Reviews
Write a reviewExcellent and knowledgeable sales staff.
Excellent and knowledgeable sales staff. Excellent Service department. I have been dealing with Friendly Ford, for many years.
Excellent and knowledgeable sales staff.
Excellent and knowledgeable sales staff. Excellent Service department. I have been dealing with Friendly Ford, for many years.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This is the second vehicle I have leased through Friendly
This is the second vehicle I have leased through Friendly Ford dealership. They are friendly and work with you to get what you want at the best price.
This is the second vehicle I have leased through Friendly
This is the second vehicle I have leased through Friendly Ford dealership. They are friendly and work with you to get what you want at the best price.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent!!!!!!!!
I called to see if I could get help with water in the cabin of my SUV . Having already paid a different detailer that took my money and left me with the problem still. Carol was wonderful during our phone conversations. She arranged for me to bring my SUV in to meet Carlos the detailer. Carlos was extremely knowledgeable and very pleasant to work with. He went more than the extra mile to make sure that the water and mold issue was resolved. Honestly I received the best customer service that I have had anywhere. Thank you!!!!! Sherry
Excellent!!!!!!!!
I called to see if I could get help with water in the cabin of my SUV . Having already paid a different detailer that took my money and left me with the problem still. Carol was wonderful during our phone conversations. She arranged for me to bring my SUV in to meet Carlos the detailer. Carlos was extremely knowledgeable and very pleasant to work with. He went more than the extra mile to make sure that the water and mold issue was resolved. Honestly I received the best customer service that I have had anywhere. Thank you!!!!! Sherry
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Sherry, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We try to provide all of our guests with a great atmosphere and world-class service that you can trust.
I can't say enough great things about James and Friendly
I can't say enough great things about James and Friendly Ford. Their kindness and professionalism goes above and beyond any other dealership I've ever purchased a car from. I will continue to return to Friendly Ford for all of my automobile needs!!
I can't say enough great things about James and Friendly
I can't say enough great things about James and Friendly Ford. Their kindness and professionalism goes above and beyond any other dealership I've ever purchased a car from. I will continue to return to Friendly Ford for all of my automobile needs!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I've made my last 4 purchases from Friendly Ford in
I've made my last 4 purchases from Friendly Ford in Monroe, Michigan. Service, staff and detail to attention has always been first class!
I've made my last 4 purchases from Friendly Ford in
I've made my last 4 purchases from Friendly Ford in Monroe, Michigan. Service, staff and detail to attention has always been first class!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great straightforward service.
Great straightforward service. Their approach feels different from other dealerships, and eliminates a lot of the negative aspects of vehicle shopping.
Great straightforward service.
Great straightforward service. Their approach feels different from other dealerships, and eliminates a lot of the negative aspects of vehicle shopping.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ford F-150 Supercrew
Andy Omler is best salesperson I have ever dealt with. Whole process went very well.
Ford F-150 Supercrew
Andy Omler is best salesperson I have ever dealt with. Whole process went very well.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Michael, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!
I would highly recommend Friendly Ford Lincoln for all
I would highly recommend Friendly Ford Lincoln for all your car needs! They offer top of the line customer service.
I would highly recommend Friendly Ford Lincoln for all
I would highly recommend Friendly Ford Lincoln for all your car needs! They offer top of the line customer service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
2023 Ford Ranger Purchase
Ordered a 2023 Ranger from Friendly Ford in Monroe Michigan and it was delivered 9 months later. Dealer was great. Ford Corp. fell short in customer satisfaction.
2023 Ford Ranger Purchase
Ordered a 2023 Ranger from Friendly Ford in Monroe Michigan and it was delivered 9 months later. Dealer was great. Ford Corp. fell short in customer satisfaction.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Danny, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
I was greeted immediately when I entered the building.
I was greeted immediately when I entered the building. My salesperson was very knowledgeable and discussed all the options my new vehicle had and sat in the vehicle with me. He helped me sync everything and made sure I had no questions before I left. The financing person went over every aspect of the financing and answered all questions I had. The dealership was very. Kea. And inviting also and everyone was very friendly. I would not hesitate to refer anyone here. Top notch dealership!
I was greeted immediately when I entered the building.
I was greeted immediately when I entered the building. My salesperson was very knowledgeable and discussed all the options my new vehicle had and sat in the vehicle with me. He helped me sync everything and made sure I had no questions before I left. The financing person went over every aspect of the financing and answered all questions I had. The dealership was very. Kea. And inviting also and everyone was very friendly. I would not hesitate to refer anyone here. Top notch dealership!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
