Carriage Trade Public Auto Auction

Reviews

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5 lifetime reviews.

  • 5.0 out of 5
    September 26, 2014

    Been buying from here for years. Buying and then sellimg forward. Great place to just have a side thing.

    4.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 3 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to provide feedback about your experiences at Carriage Trade. We're pleased to hear that our business has been able to a...ssist you with your car buying and selling needs for many years. As always if you have any questions or concerns, please do not hesitate to contact us at 610-825-7085.

  • 1.0 out of 5
    September 8, 2013

    Bought a car a week before. Decided to get my son a car... We won the car and 10 miles down the road the motor blew. The auction is a place where people... come to sell cars with blown head gaskets a nd problematic cars they didn't want to sell on their lot

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    2.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    5 people out of 5 found this review helpful. Did you?
    Dealer Response

    We apologize you bought a car with problems like this. We suggest buyers buy Green Light vehicles, so that this problem does not occur. Also we sugges...t to everyone to check out the vehicle before you buy it, we give 5 hours before the auction starts to do this. We can not be sure what happened in your case, but our sellers sell everything from junk vehicles to brand new cars. It is your responsibility to know what you are buying, before you purchase a vehicle.

  • August 21, 2014

    I've been buying cars from carriage trade over 3 years now...it's a fun place to go and also a good place to buy a vehicle if you wanna get a good deal...but... as a buyer it's your reponsability and a MUST to come early at auction day and do your homework and check out all vehicles that you are interested in..I always come 4 hours before action starts that gives me enough time to identified problems in any vehicles iam interested in so I won't make a mistake and can be happy with my buy...I will continue to do bussiness here as always...

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to provide feedback and helpful auction tips. As always if you have any questions or concerns, please do not hesitate to... contact us at 610-825-7085.

  • 1.0 out of 5
    July 30, 2013

    I "USED" to be a fan of this place but after my last experience I have changed my mind. I have been a customer here from out of state for years as well... as my family which has come as far away as California to buy cars here. My family and friends including myself have bought several cars here and I used to tell everyone looking for a car about this place. My last visit however changed my opinion. We were looking for a car for our son to take to college. This was his first visit and experience and during the auction he bid on a car and didn't realize he was highest bidder because he didn't hear them call out his number. After a little while we found a car he liked and he won the auction. We immediately went to the window to pay (which we would have done the first time had we realized he was top bidder) and they told us we had two cars and sent us inside to a supervisor. He was immediately rude and short with us and I was trying to explain that I didn't know what the other car was and he would even let us see the information about the other car and just kept rudely telling us we had to buy both cars and as I "tried" to explain what may have happened and that I may not have enough cash for both cars and without even trying to work anything out with us or listen they immediately kicked us out. I know the rules but I have seen people in that place that bid on the wrong cars and make mistakes and they worked with them and didn't act rudely and kick them out. This was an honest oversight and instead of trying to work with us and keep business and make a sale, they were rude and kicked us out. I was appalled after my family and I have been doing business there for years and highly recommending this place to people. They would rather lose a sale than practice good customer service. We always use to speak very highly of them but after the way we were treated, my family and I no longer feel the same.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?
    Dealer Response

    We are sorry to hear you had this experience. We would like to hear about what happened, please contact Brian McNally at 610-825-7085 ext. 2402.

  • 1.0 out of 5
    February 18, 2012

    This "dealer" "auction house" "broker" are a joke to deal with. Worst than a Casino fees pop out of the air. It seems everyone ones a cut. But the worst... part is that the car aren't even as good as they dream they are. Don't waste your time.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    19 people out of 28 found this review helpful. Did you?
    Dealer Response

    We are sorry to hear about your bad experience. However, we do have brochures available and our fees are listed on our website. We also have the vehic...les listed on our website, so you may see what is available before you come to the auction. Thank you for your feedback.