Mercedes-Benz of San Francisco / Smart Center San Francisco

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Sales 9:00 AM - 7:00 PM
Service 8:30 AM - 4:30 PM
Mon 9:00 AM - 7:00 PM
Tue 9:00 AM - 7:00 PM
Wed 9:00 AM - 7:00 PM
Thu 9:00 AM - 7:00 PM
Fri 9:00 AM - 7:00 PM
Sat 9:00 AM - 6:00 PM
Sun 11:00 AM - 6:00 PM
Mon 8:30 AM - 4:30 PM
Tue 8:30 AM - 4:30 PM
Wed 8:30 AM - 4:30 PM
Thu 8:30 AM - 4:30 PM
Fri 8:30 AM - 4:30 PM
Sat Closed
Sun Closed

Inventory

Reviews

5.0
10 lifetime reviews.
  • Excellent Customer Service !

    We purchased a CPO C250 from a nice sales lady named Veronica Cheung the other day. She is fair, patience and professional, She made a stressful p...


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    We purchased a CPO C250 from a nice sales lady named Veronica Cheung the other day. She is fair, patience and professional, She made a stressful process a pleasant one. Although the detailing job of the C250 was not perfect, there are quite a few slight "noticeable defects"....worn-out volume switch on the steering wheel, dried excessive wax on cravasses of the body, some chipped paints, dusts on some internal area...etc. With the assurance of the Purchasing Manager and Veronica, I am sure all these minor things will be taken care of when I bring my car in when the promised part arrives. Kudo to The Mercedes Benz of San Francisco managment team, you folks really understand what Great Customer Service is ! PS. The ladies at the reception desk are very pleasant and helpful too, excellent first impression!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Quick response

    I received a quick response to my internet inquiry and two polite follow-up emails. Good customer service.


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    I received a quick response to my internet inquiry and two polite follow-up emails. Good customer service.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?

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  • Horrible follow up

    I inquired about a vehicle, been over three days and have not heard back at all. I've bought and sold plenty of vehicles, I am a current owner of ...


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    I inquired about a vehicle, been over three days and have not heard back at all. I've bought and sold plenty of vehicles, I am a current owner of a Benz as well yet GMC responded same day as I inquired. I would never treat anyone this way.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?

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Service & Repair

About Our Dealership

Dealer on Cars.com since December 2007

Mercedes-Benz of San Francisco has been in the automotive industry for 50 + years. We are proud to serve the San Francisco Bay Area with a brand that is nothing but the best. Mercedes-Benz is recognized as the standard in high quality, reliability, luxury and value. Our goal is to ensure the overall ownership experience of your Mercedes-Benz vehicle exceeds your expectations

"Celebrating 50 years of being San Francisco's only Mercedes-Benz factory authorized dealership."