he told me to go a certain date and certain time I went to service department and they had no clue or appointment for me...pretty much giving me the runaround. Thanks Gary, thanks for nothing.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    1.0 out of 5
    Pricing
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    August 15, 2019

    Every time I take my car in for service, I am always reminded of why I have to go to a Jeep service center that is further from my home than Major World.... I dealt with a service "manager" named John. Because of him I refuse to return to Major World. He was unprofessional, displayed zero customer service, and apparently runs a disorganized office. This service center did nothing to resolved my car issues and actually allowed me to go home with my car With the same issues that I came in for. They stated they took a look at it but did not resolve or find the issues that clearly were there. I had to go to my current service center to find out that Major World did not address my issues line they said they did. I use this car to drive my children and to allow me to leave this service center with these issues still in place, is dangerous in my eyes. I called corporate because of the service or lack there of, from them.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Friendliness
    3.0 out of 5
    Pricing
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    July 31, 2019

    There are some rude people are working in this dealership. An associate worked with us to get a deal on Grand Cherokee. But the General Manager Isaac was... supper rude and run my credit without my consent. Even though I informed the associate to not run my credit if the numbers are not double, but they did not care. The manager was literally yelling at my pregnant wife and myself that he cannot make deal with the numbers they gave us. I would never go to this place again. I will escalate the issue very seriously.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
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