AutoCenters of Bonne Terre

We had filed a credit application and negotiated the sale of a truck over the phone for a week prior to driving there. Was in constant contact with the salesman. We arranged to drive there Friday, April 9th. Because it is about 1.5 hours from our house, we used some PTO for work and arranged childcare. Alerted the salesman that we were on our way and that our ETA was 6:15pm. At 5:23pm the salesman informed us that there was another customer test driving the truck. Even though we had arranged an appointment to come and do the paperwork to purchase the truck, they sold it out from under us on our drive to the dealership. The manager was useless and brushed it off. We were also told that we shouldn't be upset by this. Absolutely the worst customer service I have ever experienced. Would never buy a vehicle from a company that treats people this way.

Bought a car,told the dealer i was filing bankruptcy. When the finance co called me 10 days after I had the car.They asked if I was. I didnt lie. They backed out of the contract 2 weeks after I purchased the car. Now Auto Centers is keeping my 1100 down payment from me. Even though they have the car back. They are charging me 30 a day,even though I had a contract.Would never recommend this place to anyone.

Even though they were unable to help us due to no money for a down payment, we still found our salesman Josh to be very pleasant and not at all pushy. We loved the car he picked out, our daughter is considering purchasing a vehicle due to our great experience. The facility was jam packed the Saturday we went and the wait was a little extensive only to be disappointed buuuut so is life . All in all we had a great experience and will still recommend family and friends.

Very fair, very courteous and knowledgeable sales staff...my sales guy was Jeremy ..love this guy

I was searching for three months for a Chevy Tahoe LT. I looked everywhere in my area with out any luck. I checked these guys out on Cars.com and then on their website. What I found out was that their price was fair and the customer service was out of this world. I even met the General manager. I have been to alot of big dealerships in Saint Louis and have never met the man behind the curtains. I had a check engine light come on and called Andrew my salesman and he was more than happy to get my Tahoe into their shop to check it out, even though I did not purchase a extended service contract. It turned out just to be a O2 sensor. I have been driving it now for a couple of months and I am very happy with my purchase!!!!!

Hello everyone, I just bought a 2007 Chevy Equinox and I am very happy with my purchase. Never did I dream I would be driving this new SUV. I have been turned by other dealers or they said I needed a fortune to put down. I am leaving here with a big smile on face today. Thank you Autocenters and Thank you Brian, Jason, and Andrew.

I have been looking for 5.9 Cummins for months that has not been tore up. I found these guys on the internet. They have a bunch of diesel trucks and they knew what they were talking about when I asked questions about their trucks. I found they have a Dodge master mechanic that takes care of all of their vehicles. That made feel alot better since I did not have any experience with them. I would recommend anyone to go in there and check up out!!!

Wr purchased a 2007 Ford F150 in July 2012. A week after we bought it we went on a camping trip a hundred miles away from home. We statrted to experience a problem with our truck that Friday night. We immediately contacted the General Manager and explained our situation. He and the salesman Kevin drove 80 miles to bring us a loaner truck and had a tow truck at the campground first thing Saturday morning. We enjoyed the rest of our camping trip and by the next Tuesday our truck was fixed and we have not had a problem since. I would say you can not get better customer service than that. They truly mean what they say. They are a dealer that takes care of you after the sale . Beth M.

To whom it may concern, I was expecting the same old experience I have had in the past. You see I have had some credit issues over the last few years ( I mean who hasn't). I met with Andrew, and explained to him my situation. I told him I needed a truck for work and I could not afford a huge payment. He was more than helpful. He got me in a low mileage truck with a lifetime warranty. I would recommend everyone to go there and get a great deal!!!

My name is J.R. Johnson and I bought a 2001 Ford F350. I traveled from St. Paul, Minnesota to Bonne Terre, MO to get exactly what I was looking for. My salesman Andrew was helpful, he made me a video to put my mind at ease. As you could imagine traveling that far to buy a vehicle was little scary. When I arrived The truck was detailed and ready to go for me. It was exactly what I was looking for. I could not have had a better cross-country experience. Thank you guys again.a