Reviews
Write a reviewPurchased a 2015 Ford Transit from them.
Purchased a 2015 Ford Transit from them. Found a few things that needed fixed. Jeremy took care of these issues on the date promised. Enjoyed working with Jeremy and the team. Will purchase from them again.
Purchased a 2015 Ford Transit from them.
Purchased a 2015 Ford Transit from them. Found a few things that needed fixed. Jeremy took care of these issues on the date promised. Enjoyed working with Jeremy and the team. Will purchase from them again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Believe me when I tell you not to deal with these people.
Believe me when I tell you not to deal with these people. The day after I bought a car from them, the car started acting up. Their favorite saying "The gas is old. Car has been sitting fro awhile. Drive it. It will straighten up." Took it back to them THREE TIMES. Didn't fix the problem. Last time there, they became rude, threatening to call police. Please don't buy from them
Believe me when I tell you not to deal with these people.
Believe me when I tell you not to deal with these people. The day after I bought a car from them, the car started acting up. Their favorite saying "The gas is old. Car has been sitting fro awhile. Drive it. It will straighten up." Took it back to them THREE TIMES. Didn't fix the problem. Last time there, they became rude, threatening to call police. Please don't buy from them
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Car dealer fraud!
DO NOT BUY FROM THIS DEALER!!! We bought a $28,000 GMC Sierra from them that they claimed was in "excellent condition" and the previous owner "always had it serviced at the GMC dealership" but within the first 10 days we noticed that the tailgate didn't open, the AC didn't work at all, it sometimes wouldn't even start, the navigation is stuck somewhere in Canada, had a hole in the muffler and the transmission was having issues. It also had 180,000 miles on it and still had the stock spark plugs and wires, which any dealership would've replaced after 100k. Just found out the front brake rotors are warped and glazed because they replaced the brake pads but didn't turn or replace the rotors. The owner is always either "busy" or not there, so you have to leave a mesage but no matter how many messages you leave or emails you send you'll never get a response. They looked at the transmission and said it was overfilled even though that's how we bought it, and fixed a ground cable that kept it from starting but we've dumped thousands of dollars into this truck to fix everything else. It shifts ok now, but once every couple weeks when you stop at a red light, you try to go afterwards and it's stuck in a high gear and after a few seconds SLAMS into first gear and you can go. We spent $750 for an AC condenser that had a huge hole in it, now we're about to spend another $1600 because the compressor is locked up. They said they'll do it for $450 but that's only replacing the compressor (when a compressor locks up, you have to replace more than that and clean out all the lines beyond the compressor) so I'm not going to let them touch it...besides, I called back to ask them when they can do it but of course the owner "was busy" and left a message but I don't expect a call back anytime soon. So I had to find somebody else to do it. I'm confident this dealership only exists because Oklahoma doesn't have a Lemon Law, but best believe they can be sued for Car Dealer Fraud because you can't tell me they didn't know about at least some of these issues when they claimed it was in "excellent shape"...which was the only reason we agreed to pay $28k for the truck (and not the $24k listed online for it, which come to find out was the "cash price" but doesn't say that anywhere). DO NOT BUY FROM THIS DEALER!!! I plan on posting this exact review on every platform I possibly can.
Car dealer fraud!
DO NOT BUY FROM THIS DEALER!!! We bought a $28,000 GMC Sierra from them that they claimed was in "excellent condition" and the previous owner "always had it serviced at the GMC dealership" but within the first 10 days we noticed that the tailgate didn't open, the AC didn't work at all, it sometimes wouldn't even start, the navigation is stuck somewhere in Canada, had a hole in the muffler and the transmission was having issues. It also had 180,000 miles on it and still had the stock spark plugs and wires, which any dealership would've replaced after 100k. Just found out the front brake rotors are warped and glazed because they replaced the brake pads but didn't turn or replace the rotors. The owner is always either "busy" or not there, so you have to leave a mesage but no matter how many messages you leave or emails you send you'll never get a response. They looked at the transmission and said it was overfilled even though that's how we bought it, and fixed a ground cable that kept it from starting but we've dumped thousands of dollars into this truck to fix everything else. It shifts ok now, but once every couple weeks when you stop at a red light, you try to go afterwards and it's stuck in a high gear and after a few seconds SLAMS into first gear and you can go. We spent $750 for an AC condenser that had a huge hole in it, now we're about to spend another $1600 because the compressor is locked up. They said they'll do it for $450 but that's only replacing the compressor (when a compressor locks up, you have to replace more than that and clean out all the lines beyond the compressor) so I'm not going to let them touch it...besides, I called back to ask them when they can do it but of course the owner "was busy" and left a message but I don't expect a call back anytime soon. So I had to find somebody else to do it. I'm confident this dealership only exists because Oklahoma doesn't have a Lemon Law, but best believe they can be sued for Car Dealer Fraud because you can't tell me they didn't know about at least some of these issues when they claimed it was in "excellent shape"...which was the only reason we agreed to pay $28k for the truck (and not the $24k listed online for it, which come to find out was the "cash price" but doesn't say that anywhere). DO NOT BUY FROM THIS DEALER!!! I plan on posting this exact review on every platform I possibly can.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Terrible review
They sold my brother a Mercedes 2014 as leaving the dealership the car broke down while driving when we went to talk to them to see if he can change it because the engine block got locked the customer service he got was rude and the sells person that was there said we were not going to get nothing out of him and that it was all my brother fault because he probably pressed on the gas to hard that cause the engine to explote. Not a good place to buy a car we wanted to work something out specifically because my brother gave them the full amount price when he bought it.
