Mercedes-Benz of San Francisco / Smart Center San Francisco

We purchased a CPO C250 from a nice sales lady named Veronica Cheung the other day. She is fair, patience and professional, She made a stressful proce...ss a pleasant one. Although the detailing job of the C250 was not perfect, there are quite a few slight "noticeable defects"....worn-out volume switch on the steering wheel, dried excessive wax on cravasses of the body, some chipped paints, dusts on some internal area...etc. With the assurance of the Purchasing Manager and Veronica, I am sure all these minor things will be taken care of when I bring my car in when the promised part arrives. Kudo to The Mercedes Benz of San Francisco managment team, you folks really understand what Great Customer Service is ! PS. The ladies at the reception desk are very pleasant and helpful too, excellent first impression!

I have now Idea why this dealer ship is so underrated , this dealership , went way and beyond our expectations , the price and service was right , I... was in and out in 45 min buying a new car , I worked with ALi from sales and his manager Sami thank you both .

Called from out of state to inquire about a car. Asked if high quality photos can be sent to see the condition of the car. Before a single question wa...s answered, the salesperson interrupted and asked how will I pay for the car - finance or cash. On top of that, did not seem interested in helping the customer to learn about the car and more interested in taking money from the customer.