Reviews
Joshua was great!
Joshua was great! We can' say enough about him. Please give him a promotion and raise. Then fire Annette in financing, she was condescending and rude.
Joshua was great!
Joshua was great! We can' say enough about him. Please give him a promotion and raise. Then fire Annette in financing, she was condescending and rude.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Sales Team at AutoMax Ocala
Robert Woods and the loan officer answered all my
Robert Woods and the loan officer answered all my questions with the upmost professionalism. They made me feel comfortable and a valuable customer I would recommend this car dealership to friends and family! He showed me many cars until I was satisfied great job!
Robert Woods and the loan officer answered all my
Robert Woods and the loan officer answered all my questions with the upmost professionalism. They made me feel comfortable and a valuable customer I would recommend this car dealership to friends and family! He showed me many cars until I was satisfied great job!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. The Sales Team at AutoMax Ocala
Elijah was awesome .
Elijah was awesome . I told him what I was looking for and he took me to the perfect car . What an amazing salesman .
Elijah was awesome .
Elijah was awesome . I told him what I was looking for and he took me to the perfect car . What an amazing salesman .
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for sharing your thoughts about your experience with AutoMax Ocala. We appreciate your business and hope to see you again soon! The Sales Team at AutoMax Ocala
Fast, efficient, friendly, and great service.
Fast, efficient, friendly, and great service. Good prices and lots of options with low interest rates
Fast, efficient, friendly, and great service.
Fast, efficient, friendly, and great service. Good prices and lots of options with low interest rates
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for your feedback on your recent visit to AutoMax Ocala. It's great to hear that we were able to assist you and that you had such a positive experience. The Sales Team at AutoMax Ocala
Very bad experience .
Very bad experience . The car that i bought should never have been listed for sale! It drove well on the test drive but on the way home after the sale the transmission acted up. It needs a new transmission ! They must have known that and still sold it to an unsuspecting customer. What they say about used car dealers applies to them for sure.
Very bad experience .
Very bad experience . The car that i bought should never have been listed for sale! It drove well on the test drive but on the way home after the sale the transmission acted up. It needs a new transmission ! They must have known that and still sold it to an unsuspecting customer. What they say about used car dealers applies to them for sure.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We're sorry to hear about your experience, Cathy, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. The Team at AutoMax Ocala
I had a great experience purchasing my car.
I had a great experience purchasing my car. I had to come from another state, it required coordination and collaboration. I was pleased with the professionalism and the positive demeanor of each individual I interacted with. I will be back! Thank you 🙏
I had a great experience purchasing my car.
I had a great experience purchasing my car. I had to come from another state, it required coordination and collaboration. I was pleased with the professionalism and the positive demeanor of each individual I interacted with. I will be back! Thank you 🙏
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. The Sales Team at AutoMax Ocala
During my visit, I found that all vehicles on the lot
During my visit, I found that all vehicles on the lot were locked, which made it difficult to freely browse. The sales associates also seemed impatient or frustrated when I wanted to look at more than two vehicles. Purchasing a car is a significant investment, and I expect the opportunity to thoroughly explore my options before making a decision. After I selected a vehicle, I was disappointed to find it needed over $1,400 in brake repairs shortly after the purchase. Additionally, the vehicle detailing was subpar and did not reflect the quality I expected from a dealership. On top of that, I had already secured pre-approval through my own financing, yet the finance department still submitted my application to lenders I explicitly asked them not to use. This was frustrating and completely disregarded my instructions. Overall, I was not pleased with the experience due to the rushed and pressured atmosphere, disregard for my financing preferences, and post-sale mechanical and cosmetic issues.
During my visit, I found that all vehicles on the lot
During my visit, I found that all vehicles on the lot were locked, which made it difficult to freely browse. The sales associates also seemed impatient or frustrated when I wanted to look at more than two vehicles. Purchasing a car is a significant investment, and I expect the opportunity to thoroughly explore my options before making a decision. After I selected a vehicle, I was disappointed to find it needed over $1,400 in brake repairs shortly after the purchase. Additionally, the vehicle detailing was subpar and did not reflect the quality I expected from a dealership. On top of that, I had already secured pre-approval through my own financing, yet the finance department still submitted my application to lenders I explicitly asked them not to use. This was frustrating and completely disregarded my instructions. Overall, I was not pleased with the experience due to the rushed and pressured atmosphere, disregard for my financing preferences, and post-sale mechanical and cosmetic issues.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We're sorry to hear about your experience, Jamie, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. The Team at AutoMax Ocala
We were clear about what we could afford and they made it
We were clear about what we could afford and they made it work and Also were very fair on our trade in
We were clear about what we could afford and they made it
We were clear about what we could afford and they made it work and Also were very fair on our trade in
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing AutoMax Ocala. We look forward to having you as one of our valued customers for many more years to come! The Sales Team at AutoMax Ocala
My experience was absolutely MAGNIFICENT therefore I will
My experience was absolutely MAGNIFICENT therefore I will be referring people their way most definitely!
My experience was absolutely MAGNIFICENT therefore I will
My experience was absolutely MAGNIFICENT therefore I will be referring people their way most definitely!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing AutoMax Ocala. We look forward to having you as one of our valued customers for many more years to come! The Sales Team at AutoMax Ocala
Our sales rep.
Our sales rep. Arthur was wonderful! He was patient caring and easy to work with. I love my new car! I recommend Auto Nation
Our sales rep.
Our sales rep. Arthur was wonderful! He was patient caring and easy to work with. I love my new car! I recommend Auto Nation
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for choosing AutoMax Ocala! Please let us know if we can be of any more assistance. The Sales Team at AutoMax Ocala