Galaxy Motors

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
30 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    November 19, 2016

    I called about a month and a half ago and spoke to a salesman about a 2005 Toyota Tundra that I saw listed on Craigslist. The gentleman was friendly on... the phone and I asked only one question about the Tundra: "Do you know if the Tundra has had the timing belt changed which was to be done at the 90,000 mile mark for the vehicle?". He took my name and number and told me he would ask his service manager and return my call in a few days. Two weeks later I still hadn't heard from him and my wife and I drove to the lot. I got out and found the truck and looked at it from the outside only since it was locked. A salesman come out and spoke to me. I asked him if he was who I spoke to (by name) and he said "yes". I reminded him that I had called about two weeks before and what I'd asked him and how long it had been. He apologized and gave me his business card and took my name and number and said he would contact the service manage about it and give me a call back. It has now been over two weeks since then and I still have not heard back from him about the truck (which by the wy is still there at the date of this review). Right now I'm supposing that he either never intended to do what he said or found out the answer I didn't want to hear and just dropped it. I really don't know and at this point I don't care. No one deserved to be treated that way by a salesman. Not just once, but twice. I'm sorry that I cannot recommend your company to anyone. I haven't given the name of the salesman, but I'm sure he knows who he is if he ever reads this.

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    1.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    October 19, 2016

    I could not be happier with the experience I received at Canyon Auto !! not only was the staff super friendly they made everything fast & stress free.... Jon Hobbs was my salesman he went above and beyond he was able to help find the perfect vehicle 2005 Ford Excursion it is everything I have been looking for a Diesel,4x4 and Suv all in one I absolutely love it and its beautiful true to pictures online and in my opinion by far the most honest, no pressure dealership I have ever encountered just straight to the point and clear answers I absolutely recommend this dealership thanks again Jon Hobbs and Canyon Auto !!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • December 22, 2016

    I had inquired about a vehicle. They responded that it was sold and no further contact from them

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 17, 2016

    We bought an 04 F-350 with 89k actual miles that was exactly as the presented it. It has been my experience (I'm 70 so have a little) as a car guy since... I was a kid that used car lots and sales people are more often that not sketchy at best and had intended to look at a different truck when we ended up at Canyon (my wife and I originally ment to go to a different lot) and saw this F-350 and while we were looking it over we were approached by a salesman (Luther) he was very cordial and not at all pushy, he gave us the current info about the vehicle, said the engine had been gone thru and cited a few other things that had been done. While on the test drive (without Luther) we realized this wasn't the truck we originally drove to Tucson from the Prescott area (200+ miles) to see but the way we were treated by Luther and his sales manager was awesome. Also Luther mailed us all of the receipts for all the work that was done while the truck was at Canyon which was in excess of 3 grand! If we ever need another vehicle Canton is the 1st. place we'll look. Thx...Wes

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 30, 2016

    Just bought my wife a 2014 Ford Focus loaded down low miles one owner. Plus a low-cost bumper to bumper warranty for another five years until it reaches... 85000 miles. Been doing business with the same people since 2002 with my last 6 cars from the same general manager. Excellent service, excellent price, and great people! Highly recommended!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    June 22, 2015

    I WAITED A FULL YEAR BEFORE WRITING THIS REVIEW BECAUSE I WANTED TO BE SURE I PURCHASED A QUALITY USED TRUCK. I CAN SAY WITH ALL HONESTY THIS TRUCK IS... AWESOME. RUNS LIKE A CHARM AND LOOKS GREAT. I'M PROUD TO DRIVE IT. THE EMPLOYEES ARE ALL WONDERFUL. THEY ANSWERED ALL MY QUESTIONS AND FIXED THE ONE LITTLE SQUEEK I HEARD,THEY MUST HAVE FIXED IT RIGHT BECAUSE I HAVEN'T HEARD IT SINCE. I CAN'T SAY ENOUGH GOOD THINGS ABOUT MY EXPERIENCE. I THINK THIS TRUCK WILL LAST ME MANY, MANY YEARS. THANKS CANYON AUTO,

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    January 2, 2015

    AMAZING! Customer service, friendly helpful staff, and second to none quality automobiles. My shopping experience was made easy and carefree.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    January 2, 2015

    Thank you so much for helping us out with getting a great truck! It is so nice to know that we have done business with a trustworthy and reliable company,... especially being in the dealership industry. We will definitely be referring you to any family and friends who are in the market for a vehicle! God Bless!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 2, 2015

    My experience was excellent and the truck I bought was event better. I couldn't be more satisfied and really appreciate the friendly, no pressure feel... of Canyon Auto. I will definitely buy my next truck here. Thank you again!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 19, 2014

    Thank you all so much for your help in finding and purchasing my dream car! I always imagined that purchasing my first car would be a pain, but the team... at Canyon Auto Sales proved me wrong. Thank you again for everything! I will be coming back fro future purchases!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
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