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TrueBuy Automotive

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (22 reviews)
Sales hours: 9:00am to 5:00pm
Service hours:
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Sales Service
Monday 9:00am–5:30pm 8:00am–5:00pm
Tuesday 9:00am–5:30pm 8:00am–5:00pm
Wednesday 9:00am–5:30pm 8:00am–5:00pm
Thursday 9:00am–5:30pm 8:00am–5:00pm
Friday 9:00am–5:30pm 8:00am–5:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (22 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of TrueBuy Automotive from DealerRater.

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Manchaily.

Manchaily..l met this sales person..at closing..she was on her way home...yet came back to help me..Showed me the vehicle l wanted..next day l purchased..with her help.every step of the way..she made everything smooth and comfortable..at my age ..l was grateful. A very pleasant experience at this dealership..highly recommend..thanks again Manchaily!!

Manchaily.

Manchaily..l met this sales person..at closing..she was on her way home...yet came back to help me..Showed me the vehicle l wanted..next day l purchased..with her help.every step of the way..she made everything smooth and comfortable..at my age ..l was grateful. A very pleasant experience at this dealership..highly recommend..thanks again Manchaily!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Don’t BUY!!!

We haven’t received the tags for the vehicle we purchased on 4/5/23. The tag has expired but have refused because they haven’t received the paperwork from the previous Lein holder. Communication has been with the previous lienholder stating everything has been mailed out. TrueBuy doesn’t care that the temporary tags has expired and even declined to extend them after I told them I got pulled for the expired tag!! Officer said they are suppose to resubmit!!!All along holding the tags at the office. I definitely wouldn’t recommend a buy from them!!!

Don’t BUY!!!

We haven’t received the tags for the vehicle we purchased on 4/5/23. The tag has expired but have refused because they haven’t received the paperwork from the previous Lein holder. Communication has been with the previous lienholder stating everything has been mailed out. TrueBuy doesn’t care that the temporary tags has expired and even declined to extend them after I told them I got pulled for the expired tag!! Officer said they are suppose to resubmit!!!All along holding the tags at the office. I definitely wouldn’t recommend a buy from them!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent service after the sale.

This is a good place to buy a car. Tiffany, our sales rep went out of her way to make us feel appreciated. Edgar Rojas, the service manager, treated us with respect and courtesy, followed through with all the promised fixes to the 2019 Mitsubishi Outlander in a timely fashion. We are delighted with this outfit and recommend them to anyone buying a used auto.

Excellent service after the sale.

This is a good place to buy a car. Tiffany, our sales rep went out of her way to make us feel appreciated. Edgar Rojas, the service manager, treated us with respect and courtesy, followed through with all the promised fixes to the 2019 Mitsubishi Outlander in a timely fashion. We are delighted with this outfit and recommend them to anyone buying a used auto.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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CUABS is the place for getting a great vehicle.

Good experience with buying a car from this dealership. Amanda Lawson is a good auto advisor and very patient in helping find the right vehicle.

CUABS is the place for getting a great vehicle.

Good experience with buying a car from this dealership. Amanda Lawson is a good auto advisor and very patient in helping find the right vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best place to get a vehicle!! Hands down!!!

Bought two vehicles from there and they serviced them both. I wouldn't do business with anyone else but them. They do an awesome job with servicing the vehicle.... I truly trust them with mine....

Best place to get a vehicle!! Hands down!!!

Bought two vehicles from there and they serviced them both. I wouldn't do business with anyone else but them. They do an awesome job with servicing the vehicle.... I truly trust them with mine....

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Hassle free car buying with ly knowledgeable staff

CUABS made shopping for and buying my car easy and hassle free! The staff was friendly and knowledgeable and made for an easy transaction! Highly recommend you give them a try, shop online, schedule test drive and they will take care of all the paperwork!

Hassle free car buying with ly knowledgeable staff

CUABS made shopping for and buying my car easy and hassle free! The staff was friendly and knowledgeable and made for an easy transaction! Highly recommend you give them a try, shop online, schedule test drive and they will take care of all the paperwork!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Jen! Thank you for the outstanding review! We are so glad you had an enjoyable auto buying experience! Welcome to the CUABS family and enjoy your new Miata!

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Years of excellent service

I recently purchased a new vehicle via CUABS. The price discount was significant and the vehicle was delivered to my home on time. This is the 9th vehicle our family has purchased from CUABS going back to 2008. We have such good faith in Jodi’s judgement and candor we have purchased the last 8 vehicles site unseen. We’re very pleased with the service we have received over the years.

Years of excellent service

I recently purchased a new vehicle via CUABS. The price discount was significant and the vehicle was delivered to my home on time. This is the 9th vehicle our family has purchased from CUABS going back to 2008. We have such good faith in Jodi’s judgement and candor we have purchased the last 8 vehicles site unseen. We’re very pleased with the service we have received over the years.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you John for the excellent review. We are so happy to have you as a repeat customer and will be sure to tell Jodi that you spoke highly of her service!

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Great experience!

I recently bought a vehicle from CUABS. They were great to work with and their cars are in great shape! It also came with a 100k warranty included in the price.

Great experience!

I recently bought a vehicle from CUABS. They were great to work with and their cars are in great shape! It also came with a 100k warranty included in the price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the great review! We are so glad you enjoyed your experience and the Certified Warranty included with your purchase!

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Sold vehicle after we set up a meeting to see it

Had several discussions about buying a particular vehicle with an employee and set up a meeting to test drive and then purchase it. Assuming nothing was wrong with it, etc. We are 1 1/2 hours away and this was our 4th van so we knew what we wanted and was ready to purchase this vehicle. We read the write up and CarFax information and knew this van was a good fit. Then we received communications one day before the meeting, saying the vehicle was sold. My trust for this business is about a "0"now.

Sold vehicle after we set up a meeting to see it

Had several discussions about buying a particular vehicle with an employee and set up a meeting to test drive and then purchase it. Assuming nothing was wrong with it, etc. We are 1 1/2 hours away and this was our 4th van so we knew what we wanted and was ready to purchase this vehicle. We read the write up and CarFax information and knew this van was a good fit. Then we received communications one day before the meeting, saying the vehicle was sold. My trust for this business is about a "0"now.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Evie, we are so sorry the vehicle you were looking to purchase was sold before you could make it to the dealership. We are a first come first serve dealership and will not hold a vehicle unless a deposit has been made. We hope we will have an opportunity to earn back your business in the future!

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Great car buying experience

I had a completely, no pressure, great price buying experience with Amanda and the rest of the team at CUABS. I called with some interest in a specific car, and they had the key waiting for me when I got there. I told them I wasn't sure I wanted to buy, and they said, "OK, just let us know if you change your mind" - no pressure. When I did buy, it was about as painless as car buying can be, and when I did come across a small issue the next day, it was immediately corrected without any hassle at all. And they delivered my car to my house - no charge! I would definitely buy from them again.

Great car buying experience

I had a completely, no pressure, great price buying experience with Amanda and the rest of the team at CUABS. I called with some interest in a specific car, and they had the key waiting for me when I got there. I told them I wasn't sure I wanted to buy, and they said, "OK, just let us know if you change your mind" - no pressure. When I did buy, it was about as painless as car buying can be, and when I did come across a small issue the next day, it was immediately corrected without any hassle at all. And they delivered my car to my house - no charge! I would definitely buy from them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Devoman, we are so pleased you enjoyed our pressure-free car buying experience! Our free delivery is one of our favorite perks! Thank you for using CUABS for your auto buying needs!

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