Bosco Auto Group

BUYER BEWARE: Critical Concerns with Bosco Auto Group I urge potential customers to exercise extreme caution when dealing with Bosco Auto Group. My recent experience with them has raised several alarming issues: MISREPRESENTATION OF VEHICLE CONDITION: Contrary to the salesperson's claims that the vehicle was heavily worked on into near-new condition, it has had multiple mechanical issues. Despite assurances of thorough refurbishing, the reality was starkly different. REPEATED MECHANICAL FAILURES: In just seven months, the vehicle required three separate repairs for persistent mechanical problems, none of which were resolved satisfactorily. INCOMPETENT REPAIR WORK: The dealership's mechanics failed to diagnose and fix an oil leak, a problem that an independent mechanic identified and resolved quickly. When confronted, the dealership admitted to substandard work on multiple occasions. POOR CUSTOMER SERVICE: Despite acknowledging their failures, the dealership refused to perform necessary repairs without additional charges, even though these repairs were already paid for. This lack of accountability and disregard for customer satisfaction is deeply concerning. DUBIOUS BILLING PRACTICES: I have documented evidence, including invoices and visual proof from an independent mechanic, showing that Bosco Auto Group billed for repairs and parts that were not actually provided. This raises serious questions about their integrity and business practices. OVERALL DISREGARD FOR CUSTOMER EXPERIENCE: The dealership's attitude towards repeated service visits was dismissive and unprofessional, reflecting a culture that prioritizes profit over customer welfare. Based on these experiences, I strongly recommend that anyone considering a purchase from Bosco Auto Group thoroughly verify all claims and approach any dealings with them with heightened scrutiny.

READ BEFORE BUYING! Bought an f250 didn't realize it was delete till after the purchase.(Which is illegal) 3 weeks later breaks down 10k in repairs from a ford dealership. Then not even 300 miles later breaks again. 500 later fixed again. They didn't care or try to make it right. DO NOT BUY THAT EXTENDED WARRANTY THEY TRY TO SELL. Do they everything they can to keep from paying. Bunch of dishonest crooks.

I was told by salesman that the truck had new tires. Truck was delivered at dusk on a Friday night and when I took to tire shop they informed me they were 2019 tires with little tread life left. It is supposed to have new batteries as well I have been scared to check because I don't want to be anymore disgusted.

Horrible service and doesn’t support the community so don’t support them. They are rude on the phone and in person. Support a better business so one’s like these don’t last

Had a terrible interaction with them, car listed was suppose to have a warranty included the sales person said o that’s not for these types of cars and wanted to charge an additional 6.5k xx the warranty. Seemed bait and switch W very negative overall interaction

Worst place to buy a high-end vehicle. They don't have enough administration staff to handle your paperwork or to process your requests. I submitted my request for a warranty refund back in March and they tell me they don't have the manpower to handle the numerous requests they receive. Its now August and I still have not received my refund. No follow up from after 10-15 emails but one email saying "we just don't have the manpower to process your request". Stay away from this dealership. They sell lemons - Not Diamonds!! Also, don't waste your time contacting a General Manager. They DON'T HAVE ONE!!

After driving from five hours away they gave me a great deal and made it worth my time. The vehicle was xxxx near perfect even though it’s a used vehicle. Would recommend them to anyone I know. It’s worth the drive

They list vehicles for sale on their website that have actually been sold in another state! Yes folks, you read that right. After reading the carfax report that was provided by the out of state dealership, I was able to determine that the vehicle I was interested in was sold in North Carolina! Shady and deceitful business practices if you ask me. Don't waste time on this place because they sure will waste yours.

Hopefully you are seeing this and other reviews like it before making your purchase. If so I have several reasons why this is not the dealership you should do business with. We purchased a 2017 Model X from them after finding it as a great price on Car Gurus. 1. The price they quote is $3000 to $6000 less than the actual price as they will add a Dealer fee. 2. You likely saw several images of a 3 year -100k mile warranty attached to the vehicle images giving you the assumption that it’s a pretty safe bet. It does not apply to vehicles over 100k miles. Even 106k miles. 3. Specifically for prospective Tesla buyers, they have no clue about the vehicle they’re selling. We drove over 4 hours to pick up the car and when we showed up it wasn’t charged. They say it is because they only have a 110 outlet and it charges too slow (the salesman said it takes 2 weeks to charge to 100% - from 50-100% takes 36 hours at most on a 110). Conveniently not charging it also lets them mask any battery degradation. Our car that should have a range of 295 miles (100D) as was listed on Car Gurus only gets up to 261 at 100%. And it won’t even get that. We are not zippy drivers reveling in all that instant acceleration, we bought it because it seats 6. So I begin driving back to make it back to Tulsa in time for an evening shift and my wife and our newborn start back an alternate route in the brand new car to see her mom. By the time she reaches the Denton Supercharger the car has massively overheated in January with warning messages about the A/C. I call right away letting them know it’s 88 degrees inside. No attempt to fix it or have us bring it back. My wife and baby suffer though the trip back and I have an appointment set with the Tesla service center here in Tulsa. The compressor is shredded and there’s metal all through the system, total replacement - $4000. I send them the invoice and a picture of the metal covered cleaning swab from the A/C line. No way it could have been missed. I’m told the GM will call me on January 13th. I call or text regularly for the next month. I finally received the response today that they will do nothing to make it right. Not the $4000 invoice, not a return on the $2890 dealership surcharge, not $1000 token of good faith. Not a penny. 5. Their salesman will be very friendly and work to give you that good feeling. You aren’t friends. They aren’t there to be your friend, they are there to get you to finance whatever vehicle the dealership found at auction and cleaned up to look nice. This isn’t one of those we’ll take care of you and make sure everything is right. So if you choose to buy a vehicle from them you need to know you are assuming all risk and they have no qualms about it. I wouldn’t buy from them again. I wish I hadn’t in the first place. Don’t let necessity and circumstance drive you to make such a risky decision.

WHATEVER YOU DO - DO NOT BUY FROM HERE. I purchased a 2022 tesla model y, where I was lied to about SEVERAL things. The dealer (bailey) gave me false information about the car, did not bother charging it before me driving it off the lot (keep in mind — was there for SIX hours) and then dealership was closing and gives me a tesla with 15% battery…knowing I had the drive all the way back to Austin. On top of this, bailey never replied back to me when texting her about the lies, and issues. The tesla never had an account made for me so I was stranded without charging access on my way back to austin — we had to get a hotel that night because of this. The finance guy kept my drivers license. To add, this is my favorite part, the dealer never told the finance guy about my car being a $15K trade in, so after all the paperwork is done, I look at the final number and am asking how he got that quote. He then goes, “you had a trade in? nobody told me that!” they really tried to scam me out $15K. Watch out - they are total crooks and losers!!