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Friendly Ford Lincoln

4.6
(596 reviews)
Visit Friendly Ford Lincoln
Sales hours: 9:00am to 1:00pm
Service hours: 7:00am to 1:00pm
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Sales Service
Monday 9:00am–6:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–6:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–1:00pm 7:00am–1:00pm
Sunday Closed Closed

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New (734) 403-4123 (734) 403-4123
Used (734) 403-4131 (734) 403-4131
Service (734) 403-4167 (734) 403-4167

Inventory

See all 304 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since April 2022.
Welcome to Friendly Ford Lincoln
Friendly Ford Lincoln a Ford dealer in Monroe Michigan offers new Ford Cars Trucks SUVs and Crossovers online at www.yourfriendlyford.com. Find your dream car from our Ford showroom of cars trucks SUVs and Crossovers or search our pre-owned inventory to see what is on our lot get new car pricing and free Ford price quotes.
It's Not Just A Name - It's A Way of Doing Business

Service center

Phone number (734) 403-4167

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
7:00am–1:00pm
Sunday
Closed

Meet our employees

View all 19 employees View less employees

Reviews

4.6
(596 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Friendly Ford Lincoln from DealerRater.

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5.0

We are always able to get the exact Ford vehicle we want

We are always able to get the exact Ford vehicle we want with no hassle.

5.0

We are always able to get the exact Ford vehicle we want

We are always able to get the exact Ford vehicle we want with no hassle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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5.0

Caden worked with me went over how to operate my hybrid

Caden worked with me went over how to operate my hybrid and always returned my calls.

5.0

Caden worked with me went over how to operate my hybrid

Caden worked with me went over how to operate my hybrid and always returned my calls.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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5.0

2yr wait Maverick

The Dealer works well. Ford does not communicate with Dealer or customer on the waiting for build schedule.

5.0

2yr wait Maverick

The Dealer works well. Ford does not communicate with Dealer or customer on the waiting for build schedule.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Donald, we appreciate your feedback! Please let us know if there is ever anything else we can do for you! Safe travels!

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5.0

Friendly Ford Monroe Mi

The sales team was great to work with and the finance dept was very efficient as I had 3 children with me at the time of purchase. I would definitely recommend Friendly Ford for your next purchase.

5.0

Friendly Ford Monroe Mi

The sales team was great to work with and the finance dept was very efficient as I had 3 children with me at the time of purchase. I would definitely recommend Friendly Ford for your next purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Michael, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!

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5.0

Friendly Ford New Car Sales Review

?Outstanding?. Mike Brown, our sales person, was outstanding in finding a vehicle that we wanted from another dealer and was available for pickup within 24hours! Friendly Ford explained all the features and function's in detail & service department phone number if we had any questions after we drove the vehicle off the lot. Friendly Ford always responds to any questions we have even while we are on vacation. Thank you Friendly Ford!

5.0

Friendly Ford New Car Sales Review

?Outstanding?. Mike Brown, our sales person, was outstanding in finding a vehicle that we wanted from another dealer and was available for pickup within 24hours! Friendly Ford explained all the features and function's in detail & service department phone number if we had any questions after we drove the vehicle off the lot. Friendly Ford always responds to any questions we have even while we are on vacation. Thank you Friendly Ford!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi James, your comments keep us motivated and working hard for all our guests! Thanks for your business! Take care!

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5.0

Phenomenal experience from start to finish.

Phenomenal experience from start to finish. Everyone in every department goes the extra mile. Thank you Friendly Ford!

5.0

Phenomenal experience from start to finish.

Phenomenal experience from start to finish. Everyone in every department goes the extra mile. Thank you Friendly Ford!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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5.0

Excellent customer service.

Excellent customer service. Very helpful with everything. They even picked up my trade in vehicle at my house.

5.0

Excellent customer service.

Excellent customer service. Very helpful with everything. They even picked up my trade in vehicle at my house.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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5.0

Excellent and knowledgeable sales staff.

Excellent and knowledgeable sales staff. Excellent Service department. I have been dealing with Friendly Ford, for many years.

5.0

Excellent and knowledgeable sales staff.

Excellent and knowledgeable sales staff. Excellent Service department. I have been dealing with Friendly Ford, for many years.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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5.0

This is the second vehicle I have leased through Friendly

This is the second vehicle I have leased through Friendly Ford dealership. They are friendly and work with you to get what you want at the best price.

5.0

This is the second vehicle I have leased through Friendly

This is the second vehicle I have leased through Friendly Ford dealership. They are friendly and work with you to get what you want at the best price.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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5.0

Excellent!!!!!!!!

I called to see if I could get help with water in the cabin of my SUV . Having already paid a different detailer that took my money and left me with the problem still. Carol was wonderful during our phone conversations. She arranged for me to bring my SUV in to meet Carlos the detailer. Carlos was extremely knowledgeable and very pleasant to work with. He went more than the extra mile to make sure that the water and mold issue was resolved. Honestly I received the best customer service that I have had anywhere. Thank you!!!!! Sherry

5.0

Excellent!!!!!!!!

I called to see if I could get help with water in the cabin of my SUV . Having already paid a different detailer that took my money and left me with the problem still. Carol was wonderful during our phone conversations. She arranged for me to bring my SUV in to meet Carlos the detailer. Carlos was extremely knowledgeable and very pleasant to work with. He went more than the extra mile to make sure that the water and mold issue was resolved. Honestly I received the best customer service that I have had anywhere. Thank you!!!!! Sherry

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Sherry, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We try to provide all of our guests with a great atmosphere and world-class service that you can trust.

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