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Automax of Ocala

(4,510 reviews)
Visit Automax of Ocala
Sales hours: 11:00am to 6:00pm
Service hours:
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Sales Service
Monday 8:00am–8:00pm 8:00am–5:00pm
Tuesday 8:00am–8:00pm 8:00am–5:00pm
Wednesday 8:00am–8:00pm 8:00am–5:00pm
Thursday 8:00am–8:00pm 8:00am–5:00pm
Friday 8:00am–8:00pm 8:00am–5:00pm
Saturday 8:00am–7:00pm Closed
Sunday 11:00am–6:00pm Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award

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(352) 553-4467 (352) 553-4467

Inventory

See all 300 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since November 2007.
At AutoMax Ocala, we offer Quality Cars at Outlet Prices, specializing in like-new pre-owned vehicles at prices below market value. Our showroom features up to 60 top models from leading manufacturers. Visit our website for 360-degree photos, videos, vehicle specs, and history reports. Use our Digital Retailing Tool to estimate trade-in values, explore finance offers, and use the Payment Calculator. We've won the Cars.com Consumer Satisfaction Award for 7 years and hold an A+ rating from the Better Business Bureau.
Quality Cars - Outlet Prices

Service center

Phone number (352) 553-4467

Service hours

Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

(4,510 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Automax of Ocala from DealerRater.

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Joshua was great!

Joshua was great! We can' say enough about him. Please give him a promotion and raise. Then fire Annette in financing, she was condescending and rude.

Joshua was great!

Joshua was great! We can' say enough about him. Please give him a promotion and raise. Then fire Annette in financing, she was condescending and rude.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Sales Team at AutoMax Ocala

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Robert Woods and the loan officer answered all my

Robert Woods and the loan officer answered all my questions with the upmost professionalism. They made me feel comfortable and a valuable customer I would recommend this car dealership to friends and family! He showed me many cars until I was satisfied great job!

Robert Woods and the loan officer answered all my

Robert Woods and the loan officer answered all my questions with the upmost professionalism. They made me feel comfortable and a valuable customer I would recommend this car dealership to friends and family! He showed me many cars until I was satisfied great job!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. The Sales Team at AutoMax Ocala

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Elijah was awesome .

Elijah was awesome . I told him what I was looking for and he took me to the perfect car . What an amazing salesman .

Elijah was awesome .

Elijah was awesome . I told him what I was looking for and he took me to the perfect car . What an amazing salesman .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your thoughts about your experience with AutoMax Ocala. We appreciate your business and hope to see you again soon! The Sales Team at AutoMax Ocala

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Fast, efficient, friendly, and great service.

Fast, efficient, friendly, and great service. Good prices and lots of options with low interest rates

Fast, efficient, friendly, and great service.

Fast, efficient, friendly, and great service. Good prices and lots of options with low interest rates

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for your feedback on your recent visit to AutoMax Ocala. It's great to hear that we were able to assist you and that you had such a positive experience. The Sales Team at AutoMax Ocala

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Very bad experience .

Very bad experience . The car that i bought should never have been listed for sale! It drove well on the test drive but on the way home after the sale the transmission acted up. It needs a new transmission ! They must have known that and still sold it to an unsuspecting customer. What they say about used car dealers applies to them for sure.

Very bad experience .

Very bad experience . The car that i bought should never have been listed for sale! It drove well on the test drive but on the way home after the sale the transmission acted up. It needs a new transmission ! They must have known that and still sold it to an unsuspecting customer. What they say about used car dealers applies to them for sure.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're sorry to hear about your experience, Cathy, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. The Team at AutoMax Ocala

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I had a great experience purchasing my car.

I had a great experience purchasing my car. I had to come from another state, it required coordination and collaboration. I was pleased with the professionalism and the positive demeanor of each individual I interacted with. I will be back! Thank you 🙏

I had a great experience purchasing my car.

I had a great experience purchasing my car. I had to come from another state, it required coordination and collaboration. I was pleased with the professionalism and the positive demeanor of each individual I interacted with. I will be back! Thank you 🙏

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. The Sales Team at AutoMax Ocala

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During my visit, I found that all vehicles on the lot

During my visit, I found that all vehicles on the lot were locked, which made it difficult to freely browse. The sales associates also seemed impatient or frustrated when I wanted to look at more than two vehicles. Purchasing a car is a significant investment, and I expect the opportunity to thoroughly explore my options before making a decision. After I selected a vehicle, I was disappointed to find it needed over $1,400 in brake repairs shortly after the purchase. Additionally, the vehicle detailing was subpar and did not reflect the quality I expected from a dealership. On top of that, I had already secured pre-approval through my own financing, yet the finance department still submitted my application to lenders I explicitly asked them not to use. This was frustrating and completely disregarded my instructions. Overall, I was not pleased with the experience due to the rushed and pressured atmosphere, disregard for my financing preferences, and post-sale mechanical and cosmetic issues.

During my visit, I found that all vehicles on the lot

During my visit, I found that all vehicles on the lot were locked, which made it difficult to freely browse. The sales associates also seemed impatient or frustrated when I wanted to look at more than two vehicles. Purchasing a car is a significant investment, and I expect the opportunity to thoroughly explore my options before making a decision. After I selected a vehicle, I was disappointed to find it needed over $1,400 in brake repairs shortly after the purchase. Additionally, the vehicle detailing was subpar and did not reflect the quality I expected from a dealership. On top of that, I had already secured pre-approval through my own financing, yet the finance department still submitted my application to lenders I explicitly asked them not to use. This was frustrating and completely disregarded my instructions. Overall, I was not pleased with the experience due to the rushed and pressured atmosphere, disregard for my financing preferences, and post-sale mechanical and cosmetic issues.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're sorry to hear about your experience, Jamie, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. The Team at AutoMax Ocala

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We were clear about what we could afford and they made it

We were clear about what we could afford and they made it work and Also were very fair on our trade in

We were clear about what we could afford and they made it

We were clear about what we could afford and they made it work and Also were very fair on our trade in

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing AutoMax Ocala. We look forward to having you as one of our valued customers for many more years to come! The Sales Team at AutoMax Ocala

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My experience was absolutely MAGNIFICENT therefore I will

My experience was absolutely MAGNIFICENT therefore I will be referring people their way most definitely!

My experience was absolutely MAGNIFICENT therefore I will

My experience was absolutely MAGNIFICENT therefore I will be referring people their way most definitely!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing AutoMax Ocala. We look forward to having you as one of our valued customers for many more years to come! The Sales Team at AutoMax Ocala

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Our sales rep.

Our sales rep. Arthur was wonderful! He was patient caring and easy to work with. I love my new car! I recommend Auto Nation

Our sales rep.

Our sales rep. Arthur was wonderful! He was patient caring and easy to work with. I love my new car! I recommend Auto Nation

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for choosing AutoMax Ocala! Please let us know if we can be of any more assistance. The Sales Team at AutoMax Ocala

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