[{"id":347088,"firstName":"Jay","lastName":"T","titleText":"Sales Specialist","shortBioText":"","emailTxt":"jayhillside2016@gmail.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":99,"imageUrl":"https://cdn-user.dealerrater.com/images/75cc5171d075.jpg","drDealerId":24874,"dealerEmpStartDtUtc":"1401580800","industryStartDtUtc":"1401580800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":358021,"firstName":"Eli","lastName":"T","titleText":"Floor Manager","shortBioText":"","emailTxt":"torreselias173@gmail.com","combinedEmpAvgRatingNbr":4.6,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":40,"imageUrl":"https://cdn-user.dealerrater.com/images/e7859aec7ccf.jpg","drDealerId":24874,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":346286,"firstName":"Cassandra","lastName":"T","titleText":"Finance Manager","emailTxt":"jeyliss0401@gmail.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":66,"imageUrl":"https://cdn-user.dealerrater.com/images/7e08a62939da.jpg","drDealerId":24874,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":347089,"personPtyId":36375569,"firstName":"Ray","lastName":"Phelan","titleText":"Owner","emailTxt":"rexrider18@aol.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/fc75225f3aad.jpg","drDealerId":24874,"dealerEmpStartDtUtc":"1072915200","industryStartDtUtc":"504921600","certifiedEmployee":false,"deptDscrp":"Management"},{"id":477039,"personPtyId":36957454,"firstName":"Ruben","lastName":"Burgos","titleText":"Partner","shortBioText":"Architect & Founder of CarDealerNow.com\u001a which is a technological leading digital automotive optimized marketplace that creates meaningful connections between buyers and sellers. Launched in 2018 and headquartered in New York.","emailTxt":"mrrubenjburgos@gmail.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/cdf1f42d76e2.jpg","drDealerId":24874,"dealerEmpStartDtUtc":"1506816000","industryStartDtUtc":"825638400","certifiedEmployee":false,"deptDscrp":"Administration"},{"id":541012,"firstName":"Caroline","lastName":"Rasheed","titleText":"BDC Manager","emailTxt":"Carolinedevi1420@gmail.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":24874,"certifiedEmployee":false,"deptDscrp":"Management"}]
Rectangle 48
Sales 10:00 AM - 8:00 PM

Hillside Automall Hours

Sales

Monday

10:00 AM - 8:00 PM

Tuesday

10:00 AM - 8:00 PM

Wednesday

10:00 AM - 8:00 PM

Thursday

10:00 AM - 8:00 PM

Friday

10:00 AM - 6:00 PM

Saturday

10:00 AM - 6:00 PM

Sunday

11:00 AM - 4:00 PM

About Our Dealership

Dealer on Cars.com since November 2007

WE AT HILLSIDE AUTO MALL TAKE A LOT OF PRIDE IN THE VEHICLES WE SELL. WE ARE FAMILY OWNED AND OPERATED FOR OVER 15 YEARS

...

AND A 5 STAR RATED PRE-OWNED CAR DEALER. WE MAKE SURE THAT YOUR VEHICLE IS IN THE BEST CONDITION. ALL OUR VEHICLES GO THROUGH AN EXTENSIVE INSPECTION TO MAKE SURE YOU WILL DRIVE AWAY IN A SAFE RELIABLE VEHICLE. WE OFFER FINANCING TO SUIT EACH CUSTOMERS NEEDS. SE HABLA ESPANOL!! CHECK OUT ALL OUR HAPPY CUSTOMERS REVIEWS ON MYHILLSIDEAUTO.COM

"Official Tri-State 5 Star Dealer"

Reviews

4.8 out of 5 4.8
1551 lifetime reviews. Includes reviews of Hillside Automall from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 6, 2018

    When you go to Hillside auto mall I find tthem to be very friendly. I love Eli he made sure I got what I asked for which was a Toyota Avalon. He is the... best and he is very friendly. When you go Ask for Eli and trust me he will make sure whatever car you want he will make it happen that you get the car you want. I did my research before I came and told him what i wanted and I drove off the lot with what I asked for. Kudos to you Hillside Auto Mall and Eli

    5.0 out of 5
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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Eli T

    Floor Manager

    (4.6) 40 reviews

  • 5.0 out of 5
    September 7, 2018

    mi esposo y yo visitamos una agente de carro y la antencio fue muy Buena no dieron el servio que nececictamos y no fuimos con el vehiculo que buscavamos... y el senor que no atendio fue muy amable y servidor

    5.0 out of 5
    Customer Service
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    5.0 out of 5
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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Eli T

    Floor Manager

    (4.6) 40 reviews

    Cassandra T

    Finance Manager

    (4.7) 66 reviews

  • December 27, 2017

    I was very happy with the salesperson and the financial manager who made my buying process so smooth and easy. I love my new car it was exactly what I... wanted.

