Reviews
Got hooked up
I came from Racine Wisconsin and left with a 2006 Volkswagen Passat I had never financed before, this was my first time. Ask for Bernie. He hooked me up.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
thanks again Damon!
Honest Lot, Good buying experience
Wow, an honest used car lot where I got a good car at a good price with no hassles at all- I'm waiting for the other shoe to drop but I don't think it will! My wife and I had a great experience here and hope to enjoy our Land Cruiser for many years. I looked at 5 of these LCs and these guys had the most honest one that I could find, right in my back yard from Libertyville. Correct patina everywhere, nothing hidden or touched up from stem to stern. A good, honest car. Thanks guys.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks Joel! We definitely appreciate Your Business and the Review!
BMW 328i - Great Deal & Best Dealership Experiene
I took my time to purchase a new used car: about 2 years browsing Cars.com. And I'm really glad I came to Fortune; they were radically different from what I was use to at other dealers. Before them, I had visited many other dealers, where the salesmen were always pushy: uncomfortably pressuring me to close sales on the spot. My experience at Fortune was completely different. I arrived anticipating the same, but to my surprise the salesmen were respectful and patient. I spent half a day there; just sitting, thinking about my purchase and studying the employees... these were honest workers in a good office atmosphere. At one point I even compared car prices with Dan on cars.com. I left the lot with a 2007 bmw 228i and a huge grin on my face. If you want to feel good about the price you pay and the car you purchase, come to these guys. They certainly got my business for life. And my car is exactly what I wanted.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks again for your Business and this great review!
Buyer Beware
I regret ever going to this place. I purchased an Infiniti QX 56 and it broke down the very next day. They promised to fix it but the day the truck was picked up, the service engine soon light came on. So frustrating. The service department became very nasty and I'm still having issues with the truck. They make you write a Cars.com review the same day of purchase, pathetic. Don't waste your time.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
04 Nissan Quest
My experience here was great and satisfied with the vehicle, and will recommend friends and relatives.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the review and for our Business!
Real people friendly people
They helped us out so much. Great place to shop for a car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate your Business!
They helped us in every way possible!
Ryan was amazing. Very helpfull in every possible way and we left with a new, reliable car!
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank You for your Business!
O4 INFINITY QX56
This was the quickest purchase I ever made. The dealership was very accommodating and helpful in giving me exactly what I wanted. Ricardo was amazing and funny, which made the time fly by. Everyone was extremely friendly and I will definitely recommend them to my friends. Best Ever!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for this great review! We definitely appreciate your Business!
2006 Dodge sprinter
I enjoyed working with the salesman very much. He was helpful and polite. I felt well taken care of. I really appreciate being able to talk with a mechanic directly as he was performing some maintenance on the vehicle. He was knowledgeable, helpful, and inviting in conversation. The only reason customer service was not excellent is because I had to wait a long time for repairs to be done and never had a good idea of how long the repairs would take. I didn't even know there were repairs to be made to the vehicle. However, I am glad that the repairs were made. A few glow plugs were replaced.
- Customer service 3.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank You for shopping FortuneMotorGroup! We appreciate your Business!
05 LEXUS LS 430
EXCELLENT SALES REP will BYE MORE CARS FROM HERE Always shopping at the right place come check them out
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
A Short and Sweet review...thank you!