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Van Syckle Kia

(383 reviews)
Sales hours:
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Sales Service
Monday 8:00am–7:00pm 7:30am–5:00pm
Tuesday 8:00am–7:00pm 7:30am–5:00pm
Wednesday 8:00am–7:00pm 7:30am–5:00pm
Thursday 8:00am–7:00pm 7:30am–5:00pm
Friday 8:00am–7:00pm 7:30am–5:00pm
Saturday 8:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed

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Reviews

(383 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Van Syckle Kia from DealerRater.

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Thanks to Jeff Ridley for making our experience in buying

Thanks to Jeff Ridley for making our experience in buying a vehicle less stressful and for going out of his way to make sure we were happy with our purchase. We will definitely give you high recommendation. Thanks!

Thanks to Jeff Ridley for making our experience in buying

Thanks to Jeff Ridley for making our experience in buying a vehicle less stressful and for going out of his way to make sure we were happy with our purchase. We will definitely give you high recommendation. Thanks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words! We're so glad to hear that Jeff Ridley helped make your vehicle purchase a smooth and stress-free experience. Your satisfaction means a lot to us, and we truly appreciate your recommendation. Thank you for choosing Darling’s!

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Mike Wright was great, we got everything we wanted.

Mike Wright was great, we got everything we wanted. Very happy with the car and service.

Mike Wright was great, we got everything we wanted.

Mike Wright was great, we got everything we wanted. Very happy with the car and service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great feedback! We're so glad to hear that Mike Wright helped you get exactly what you were looking for. It’s wonderful to know you’re happy with both your new car and the service you received. We appreciate you choosing Darling’s and hope you enjoy every mile ahead!

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I bought my 2025 Kia K5 in December of 2024.

I bought my 2025 Kia K5 in December of 2024. My salesman was Shawn LeBlanc and he has been nothing but wonderful. He is very helpful, reaches out, and is incredibly personable and seems to remember those he sells a car to.

I bought my 2025 Kia K5 in December of 2024.

I bought my 2025 Kia K5 in December of 2024. My salesman was Shawn LeBlanc and he has been nothing but wonderful. He is very helpful, reaches out, and is incredibly personable and seems to remember those he sells a car to.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We're so glad to hear that your 2025 Kia K5 purchase with Shawn LeBlanc was such a positive one. Shawn truly takes pride in building real connections with his customers, and it's great to know his helpful, thoughtful approach stood out to you. We'll be sure to pass along your kind words—he’ll really appreciate them. Enjoy your new K5, and thank you for choosing Darling’s!

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Shawn was great to deal with.

Shawn was great to deal with. Delivered vehicle to our home and made all the paperwork easy to take care of. Anyone looking for a vehicle go see Shawn at Darlings Kia!!

Shawn was great to deal with.

Shawn was great to deal with. Delivered vehicle to our home and made all the paperwork easy to take care of. Anyone looking for a vehicle go see Shawn at Darlings Kia!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! It's fantastic to hear that Shawn made the process so smooth and convenient—delivering the vehicle to your home and handling the paperwork with ease is exactly the kind of service we aim to provide. Your recommendation means a lot, and we’ll be sure to let Shawn know how much you appreciated his help. Enjoy your new vehicle, and thanks again for choosing Darling’s Kia!

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Hes really great and I love the experience here it's

Hes really great and I love the experience here it's unforgettable and you feel like you're family.

Hes really great and I love the experience here it's

Hes really great and I love the experience here it's unforgettable and you feel like you're family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words! We’re so glad to hear that your experience was not only unforgettable, but also made you feel like family—that’s exactly the atmosphere we strive to create. We’re lucky to have team members who truly care, and we're thrilled that came through during your visit. You're always welcome here, and we look forward to seeing you again!

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First time at this dealership since it changed from van

First time at this dealership since it changed from van syckle ,time will tell ok

First time at this dealership since it changed from van

First time at this dealership since it changed from van syckle ,time will tell ok

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for giving us a chance! We appreciate your business and look forward to providing you with great service in the future. If there's anything we can do to make your experience even better, please let us know. We look forward to serving you again!

