Honda of the Desert

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
206 lifetime reviews.

Read reviews that mention:

  • 5.0 out of 5
    May 6, 2021

    Juan and Jamie were friendly and very competent. So was financial department . I found the exact car I wanted to lease. I’m glad to deal with them in... the future.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 24, 2021

    I went in for a regular service checkup on my leased Honda Civic and came out with a brand new Honda Civic. The entire process was easy and painless. And... this is the second time this has happened! Hmmm

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • December 25, 2020

    Everyone was great at the Honda dealership ... very attentive, considerate , considering the wait due to Covid and staff was less ! All went well and a... great deal I was offered ! Thanks to GM and Luis ..

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 10, 2021

    The service writer Pete Ayala has been great to work with. He's straight forward, professional and clear in his communication! I will trust my maintenance... of this car (the best one I've ever owned!) to him for as long as I own it. Yay and thank you!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 8, 2021

    My experience at Honda of the Desert and in particular with Carlos Gonzalez was excellent. He went out of his way to provide me with all the information... I needed to make an informed choice. He was very pleasant, professional and went the extra mile to make it a comfortable and smooth experience. This is my fourth Honda from this dealership and highly recommend it.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    February 17, 2021

    I was looking for a used car to tow behind my RV and stopped in here to look at a Honda CR-V with 128k miles on it. When the finance guy came out he tacked... on$9k to a $10k car. I told him I am just looking for a low priced car at a good price. I also let him know I was looking at another car from a private seller. He made a face and said “I would never buy a car from a private seller”, as if I was stupid. After an aggressive conversation he came back out and said he would give it to me for $12k (still higher than the posted price) I told him that I wasn’t interested and didn’t appreciate the bait and switch game. He got in my face and said “you just don’t want to buy a car today” super aggressive and rude. I told him I wasn’t going to buy one from him. It was a terrible experience. I would never buy a car from this dealer. The sales rep said he and the GM were really sorry but never reached out to me to talk. I think they think this is a good way to get people to pay the most for their car. Do NOT play their game. I did buy a car...the next day... from a private seller and couldn’t be happier.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 11, 2021

    Juan was very helpful. He had my vehicle ready as soon as I walked out the door to leave. My visit ended with Abdul in financing, and it was a very pleasant... experience. Abdul was maticulously thorough and left no questions to be asked. This is the first dealership I’ve been to that was so awesome! I will be back when I look again.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 25, 2021

    Went to several dealerships in the valley and honda of the desert was undoubtedly the best. They gave me the best trade in value in my 2016 HRV, worked... with me and gave me an offer I could not pass up on a 2021 Honda Civic sport. They were very understanding of my financial situation and were honest and extremely helpful during the buying process. By far the best car buying experience in the area! I want to extend a special thank you to three individuals in particular: Carlos, Michael, and Brandon. They made the whole process painless and are the pinnacle of what customer service is. When its time to buy another vehicle, these are the people I want to conduct business with. Just amazing! If you're looking to buy go to Honda of the Desert and ask for any one of these three. They will work with you and give you the best possible offer. Thank you guys!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    January 17, 2021

    Impressed by how easy it was. Victor D was my sales associate and he was amazing. He didn’t make me feel as though I was being pressured. This was my first... time buying a car and I’m so glad that he was my salesman. Thank you so much.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 28, 2020

    I’ve been working with Juan Guzman for years now, and just finished paperwork for my third lease of a Civic with him. He is extremely professional, straightforward,... and no pressure in his approach. Previously had cars through Ford, and wasn’t the best experiences (had maintenance issues on new cars and poor customer service in dealing with said issues) Honda has been great — reliable, comfortable, and user-friendly cars.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews