As a first-generation Texan, I was born and raised in the Flower Mound community. The idea for Public Auto Brokers came about while I was finishing up my degree and working part-time for my father's construction company.
As the inventory count started getting too big for one person to handle, the company grew from a small startup to a multiple employee dealership.
"From out lot to your driveway"
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My salesperson was Cameron he was phenomenal , over the top professional. I called prior to going. I told him exactly what I wanted Nothing Else. My process... was a breeze and effortless. I had just recently purchased a car and was displeased. He explained to me how the trade in works if I decided to do it.. Shortly after I walked out with an amazing car. And a fabulous interest rate. I walked away feeling like I had a new family. Everyone was great that I connected too.
We could not be happier with our experience with both the salesperson, Daniel Orosco, AND with Bosco Auto Group. We don't take car buying lightly and we... are intolerant of the dealership run-around. Admittedly, my patience runs thin when it comes to how some dealerships handle their business. I sent an inquiry online about a vehicle we were interested in. I heard back from Daniel in less than an hour. I gave him all the information for the trade-in I had and he set an appointment with us for the following day. I texted Daniel prior to us coming in and in no uncertain terms, told him, "in due respect, no bs-ing. In and out, easy", or we leave. I also told him I would not stay beyond an hour to hour and a half max--from walking in to deal closed and driving away. He was fine with it and said he'd have the truck and his finance person prepped for our arrival. Yes, I read the reviews...even saw a couple calling out Daniel himself. I even initially cancelled our scheduled appointment because of some of the reviews we saw (what can I say, we value our time and didn't want to deal with some of what we read about). EVEN with that, no pressure from Daniel when I text him we were not coming (initially); he just asked that I simply keep him posted if we eventually chose to come in or not. Because of that low-key, no hassle response, we finally decided to make the one-hour drive. On that note, I cannot speak for the reviews that anyone else has posted about Daniel. I will say, Daniel was OUTSTANDING for us and we have nothing bad to say about him or his professionalism, whatsoever. I'll add that people are human, and, without someone saying something, no one can really know what other's may be dealing with on any given day. Daniel was awesome and open with us. I appreciated his transparency. The truck we went to see was washed and ready, sitting out front. As he said he would, Daniel had prepped the finance person and he was ready upon our arrival. They quickly looked over the trade-in while Daniel took us out to drive the truck we wanted. From the time we got there, drove the truck, got back from the test drive, to going directly into the finance person's office, and driving away with the truck we wanted, took just under 1.5 hours. This was an incredibly easy and pleasant experience. Folks were professional and the process was expeditious. We would absolutely return and have recommended both Daniel and Bosco to friends and family. Thank you for an excellent experience. Justin and Maria
The most important characteristic of selling cars is transparency; and, this is what makes Public Auto Brokers so succesful! Having bought some 20+ performance... cars during the last thirty years, I was impressed by how unique this dealership is; where all staffers are courteous & friendly; including the owners (Paul & Gary...) who really come to work and do their daily tasks. However, today's review honors Bob Murphy (sales & finance Director) who efficiently orchestrated my deal to success--enabling me, in 2 hours, to finally be in a my dream car, a 2016 GT350. In fact, what is so unique at Public Auto Brokers, is their modern way of selling cars: the deal closer is the same person who completes all finance paperwork--unilke conventional dealerships & their mediocre approach, where clowns, with different titles & ranks, line up with markers to play games; then... comes another jester, the finance/business manager, trying to fabricate more sides to one coin...sorry, not interested! Besides, what impressed me most was Public Auto Brokers efficiency: all employees are working, with no idle/down-time; there are NO secretaries/gate-keepers doing nothing, while walking around and smiling... Finally, words are never enough to express my praise; but now I know that Public Auto Brokers is The Automotive Paradise who provide 'the best car-buying experience ever': Best prices & Competence, topped by positive attitudes. Money negotiations is very TRANSPARENT and drama-free (no hustling: all prices are on-line, with free car faxes). Very simply: Try it to believe it!
The quoted price on Cars.com and the Bosco website is why I was interested in the vehicle and drove 3 hours to see it. When sales guy presented me with... price sheet they low-balled my trade-in by $3,500 (based on what I got elsewhere) and added $3,900 in dealer service fee. After all additions the car was almost $10,000 above the online price! These guys give the stereotype to used car dealers. Needless to say, I walked out and purchased elsewhere.
I purchased my beautiful car from Bosco's and I must say that my sales person Daniel Orosco was absolutely the best. He was patient and helpful. I went... in with a particular car in mind and a budget. We couldnt get to the price I needed, but he found me an earlier model car that I really liked much better. Thank you Daniel. -Olivia Overs
False advertising!!! Bosco adds 3,000 to $5,000 to advertised price with what they call dealer service fee. Buyer beware. People who finance don't just... look at your payments look for what you're paying for.
Good Afternoon: I went to shop for my daughter's vehicle three days ago. My daughter contacted Allen; a salesperson, and scheduled an appointment for... Tuesday, December 22nd to see a Dodge Journey 2016 for $7,995. During the phone conversation, Allen checked his inventory and verified that the 2016 Dodge Journey was still available in the lot for $7,995. We were excited to find a vehicle for this prize. When we arrived Allen greeted us. I did mention that I was paying cash for it and had a $7,200 limit. We went for a test drive. Allen mentioned that they added new tires, checked the brakes, and did maintenance service and repairs. After an hour and a half of conversation, Allen stated that the Dodge Journey 2016 was on sale for $8,625 and that the maintenance service and repairs were an additional $3,200. Just in case I misunderstood, I had to ask; "So the real price is $11,000 something instead of the advertised price of $7,995?" Allen replied; "yes." Then, he stated that he will update the website with the real price. I refused to pay this price. Allen offered to contact me by the end of the day of December 22nd with inventory close to my budget. I was dumbfounded and wondered why he was not able to do that while I was still at his office and he had access to his computer. It should not have taken that long. Allen never contacted me back. I checked the website on December 23rd and the car was still available for $7,995. After this experience, I can honestly conclude that I would never purchase a vehicle from this dealership. There is such a thing as "false advertisement," and it should be illegal. If they lied about the price, what else could they lie about? Later that day, I searched Google and read some of the reviews. Some consumers have echoed a similar experience.
Found a car on the website and they actually found a better model, less mileage for me to test and It was everything i needed and wanted. They were very... responsive from the moment I asked for availability and was able to get a test ride set up within a day. Love my car and would definitely recommend the dealership to family and friends.
Unfortunately all of the warnings are true. I never write these reviews, but had to after my experience. I was presented a $3995 Dealer Service Fee on... an $12995 vehicle by the sales manager. It then became a game of “what would you be willing to pay” and we landed on$1000 for the few. He was not able to get it approved by whoever he reports to and said he couldn’t let a $12995 vehicle sell for less than $16K TTL. Save yourself time and just call on the price and get the dealer service fee quoted as well.
I made an appointment with Bryan. He was very professional and not pushy. I drove a ways to look at a car I have been searching for and was not disappointed.... Fair on trade in and not pushy at all. Very satisfied and will definitely consider them for future purchases.