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my 2022 kia ev6 with extended warranty was towed from

my 2022 kia ev6 with extended warranty was towed from camden me to bangor was told it was a recall issue with no time date on repair was told 2 weeks ago there are no loaners available nor would they let me know when one would be . my warranty states i would have a loaner if extended time {2 wks has passed} i am still without any transportation depending on others to drive me. this is not an acceptable situation have spoken with several of darlings staff which seem uninformed and said they would call be back still waiting and it seems to be up to myself to research my options

my 2022 kia ev6 with extended warranty was towed from

my 2022 kia ev6 with extended warranty was towed from camden me to bangor was told it was a recall issue with no time date on repair was told 2 weeks ago there are no loaners available nor would they let me know when one would be . my warranty states i would have a loaner if extended time {2 wks has passed} i am still without any transportation depending on others to drive me. this is not an acceptable situation have spoken with several of darlings staff which seem uninformed and said they would call be back still waiting and it seems to be up to myself to research my options

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Have always been very satisfied with Kia service and

Have always been very satisfied with Kia service and personnel. Have been with them a long time.

Have always been very satisfied with Kia service and

Have always been very satisfied with Kia service and personnel. Have been with them a long time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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I purchased my 2025 Sorento 11/22/24.

I purchased my 2025 Sorento 11/22/24. My salesman, Carl Dagnese, was awesome. He informed me that he was sending a gift card for Thanksgiving as I purchased a vehicle from Darling’s. I tried calling and texting him a couple of times because I had questions concerning my car. I never did receive a gift card. Never heard from anyone in your dealership. Previously, I had purchased 3 other Kia’s from Van Sickle. They were a wonderful dealership.

I purchased my 2025 Sorento 11/22/24.

I purchased my 2025 Sorento 11/22/24. My salesman, Carl Dagnese, was awesome. He informed me that he was sending a gift card for Thanksgiving as I purchased a vehicle from Darling’s. I tried calling and texting him a couple of times because I had questions concerning my car. I never did receive a gift card. Never heard from anyone in your dealership. Previously, I had purchased 3 other Kia’s from Van Sickle. They were a wonderful dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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I have bought two Kia from Van Sickle and have always had

I have bought two Kia from Van Sickle and have always had great service and customer service was awesome every time I had a question or needing explanation about my Kia now here we are Darlings Kia wow the poor service I have had since I found out I needed a wheel bearing and a sensor I had it diagnosed than I called my warranty company to see how I can get the process going to get it fixed in the last three weeks I have been in contact with three people and I think I was a manager I have asked three different times to see if Darling Kia has sent over the information that the warranty company wanted I was told the first time yea they sent it over just waiting on warranty company to get back to Darling Kia that was a big xxxxing lie the second time I called my warranty company said that Darling Kia has not seen them anything so the warranty company said that they would ask them for the information again third time I called I called my warranty company and again still no information I called Darling Kia and ask the if they would call my warranty company gave them my warranty company's phone number and gave Darling Kia one more chance to get them to make it right I said to the manager so I expect to hear from you on Friday. Friday has now past. So to me they don't want any business that makes the service team to work I would love to know what their mechanics are trained for I won't buy an other vehicle there again just watch out people they don't like work other than changing tires and doing oil changes

I have bought two Kia from Van Sickle and have always had

I have bought two Kia from Van Sickle and have always had great service and customer service was awesome every time I had a question or needing explanation about my Kia now here we are Darlings Kia wow the poor service I have had since I found out I needed a wheel bearing and a sensor I had it diagnosed than I called my warranty company to see how I can get the process going to get it fixed in the last three weeks I have been in contact with three people and I think I was a manager I have asked three different times to see if Darling Kia has sent over the information that the warranty company wanted I was told the first time yea they sent it over just waiting on warranty company to get back to Darling Kia that was a big xxxxing lie the second time I called my warranty company said that Darling Kia has not seen them anything so the warranty company said that they would ask them for the information again third time I called I called my warranty company and again still no information I called Darling Kia and ask the if they would call my warranty company gave them my warranty company's phone number and gave Darling Kia one more chance to get them to make it right I said to the manager so I expect to hear from you on Friday. Friday has now past. So to me they don't want any business that makes the service team to work I would love to know what their mechanics are trained for I won't buy an other vehicle there again just watch out people they don't like work other than changing tires and doing oil changes

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're very sorry to hear about your experience and the frustration you've faced in trying to get your vehicle repaired. Clear communication and timely service are important to us, and we regret that we did not meet your expectations in this situation. Your feedback is valuable, and we take it seriously. If there’s anything we can do to address your concerns further, please reach out to us directly. We appreciate your support and hope to have the opportunity to regain your trust in the future.

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