Mercedes-Benz of San Francisco / Smart Center San Francisco

3.7 out of 5 (3.7) 12 reviews

Dealer on Cars.com since December 2007

Currently in stock!


Today's Hours

Sales 9:00 AM - 6:00 PM
Service Closed
Mon 9:00 AM - 7:00 PM
Tue 9:00 AM - 7:00 PM
Wed 9:00 AM - 7:00 PM
Thu 9:00 AM - 7:00 PM
Fri 9:00 AM - 7:00 PM
Sat 9:00 AM - 6:00 PM
Sun 11:00 AM - 6:00 PM
Mon 8:30 AM - 4:30 PM
Tue 8:30 AM - 4:30 PM
Wed 8:30 AM - 4:30 PM
Thu 8:30 AM - 4:30 PM
Fri 8:30 AM - 4:30 PM
Sat Closed
Sun Closed

Reviews

3.7 out of 5 3.7
12 lifetime reviews.
  • July 30, 2015

    We purchased a CPO C250 from a nice sales lady named Veronica Cheung the other day. She is fair, patience and professional, She made a stressful proce...ss a pleasant one. Although the detailing job of the C250 was not perfect, there are quite a few slight "noticeable defects"....worn-out volume switch on the steering wheel, dried excessive wax on cravasses of the body, some chipped paints, dusts on some internal area...etc. With the assurance of the Purchasing Manager and Veronica, I am sure all these minor things will be taken care of when I bring my car in when the promised part arrives. Kudo to The Mercedes Benz of San Francisco managment team, you folks really understand what Great Customer Service is ! PS. The ladies at the reception desk are very pleasant and helpful too, excellent first impression!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

  • 5.0 out of 5
    April 23, 2018

    I have now Idea why this dealer ship is so underrated , this dealership , went way and beyond our expectations , the price and service was right , I... was in and out in 45 min buying a new car , I worked with ALi from sales and his manager Sami thank you both .

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • 1.0 out of 5
    November 18, 2017

    Called from out of state to inquire about a car. Asked if high quality photos can be sent to see the condition of the car. Before a single question wa...s answered, the salesperson interrupted and asked how will I pay for the car - finance or cash. On top of that, did not seem interested in helping the customer to learn about the car and more interested in taking money from the customer.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?

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RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since December 2007

Mercedes-Benz of San Francisco has been in the automotive industry for 50 + years. We are proud to serve the San Francisco Bay Area with a brand that is nothing but the best. Mercedes-Benz is recognized as the standard in high quality, reliability, luxury and value. Our goal is to ensure the overall ownership experience of your Mercedes-Benz vehicle exceeds your expectations

"Celebrating 50 years of being San Francisco's only Mercedes-Benz factory authorized dealership."