    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hillside Auto Mall appreciates your consideration in allowing us to guide you into a reliable vehicle where you as a customer is satisfied. Our team a...t Hillside Auto Mall Thanks You for your continued support of customer satisfaction.

  • 2.0 out of 5
    September 5, 2018

    Bought a 2014 chevy tahoe. Paid cash. Spare tire was missing and second key with fob. Was promised both sent to me. Have waited over 6 weeks. Left messages... over 30 times. Have not gotten a single return call. Casandra, ray, leslie, none of the supposed managers are ever available. I will have to pursue a case with the better business bureau. Avoid this dealership.

    1.0 out of 5
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    4.0 out of 5
    Friendliness
    3.0 out of 5
    Pricing
    1.0 out of 5
    Overall Experience
    Does not recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jay T

    Sales Specialist

    (4.9) 99 reviews

    Eli T

    Floor Manager

    (4.6) 40 reviews

    Cassandra T

    Finance Manager

    (4.7) 66 reviews

    Ray Phelan

    Owner

    NOT RATED

    Ruben Burgos

    Partner

    NOT RATED

    Caroline Rasheed

    BDC Manager

    NOT RATED

  • 1.0 out of 5
    September 4, 2018

    Purchased a 2014 chevy tahoe. Paid cash. Vehicle was missing the spare tire. I was told they would order one and have it sent to me. I have been waiting... several months. I was also supposed to get a second key and remote. Still waiting for that also. I cant even get a return call. Horrible. Filing a complaint with the BBB. Finally spoke to the owner. He promised me a check to cover the cost of a spare tire and replacement key. Nothing. Even after a return call and another promise, nothing. Worst dealer ever. Ray is a liar and obviously doesnt care about satisfying customers or going back on his word.

    1.0 out of 5
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    Not Applicable
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    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jay T

    Sales Specialist

    (4.9) 99 reviews

    Eli T

    Floor Manager

    (4.6) 40 reviews

    Cassandra T

    Finance Manager

    (4.7) 66 reviews

    Ray Phelan

    Owner

    NOT RATED

    Ruben Burgos

    Partner

    NOT RATED

    Caroline Rasheed

    BDC Manager

    NOT RATED

  • 1.0 out of 5
    July 26, 2018

    Purchased a 2014 chevy tahoe. Paid cash. Vehicle was missing the spare tire. I was told they would order one and have it sent to me. I have been waiting... almost a month. I was also supposed to get a second key and remote. Still waiting for that also. I cant even get a return call. Horrible. Filing a complaint with the BBB.

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    3.0 out of 5
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    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    July 16, 2018

    Don't not even think of going to these guys. complete fraudsters!!! They give you one price and then add thousands of $$$ then promise you to take... it off only to have it added again when you get the finace company bill. They make promises they have no intention of keeping. They lie to you with a staight face and a smile. Don't let yourslef be the next victim. RUN AWAY from them as far as you can.

    3.0 out of 5
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    1.0 out of 5
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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 30, 2018

    firstly id want to say ive been to many dealerships in the last few weeks and this one was spot on, especially cassandra, this woman is amazing, from her... smile wj]hen she greeted me to the way she handled our situation, thank hillside especially cassandra, your great

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Cassandra T

    Finance Manager

    (4.7) 66 reviews

  • 5.0 out of 5
    March 26, 2018

    Great customer service, value for your money no bs very transparent detailed business.workers with integrity from manager to the washer man. Just wanna... give a big shout out to Malani and Raymond my sales representative keep up the good work guys.

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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Cassandra T

    Finance Manager

    (4.7) 66 reviews

    Ray Phelan

    Owner

    NOT RATED

    Ruben Burgos

    Partner

    NOT RATED

  • 5.0 out of 5
    March 14, 2018

    Great vehicle at a great price, but it was Eric and Kazi that made our purchase a fantastic experience. Both were exceptionally friendly, straightforward... and transparent about all aspects of the sale and worked to make sure we felt confident in our decision. They went above and beyond to deliver personal attention, followup and made us feel welcome. I highly recommend this team! Thank you both!

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    5.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
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