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Durrett Motor Co

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (239 reviews)
Sales hours: 9:00am to 7:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–7:00pm
Sunday Closed
2018 consumer dealer award
View 2 awards
2018 consumer dealer award 2015 consumer dealer award

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (239 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Durrett Motor Co from DealerRater.

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Update for the worst dealership ever We reach to the number that reply to my message I left the other date and they were not helpful at all they refuse to turn the car back on I report them to the dmv I also inform them that they were abusing my rights as a customer they are illegally leaving the car off my payment are current and my car insurance is active and they still refuse to turn the car on they told me I had to pay $200 to get the car turn back on but by law they are not suppose to charge to get the car turn back on also as everything was current this is crazy never in my life have I heard of a dealership making stuff up as they go so when I told them this is illegal then they told me I shorted them on one of my notes so I asked them when they told me two months ago if I shorten u two months ago why u just now cutting the car off so I asked them to show me proof of when I shorten them and they refuse to show me proof and my car is still shut off 😡 this is right we work so hard to stay above water everyday it’s a struggle trying pay bills and have food to eat we barely have money for all the bills but we make sure to take of the the important ones like the car insurance and car note so we can get to work this is the only car we have and they are holding it hostage I don’t understand how they do business how can they treat their customers like this life is already hard enough and they are not making it any better no one talks to each other in that company one person say one thing then the other person says another this is so unprofessional I know it’s a used car dealership but it’s not right to misuse people who paying your company

Update for the worst dealership ever We reach to the number that reply to my message I left the other date and they were not helpful at all they refuse to turn the car back on I report them to the dmv I also inform them that they were abusing my rights as a customer they are illegally leaving the car off my payment are current and my car insurance is active and they still refuse to turn the car on they told me I had to pay $200 to get the car turn back on but by law they are not suppose to charge to get the car turn back on also as everything was current this is crazy never in my life have I heard of a dealership making stuff up as they go so when I told them this is illegal then they told me I shorted them on one of my notes so I asked them when they told me two months ago if I shorten u two months ago why u just now cutting the car off so I asked them to show me proof of when I shorten them and they refuse to show me proof and my car is still shut off 😡 this is right we work so hard to stay above water everyday it’s a struggle trying pay bills and have food to eat we barely have money for all the bills but we make sure to take of the the important ones like the car insurance and car note so we can get to work this is the only car we have and they are holding it hostage I don’t understand how they do business how can they treat their customers like this life is already hard enough and they are not making it any better no one talks to each other in that company one person say one thing then the other person says another this is so unprofessional I know it’s a used car dealership but it’s not right to misuse people who paying your company

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Company sold my financial contract mid way and now both company's are demanding payments.I paid new company and old company (durrett motor company) isn't acknowledging those payments and came and repossessed my car and hit on my credit.This can't happen ,now I dont have a car to get to work very inconvenient with No terms .Dont make the same mistake I did...Carless without resolution. Help

Company sold my financial contract mid way and now both company's are demanding payments.I paid new company and old company (durrett motor company) isn't acknowledging those payments and came and repossessed my car and hit on my credit.This can't happen ,now I dont have a car to get to work very inconvenient with No terms .Dont make the same mistake I did...Carless without resolution. Help

Rating breakdown (out of 5):
Customer service
—
Buying process
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Quality of repair
—
Overall facilities
—
Overall experience
2.0
  • Does not recommend this dealer
  • Shopped for a used car
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Best customer service hands down! I always recommend it to all my family and friends. Ashley is simply the most helpful sales person I’ve ever met, she goes out of her way to help you. Good customer service goes a long way .

Best customer service hands down! I always recommend it to all my family and friends. Ashley is simply the most helpful sales person I’ve ever met, she goes out of her way to help you. Good customer service goes a long way .

Rating breakdown (out of 5):
Customer service
—
Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Ashley was great! She was professional and friendly through the entire process!! Would refer anyone here who needs in house financing they were able to work in my budget on a nice car with good mileage and clean history! 10/10 THANK YOU!

Ashley was great! She was professional and friendly through the entire process!! Would refer anyone here who needs in house financing they were able to work in my budget on a nice car with good mileage and clean history! 10/10 THANK YOU!

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The absolute best experience ever with Ashley. We are not young and have purchased many vehicles. Ashley made this purchase by far the best. Between Ashley, Felix, and Brenda with a lot of hard work, made it happen for us. If you are looking for a fun experience in buying a car, you must see Ashley.

The absolute best experience ever with Ashley. We are not young and have purchased many vehicles. Ashley made this purchase by far the best. Between Ashley, Felix, and Brenda with a lot of hard work, made it happen for us. If you are looking for a fun experience in buying a car, you must see Ashley.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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They selling Lemons giving raw deals after I payed off a car I got scamed on the next car SMH so that's how that go ! Got a 2014 charged higher than the 2016 we payed off than the 2014 a Lemon haven't had it a year yet and having transmission failure I'm so disappointed in Durret ! Than I get harassed for non payments on my truck when I've made all my payments! Didn't have to do me and my family wrong like that I lost alot of money on Durrett behalf! Yall Rude I couldn't afford to get Scammed now I'm in serious debt and my wife don't have reliable transportation anymore can't even make it to her patients SMH shame on yall Durrett Motors

They selling Lemons giving raw deals after I payed off a car I got scamed on the next car SMH so that's how that go ! Got a 2014 charged higher than the 2016 we payed off than the 2014 a Lemon haven't had it a year yet and having transmission failure I'm so disappointed in Durret ! Than I get harassed for non payments on my truck when I've made all my payments! Didn't have to do me and my family wrong like that I lost alot of money on Durrett behalf! Yall Rude I couldn't afford to get Scammed now I'm in serious debt and my wife don't have reliable transportation anymore can't even make it to her patients SMH shame on yall Durrett Motors

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Report to credit!! Actually want to help you, good reliable vehicles, treat everyone with respect regardless of credit I would recommend them and they pay you for referrals weather you’re a customer or not

Report to credit!! Actually want to help you, good reliable vehicles, treat everyone with respect regardless of credit I would recommend them and they pay you for referrals weather you’re a customer or not

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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What an amazing place to purchase a vehicle. The atmosphere and the financing options that are available are above and beyond. Great Experience!

What an amazing place to purchase a vehicle. The atmosphere and the financing options that are available are above and beyond. Great Experience!

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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This place is a Scam beware don’t buy car from here there’s so many negative reviews but you only see the good ones , they only want your money had car for a month multiple fixes I did my self they don’t know anything about cars , Jesus was salesman he’s a fraud

This place is a Scam beware don’t buy car from here there’s so many negative reviews but you only see the good ones , they only want your money had car for a month multiple fixes I did my self they don’t know anything about cars , Jesus was salesman he’s a fraud

Rating breakdown (out of 5):
Customer service
1.0
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
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I would like to start off by saying thank you to Jeremy and Megan for their great service ! I had such an amazing experience buying my first car at Durrett. The communication was amazing they stayed on top of everything and made the process of buying a car so easy and understanding. Im so happy with my new car! If you truly want a great experience purchasing a car then I totally recommend you visit Jeremy at Durrett !

I would like to start off by saying thank you to Jeremy and Megan for their great service ! I had such an amazing experience buying my first car at Durrett. The communication was amazing they stayed on top of everything and made the process of buying a car so easy and understanding. Im so happy with my new car! If you truly want a great experience purchasing a car then I totally recommend you visit Jeremy at Durrett !

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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