Terrible review
They sold my brother a Mercedes 2014 as leaving the dealership the car broke down while driving when we went to talk to them to see if he can change it because the engine block got locked the customer service he got was rude and the sells person that was there said we were not going to get nothing out of him and that it was all my brother fault because he probably pressed on the gas to hard that cause the engine to explote. Not a good place to buy a car we wanted to work something out specifically because my brother gave them the full amount price when he bought it.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Best place to buy cars
I have purchased two cars from Ben’s I’m planning on buying a third they are fantastic to work with very upfront and very reasonable great people highly recommend
Best place to buy cars
I have purchased two cars from Ben’s I’m planning on buying a third they are fantastic to work with very upfront and very reasonable great people highly recommend
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Ms Jocelyn
Great group of men, clean vehicles knowledgeable staff and friendly owner I’m looking for a good used car and they have two that I’m trying to decide on
Ms Jocelyn
Great group of men, clean vehicles knowledgeable staff and friendly owner I’m looking for a good used car and they have two that I’m trying to decide on
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
I LOVE BENS AUTO SALES
amazing people with amazing vehicles. loved the way they took care of me and my purchase. will recommend to everyone to come in and but from Bens Auto Sales.
I LOVE BENS AUTO SALES
amazing people with amazing vehicles. loved the way they took care of me and my purchase. will recommend to everyone to come in and but from Bens Auto Sales.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
2014 nissan frontier
Bought a truck from them. Found out the it had been damaged in a wreck, which didn't show up on carfax. They agreed to fix the obvious damage but shortly found out that I would have to pay big bucks to fix other problems it had as a result of the wreck. Make sure you open the hood before you buy. You never know what you might find.
2014 nissan frontier
Bought a truck from them. Found out the it had been damaged in a wreck, which didn't show up on carfax. They agreed to fix the obvious damage but shortly found out that I would have to pay big bucks to fix other problems it had as a result of the wreck. Make sure you open the hood before you buy. You never know what you might find.
- Customer service 4.0
- Buying process 3.0
- Quality of repair 2.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Terrible
I bought a car and was promised certain things would be fixed. Never happened Power steering going out breaks bad headlights flickers windshield leaks and gave me the wrong key fob
Terrible
I bought a car and was promised certain things would be fixed. Never happened Power steering going out breaks bad headlights flickers windshield leaks and gave me the wrong key fob
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Very stressful and time consuming.
Need to be customer oriented. They’re kind of rude to people who are financing. I paid cash. Car needed repairs. Day 2 of owning the car took it in for an alignment. They found a bent wheel that the dealership tried to cover up with fix-a-flat and 60lbs of pressure. Ben has paid me cash to replace the wheel. So far Ben has honored every repair and agreement we’ve made. My only qualm is the chaos inside the dealership. Ben is always walking off in the middle of a deal or taking calls. It gives your the fast talking salesman feel that he’s trying to pull a fast one. Doesn’t finish repairs during the time he alotted. For me they just need to be more organized and efficient while focusing on the customer!
Very stressful and time consuming.
Need to be customer oriented. They’re kind of rude to people who are financing. I paid cash. Car needed repairs. Day 2 of owning the car took it in for an alignment. They found a bent wheel that the dealership tried to cover up with fix-a-flat and 60lbs of pressure. Ben has paid me cash to replace the wheel. So far Ben has honored every repair and agreement we’ve made. My only qualm is the chaos inside the dealership. Ben is always walking off in the middle of a deal or taking calls. It gives your the fast talking salesman feel that he’s trying to pull a fast one. Doesn’t finish repairs during the time he alotted. For me they just need to be more organized and efficient while focusing on the customer!
- Customer service 1.0
- Buying process 3.0
- Quality of repair 2.0
- Overall facilities —
- Overall experience 2.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase