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(386 reviews)

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Best car buying experience

I purchased a 2015 Honda CR-V in January and the experience was excellent! The last time I purchased a car from a large corporation the experience was horrible and they were just trying to make a profit. Todd was an absolute pleasure to work with. While this is his business, he genuinely cares about the people he is selling his cars too. I couldn't imagine purchasing any future cars from any where else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience, provided what was promised

Todd is a class act. Professional, no hidden fees, pressure to buy. What you see is what you get. Will repeat the experience when we are ready to buy another car. Would recommend to a friend. Great customer service and explanation on how he buys his top quality products. After buying the car, my windshield wiper hose was accidently disconnected. Fixed it with no charge, apologized and followed up with an email. Class act. Makes buying a used car not so scary,frustrating and intimidating. The trust factor is there. I will never buy another new vehicle again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Honda CR-V

I went to see Todd based on a recommendation from a fellow church member who was very satisfied with the vehicle he had purchased from Todd. I had been researching SUVs for months and either the price was too high, mileage was too high, or I didn't trust the seller. I bought a low mileage Honda CR-V from Todd at a very fair price and best of all, Todd's technicians do a thorough inspection of the vehicle, and make the needed repairs before offering it for sale. A pre-certified vehicle from a dealer would have cost thousands of dollars more. This is the first time I have bought a used car and felt good about it after closing the deal. Go see Todd. You won't be disappointed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Happy customer!

I found Todd's Car Team by searching around the Nashville, Tn, area for used cars. I decided to contact Todd about trading my Pilot in on an Odyssey and I'm so glad I did! The entire process was painless, quick, informative, and pleasant. Todd gave me excellent trade-in value on my Pilot. He took the time to explain his business model and the lengths they go through to buy the right cars. (No cars from northern salted-road states and no previously wrecked) His team follows strict guidelines to get the vehicles to a status of "Certified used" and he includes a powertrain warranty for free! His staff is friendly and knowledgable and Todd went above and beyond to make sure I was happy with the Odyssey. I would not hesitate to buy/trade another vehicle with him. Happy customer here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Exactly as advertised!

Everything else you've read about buying a vehicle from Todd is spot on. From making an appointment, to personally showing the vehicle, to completing the sale Todd was professional, courteous and fair throughout the whole process. Don't plan to buy a car from anyone else! Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Experience!!

I recently purchased a vehicle from Todd and am extremely pleased. His attention to detail and customer satisfaction cannot be matched. The private appointment allows you a very personalized experience where you don't feel rushed. Todd was patient in answering any questions I had before the purchase as well as making himself available after the purchase . I am very happy with my vehicle and would definitely purchase from Todd's Car Team in the future. It was well worth the 4 hour drive. Thank you, Todd, for making this the most enjoyable car buying experience I've had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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mary hunt

I got it Sunday and I Love Love LOVE IT. THANKS FOR MAKING IT AN EASY BUY FOR ME. I am going to enjoy it for a long time! But you should have put some business cards in there, people have been asking me about it and I am going to have to make a sign saying I bought it at toddscarteam@gmail.com. You know the first question is how much you pay for it and when the hear the great price and miles,the next is where you buy it again! Thanks Todd:-)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Todd has won us over

Todd had exactly the right car at a great price and helped us get the car super fast, which is what we needed in order to get it for my son in college. The vehicle is in spotless condition and runs beautifully. We will definitely buy from Todd for our next vehicle purchase, and highly recommend him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Happy Purchase

Overall purchase experience was awesome. First I have gone through the complete website of ToddsCarTeam.com and am half convinced with the details that he has provided. Then Todd told about how he gets the vehicles and details about the vehicles that i was looking for. He has provided all the required details on Maintenance as well. Its been a week now and am happy with the car. Thanks TODD :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Exceptional Customer Service

Todd treated us like family from the moment we arrived until departure. The whole buying process was enjoyable. During the test drive, we noticed a rear seat belt wasn't extending out to 100%. He immediately made a note and ordered the replacement part. His team is also very helpful. Tyler helped us with a repair of our older vehicle to bring it to par before we sell it. The whole team is exceptional! Nice work!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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