AutoCenters of Bonne Terre

Reviews

2.5 out of 5 2.5
15 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    October 4, 2018

    Bought a car,told the dealer i was filing bankruptcy. When the finance co called me 10 days after I had the car.They asked if I was. I didnt lie. They... backed out of the contract 2 weeks after I purchased the car. Now Auto Centers is keeping my 1100 down payment from me. Even though they have the car back. They are charging me 30 a day,even though I had a contract.Would never recommend this place to anyone.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 4.0 out of 5
    December 11, 2017

    Even though they were unable to help us due to no money for a down payment, we still found our salesman Josh to be very pleasant and not at all pushy.... We loved the car he picked out, our daughter is considering purchasing a vehicle due to our great experience. The facility was jam packed the Saturday we went and the wait was a little extensive only to be disappointed buuuut so is life . All in all we had a great experience and will still recommend family and friends.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 19, 2015

    Very fair, very courteous and knowledgeable sales staff...my sales guy was Jeremy ..love this guy

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your purchase and taking the time to give us positive feedback! We appreciate your business!

  • 5.0 out of 5
    February 13, 2013

    Wr purchased a 2007 Ford F150 in July 2012. A week after we bought it we went on a camping trip a hundred miles away from home. We statrted to experience... a problem with our truck that Friday night. We immediately contacted the General Manager and explained our situation. He and the salesman Kevin drove 80 miles to bring us a loaner truck and had a tow truck at the campground first thing Saturday morning. We enjoyed the rest of our camping trip and by the next Tuesday our truck was fixed and we have not had a problem since. I would say you can not get better customer service than that. They truly mean what they say. They are a dealer that takes care of you after the sale . Beth M.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?
    Dealer Response

    Thank you for your review! Jeremy Lamb Internet Consultant 573.358.1020

  • 5.0 out of 5
    February 13, 2013

    I have been looking for 5.9 Cummins for months that has not been tore up. I found these guys on the internet. They have a bunch of diesel trucks and they... knew what they were talking about when I asked questions about their trucks. I found they have a Dodge master mechanic that takes care of all of their vehicles. That made feel alot better since I did not have any experience with them. I would recommend anyone to go in there and check up out!!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your review! Jeremy Lamb (from Bonne Terre, MO) Auto Centers Internet Consultant 573.358.1020

  • 5.0 out of 5
    February 13, 2013

    Hello everyone, I just bought a 2007 Chevy Equinox and I am very happy with my purchase. Never did I dream I would be driving this new SUV. I have been... turned by other dealers or they said I needed a fortune to put down. I am leaving here with a big smile on face today. Thank you Autocenters and Thank you Brian, Jason, and Andrew.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for your review! Jeremy Lamb Internet Consultant 573.358.1020

  • 5.0 out of 5
    February 13, 2013

    I was searching for three months for a Chevy Tahoe LT. I looked everywhere in my area with out any luck. I checked these guys out on Cars.com and then... on their website. What I found out was that their price was fair and the customer service was out of this world. I even met the General manager. I have been to alot of big dealerships in Saint Louis and have never met the man behind the curtains. I had a check engine light come on and called Andrew my salesman and he was more than happy to get my Tahoe into their shop to check it out, even though I did not purchase a extended service contract. It turned out just to be a O2 sensor. I have been driving it now for a couple of months and I am very happy with my purchase!!!!!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your review! Jeremy Lamb Internet Consultant 573.358.1020

  • 5.0 out of 5
    February 11, 2013

    My name is J.R. Johnson and I bought a 2001 Ford F350. I traveled from St. Paul, Minnesota to Bonne Terre, MO to get exactly what I was looking for. My... salesman Andrew was helpful, he made me a video to put my mind at ease. As you could imagine traveling that far to buy a vehicle was little scary. When I arrived The truck was detailed and ready to go for me. It was exactly what I was looking for. I could not have had a better cross-country experience. Thank you guys again.a

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your review! Jeremy Lamb Internet Consultant 573.358.1020

  • 5.0 out of 5
    February 11, 2013

    To whom it may concern, I was expecting the same old experience I have had in the past. You see I have had some credit issues over the last few years (... I mean who hasn't). I met with Andrew, and explained to him my situation. I told him I needed a truck for work and I could not afford a huge payment. He was more than helpful. He got me in a low mileage truck with a lifetime warranty. I would recommend everyone to go there and get a great deal!!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your review! Jeremy Lamb Internet Consultant 573.358.1020

  • 5.0 out of 5
    February 8, 2013

    I have found it hard to make a purchase up until my visit with Auto Centers of Bonne Terre. I have some credit problems that no one seemed to understand... how to overcome. When I started working with a salesman at Auto Centers my confidence went from zero to 10! I was a frustrated already and he made me feel at ease and was able to get financing for me so I could have a reliable car for getting back and forth to work. Turns out I didn't need as much down as I had previously been told and I got a better interest rate than I had anticipated. The saleman knew what he was doing and fought for me to get the car I wanted! I am more than happy with Auto Centers! Thanks for making it easy!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for your review! Jeremy Lamb Internet Consultant 573.358.1020

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