Champion Chrysler Jeep Dodge Ram of Lansing

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2.7
(185 reviews)
Visit Champion Chrysler Jeep Dodge Ram of Lansing
Sales hours:
Service hours:
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Service Sales
Monday 7:00am–7:30pm 8:30am–8:00pm
Tuesday 7:00am–6:00pm 8:30am–6:00pm
Wednesday 7:00am–6:00pm 8:30am–6:00pm
Thursday 7:00am–6:00pm 8:30am–8:00pm
Friday 7:00am–6:00pm 8:30am–6:00pm
Saturday 8:00am–4:00pm 9:00am–4:00pm
Sunday Closed Closed
New (517) 268-8773 (517) 268-8773
Used (517) 268-8777 (517) 268-8777
Service (517) 268-8768 (517) 268-8768

Inventory

See all 111 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since January 2016.
CHAMPION has been in business for more than 30 years and during that time has seen many changes in our industry but through all that our philosophy has remained steadfast; to treat our customers with dignity and respect and to offer services that make convenience a top priority. (Just the way it should be).

We invite you to tour our facility and to take a "no obligation" test drive of one of our fine Chrysler vehicles. If you would like to call-ahead we will do our very best to have your specific vehicle ready and waiting.

Our team is ready to serve you!!
Prices So Low They'll Rock You!

Service center

Phone number (517) 268-8768

Service hours

Monday
7:00am–7:30pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Reviews

2.7
(185 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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1.0

Couldn’t leave a 0 or I would have!

Couldn’t leave a 0 or I would have!! Had some warranty work done on my 2020 Jeep Wrangler. Needed the auxiliary battery replaced. It’s been a bit since the service was done, while I was spraying off the Jeep I noticed a push in rivet hanging out of the right front wheel well. So I pushed it back in which it didn’t stay. Then I check the other 3 wheel wells and the rivets are not the same as the front right. So they took off the plastic on front right but didn’t replace it back to factory rivets. Didn’t bother to tell me they did this either. Needless to say I’m a little pissed off and will NEVER have service work done at Champion again!!

Dealer response

Jeff, we're so disappointed that you didn't feel we lived up to our standard of excellence. That isn't how we strive to operate and if you're willing we'd like to discuss this further with you. Jeff Freese, our Service Manager will contact you shortly. We'd appreciate the chance to help regain your trust and look forward to speaking soon.

Consumer response

He can contact me at jeff_gasch@yahoo.com

4.0

It was very nice working with the staff at Champion.

It was very nice working with the staff at Champion. Ben was great to work with.

1.0

So I went in after only having my vehicle for less than a

So I went in after only having my vehicle for less than a week with a concern on my vehicle that the air pressure was not reading and I was informed by the sales guy Todd Greene that he would not help me at all even tho at the time of sales he told me theirs nothing wrong with the Jeep. And he told me to ignore it and that he was not informed anything was wrong with the sensors so to u all I have to say is that is poor sales men ship and I will not ever buy another vehicle from u. Service dept is great tho and very polite. And thanks to discount for my new sensors.

1.0

Rubbish

Terrible experience from the get go! Promises made and not kept. The finance lady was awesome, the service area is a mess, not good workmanship

1.0

I went into the dealership on 1/5/22 waited 20 minutes to...

I went into the dealership on 1/5/22 waited 20 minutes to be acknowledged while two other people obtained help before me. However, I was there first but was arguing with the service guy about what I scheduled the appointment for (he claimed for a headrest, but it was for an electrical problem with my van doors). Soren was very mean and aggressive, standing up over me, very angry, puffing out his chest to intimidate me, asking, "do you have a problem with me?". I didn't want any issues as I'm a 5"1 female who doesn't like confrontation. All of this happened after I returned to the dealership from picking up my children from daycare- because I spent almost the entire day at the dealership waiting for my vehicle to be looked at, although I scheduled a 9:00 am appointment for which I arrived a few minutes early. So after wasting my day, I left but tried calling to confirm the status of my vehicle,it upset the service rep. I sat at the dealership practically the entire day for a 9:00 am appointment for which I previously had scheduled and arrived early. Very unsettling encounter and experience, but Phil was excellent and did everything to rectify the situation. But once Phil left the area, Soren approached me unnecessarily, although Phil was already helping. If I was male, I don't think I would've experienced the same treatment.

5.0

Great dealership

Team was very low pressure and kept me up to date on everything. Inspected and fixed several items in the truck before putting it up for sale.

5.0

Great Customer Service!

I had a great experience shopping for my new Cherokee Trailhawk. They even helped me get out of my lease that I was over in miles on!

1.0

Don’t waste your time

They posted price on here of $58,900 and when working out deal it was really $67297. Typical dealer trap to get you in. Wasted a lot of time for nothing.

Dealer response

Steve, thank you for taking the time to leave us this detailed feedback. Excellent customer service is our top priority and we are disappointed to learn that you may have had anything less than a stellar experience with us. Matt Botsford, our General Manager, will contact you shortly. Thanks again for sharing, and we look forward to speaking with you soon.

1.0

They sold me a pile of garbage, plain and simple. They...

They sold me a pile of garbage, plain and simple. They left out that it didn't have heat, had a blown head gasket, and had internal engine damage from said gasket. It was smart of Jake the salesman to drive the truck around the lot first. It allowed that thick as sludge they poured into the engine to quiet it down as I test drove it. Next morning, it was knocking like crazy on a cold start. Matt got in touch we me on Saturday saying that they'd make it right... On Monday that suddenly went out the window because Pat told me "tough xxxx" I signed paperwork. Even though it very clearly isn't listen in their "assessment". Typical shady xxxxhole dealership, don't come here.

4.5

Great experience!

Awesome experience buying my RAM 1500 from Champion! Sean our sales rep was honest, down to earth, easy going. He saved me money on insurance, got me a great rate for financing my truck, and overall made the experience great! Wish all sales guys were like Sean!

Dealer response

Thank you for the five star rating and taking the time to provide feedback, J. Please let us know if there's anything else we can do for you. See you on the road!

See all 185 reviews