Reviews
Special order Transit
Ordered my Transit with specific towing, gearing, length, roof height and engine capacity requirements. Peter was there all the way to make this possible. Enthusiasm and energy for this special project build was above and beyond the call of duty. I would recommend Sanders Ford to anyone interested doing something that was not exactly "off the shelf". Expressed my intentions up front and the team took it to heart right away to make it happen. After 30 years with IBM in the field I have a pretty good idea what it takes to provide to achieve excellent service. These guys have what it takes!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great people, great dealership...
My wife and I wanted to purchase a new Ford Fiesta and were greeted by Brandon Lattimore upon arrival at Sanders Ford. We got a great deal on it and the customer service was spectacular. Military rebates too. The process didn't take nearly as long as the last time we bought a car and we even got a $75 gift card for service. Highly recommend Sanders if you're looking for a new auto.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The Best Experience Ever!!
Having bought over 20 vehicles, we must say this was the BEST experience ever!! We have been using Sanders Ford service department for the last 3 years and have received exceptional service from JB and Bobby. This is why we decided to give them a try for the purchase of our new truck. Charles Arnold is a fantastic representative for the dealership. All of our questions were answered or he took the time to find out. Trade-in value was great and the best part...NO HAGGLING. Just a good honest deal, fair pricing, and professional-friendly service. Would recommend everyone from Camp Lejeune and the surrounding area give Sanders Ford a try when you're ready for your next vehicle. You will NOT be disappointed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very Professional
There are only one word to rate the service at Sanders Ford in Jacksonville North Carolina. (Excellent) I couldn't of had a better sales person. He listen to what I wanted and went out and found it. Thanks!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Outstanding sales service!!
when I came to Sanders Ford in Swansboro my salesperson (Greg Dawson) greeted me right away and was very friendly.he asked me what I was looking for and I told him what I wanted and he was able to locate what I wanted and for the price I was looking for. During the finance at first I was not happy with the interest rate and he ask me to drive the vehicle overnight to ensure I was happy with the vehicle and so they could work on getting a better rate for me. The next day they called me with a rate that I was more than happy with and a lower payment that put me in the price range that I wanted. They gave me a great price on my trade in as well. I will absolutely return to sanders ford in the future. I recommend this dealership to anyone looking for a vehicle. The overall staff was extremely knowledgeable and helpful during my time at sanders ford.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Vehicle Purchase
We recently purchased a new vehicle from Sanders Ford. This is the second vehicle we have purchsed from them. The salesman (Michael Allen) was very professional and was eager to find the vehicle we wanted without pressuring us. Michael was a pleasure to work with and very knowlegable on every aspect of the two vehicles we test drove. We will come back for future purchases.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Greg was awesome
Greg was so awesome and helpful. He found exactally what I wanted and got me in my car the next day. Easiest car buying experience ever.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
New car buying from professionals!
I had found that the salesman who had attended me at Sanders Ford of Jacksonville, Mr. Michael Allen, was very attentive and knowledgeable in all aspects of my car buying experience. It was without a doubt a very informative and pleasant transaction. I would heartily recommend this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sanders ford trade/purchase
This is my second purchase from a sanders ford dealership. I was helped by Damon, Ralph, and Joe. It was an excellent car buying experience. No hassle or pressure from the sales reps. I asked for all info up front and it was delivered within 15 minutes. I recommend this dealership for anybody looking for a new Ford.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Experience
I just wanted to pass on that I would return to purchase another vehicle from Sanders Ford with no hesitation. The sales person, Mike Peterson, was walking through the lot as I was looking for a certain vehicle they had advertised on their web site. The vehicle was not on the lot but was at another location of theirs. He immediately asked me if I wanted to take the 20-25 minute trip to see the vehicle, which I did. Once we arrived and found the 2008 Mustang I was looking for, he took care of getting the keys and we went on the test ride. Afterwards, I decided I like the car enough to purchase it. Everything was explained to me and I had my "new" Mustang purchased. There was an issue with the heat/AC fan motor making a noise when it was first turned on. He said they would fix or replace the problem, which they did very quickly. The car was ready 2 days later, as promised, and I was very happy to see the nice work they did to detail the car completely, with a full tank of gas. Again, I was very happy with the entire process and will be going to their dealership first the next time I am going to purchase another vehicle. I have a feeling the Mike Peterson has repeat customers by the way he treats them and that he deserves a raise, before another dealership finds out about him.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car