amazing people with amazing vehicles. loved the way they took care of me and my purchase. will recommend to everyone to come in and but from Bens Auto... Sales.
Bought a truck from them. Found out the it had been damaged in a wreck, which didn't show up on carfax. They agreed to fix the obvious damage but shortly... found out that I would have to pay big bucks to fix other problems it had as a result of the wreck. Make sure you open the hood before you buy. You never know what you might find.
MY EXPERIENCE BUYING A CAR AT BENS AUTO WAS PLEASANT, THE SALES PEOPLE WERE FRIENDLY AND EAGER TO HELP AND MADE THE PROCESS EFFORTLESS. IF I SHOULD BUY... ANOTHER CAR I WOULD ABSOLUTELY COME BACK HERE. MY OVER ALL EXPERIENCE WAS EXCELLENT.
I bought a car and was promised certain things would be fixed. Never happened Power steering going out breaks bad headlights flickers windshield leaks... and gave me the wrong key fob
Need to be customer oriented. They’re kind of rude to people who are financing. I paid cash. Car needed repairs. Day 2 of owning the car took it in for... an alignment. They found a bent wheel that the dealership tried to cover up with fix-a-flat and 60lbs of pressure. Ben has paid me cash to replace the wheel. So far Ben has honored every repair and agreement we’ve made. My only qualm is the chaos inside the dealership. Ben is always walking off in the middle of a deal or taking calls. It gives your the fast talking salesman feel that he’s trying to pull a fast one. Doesn’t finish repairs during the time he alotted. For me they just need to be more organized and efficient while focusing on the customer!
I came on looking for a used truck to fit my budget and i met with a salesmen named john ans je was great! Showed me everything i had to choose from helped... me with any questions i had and got me in a truck that i never thougjt id have! Go up there and talk to john! Great place and salesmen
they are helpful to buying a car but nothing past that. We told them the car jerked at test drive he said it was the gas. We now own the car had it a... week and it has been in the shop for 2 weeks with a blown head because he didn't listen to me and continued telling me it was gas.
the salesman was very honest and upfront about a certain car I was looking at and ended up showing me something a lot better! I have nothing but good things... to say! thank you guys!
Bought a Honda Pilot in late December with 134K miles. Drove the vehicle until the end of March adding 6K to the odometer. The engine blew a main bearing... and had to be replaced. Ben's offered no assistance when asked if there was something they could do to help the situation. Was told I should have brought the car to them after it died on the highway and had to be towed to the nearest town of Chickasha, OK. This is more than just a broken tail light type of repair and would have expected some compensation from a reputable business. I regularly get over 200K from my vehicles, even ones bought used so I am not a rookie car buyer.
I was expected to make a purchase right then, and the salesman seemed to lose interest after that. My wife wanted to test drive the vehicle she was interested... in, the salesman refused unless we filled out a credit check form. I will never go back, the salesman was very rude, and the fact he refused a test drive without an credit application did it for me. iI will never recommend anybody go there, I see why their lot is full, they don't want to sell it seems.